Acrobat Reader for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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  3. Why the feature is needed

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  5. Observed result

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  1. IE Addon AcroPDF64.dll is missing with Adobe Acrobat Reader 2020 Classic

    There is no 64-Bit IE Addon available with 2020 Classic Reader. Could you help with updating the package with the 64-Bit IE Addon to have seamless access when accessing IE with Reader 2020 Classic ?
    version Installed - 2020.001.30020

    1 vote

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  2. Give Federated ID users the ability to login to Adobe Reader

    Our company has an active Enterprise license agreement for Acrobat and other products. One of the key reasons we did this was to enable Federated IDs for access to the applications so that the ID would be integrated to Azure AD. Users that only need Reader and do not require a full-blown licensed copy of Acrobat are not able to login to Reader. The only way to login to Reader is to create a personal, ‘Adobe ID’ which is then outside of corporate control or management. Since Reader is ‘free’ software, there should be no reason that it can’t be…

    1 vote

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  3. Better update procedures for automation needed!

    We see in the last month/year a much bader update experience for reader than before. The formerly usable ftp-server is not actual anymore:
    ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/
    And we see lots of customers where the function "Search for updates" inside Reader is GONE - even a clean NEW installation does not show it anymore! So what can be done if this position is gone in the help menu? And how can update enrollment be done better (actually we get the ARM folder on an updated PC and deply this packet afterwards, but this only works incremental - and if one version is missing…

    1 vote

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  4. Allow users to deselect the McAfee offering

    I was not given an option to unselect the McAfee security offering at install. I only wanted Reader and nothing else but it installed all so I had to go through the uninstall process for the McAfee portion.

    2 votes

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  5. MAC "M1" OS

    The new released MAC uses the new OS which is called "M1". Apple stopped using intel as their OS and started producing their own OS. I hope that the M1 OS compatibility will be available soon.

    Thank you

    1 vote

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  6. How could I install Acrobat reader DC 64 Bits?

    I have most recent windows 10 Pro 64 bits, but I could not install Acrobat Reader DC 64 bits. I installed several times, but it appeared only installed the ones of 32bits.

    1 vote

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  7. Blur tool in Photoshop for iPad

    Photoshop for iPad is of great importance especially for natural work with a pencil. Especially with tools like brush, eraser ... But why isn't the "blur" tool available in Photoshop for iPad? This tool is directly designed for the pencil, according to my experience. Would it be possible to supplement it?

    2 votes

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  8. The download site seems suspicious. The use of Times Roman made me think it was a fake site and made me very reluctant to download and insta

    Standardise the appearance to match the rest of the Adobe family.
    The Step 1 Operating System list is hard to understand and I battled to find my Mac OS. The install took ages and has now hung twice without managing to install. Overall, the experience is unsettling and worrying.

    1 vote

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  9. Need fix for acrotray.exe errors when adobe installed on internal D: drive rather than C: due to space restrictions.

    When there re space restrictions on the C: drive Adobe apps can be moved to the D: drive. However, Acrotray.exe. errors happen. There needs to be a way for the Cloud installer to repair this automatically and let the user continue to use the D: drive.

    1 vote

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  10. Stop Auto Installing McFee

    Seriously what a DOG act for you to do and go and change the installing process for Adobe Reader, so you took the mcfee install out of the installer and put it no where near the download section what so ever so you done this by choice I had no idea YOUR GARBAGE MCFEE BLOATWARE installed you knew this long before changing the effects it would have, not only did your GARBAGEWARE stop my PAID for kaspersky total security, I spent hours trying to find a solution to get rid of THAT GARBAGE, so stop bloody auto checking that ****…

    2 votes

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  11. Fix "Install font pack" issue for 2020.012.20048

    Adobe Reader DC updated to Continuous Release 2020.012.20048 (File version 20.012.20048.6926). I open a SCANNED PDF and immediately get error reading:
    A font package is required to correctly display this page. Click "OK" to direct your browser to download the add-on from adobe.com. After installation, you will need to close and re-open the document to correctly view contents dependent on these newly installed fonts.

    I click OK and eventually get directed to: https://supportdownloads.adobe.com/thankyou.jsp?ftpID=6839&fileID=6837

    This page has a "Download Now" button but when clicked does nothing - no download is initiated and I get no warning of a popup being blocked.

    1 vote

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  12. 1 vote

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  13. Reader DC freezes after some seconds

    I installed the latest version Reader DC on a Windows 7 64-bit pc, fater the old version freezed after some seconds. But the result is always the same, the new installation always freeze after few seconds.
    I tryed a new installation from scratch, restarted many times, disinstalled DC some times, used the Acrobat Cleaner tool, tryed to correct the installation, but nothing worked, DC always freezes and I have to kill it.
    The dump files below were collected at the same time (there were two AcroRd32.exe processes running at the same time, I do not know if this is normal).

    1 vote

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  14. 3 votes

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  15. Bug: Reader DC v20.012.20041 crashing on open for Windows 8.1 and Windows Server 2012 R2

    Serveral users in different environments having issues with the August 2020 update. Reader DC no longer works to open PDFs. Uninstall and Reinstall, and repair have not fixed the issue. Issue exists on Windows 8.1 systems and Windows Server 2012 R2. Issue occurs when attempting to open PDFs. On some uninstall and reinstall, tests of opening PDFs are successful, and then start failing again.

    1 vote

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    2 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Realy sorry to hear about the issue that you are facing with the Latest Reader when trying to open the PDFs.

    We would like you to kindly share the requested Procmon logs(as shared in the previous replies) with us so that the engineering Team can start actively working on the issue that you are facing.

    Also we would want to do a Web-Conference session as soon as possible where we would also debug the issue virtually on your machine for fixing.

    Please let me know your availability so that a meeting could be scheduled for the same.
    You can drop an an email directly at ajain@adobe.com for any other assistance that you may need in this ?

    Thanks
    Ayush Jain

  16. 5 votes

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  17. The process cannot access the file because it is being used by another process. File: C:/Users/Ganapathy/AppData/Local/Adobe/Reader 9.0/Se

    How do I fix this please\

    The process cannot access the file because it is being used by another process.

    File: C:/Users/Ganapathy/AppData/Local/Adobe/Reader 9.0/Setup Files/AIR/Adobe AIR Installer.exe
    Info ID: 32.414.03.2.20020
    Please send the Info ID and file name to http://www.adobe.com/misc/bugreport.html

    1 vote

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  18. Bug: Reader Install Win10: If Chrome extension option is selected install fails

    Environment: Win 10-64/Version 2004/OS Build 19041.330/Dell Inspiron 7000 Series.
    If Chrome extension option is selected, my install fails with Libcef.dll error (see entire error in attached image file). Both optional choices were also deselected.

    With all options deselected, the install runs correctly
    The downloaded filename is readerdcenxacrainstall

    1 vote

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  19. 2.1240.03.2.20020

    aktivasi gagal

    1 vote

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  20. Adobe Acrobat Reader "74004195041 ve benzerir.pdf"dosyasını desteklenmeyen bir dosya türü olduğu için yada zarar gördüğü için

    Adobe Acrobat Reader "74004195041 ve benzerir.pdf"dosyasını desteklenmeyen bir dosya türü olduğu için yada zarar gördüğü için açamadı örneğin e posta eki olarak gönderilmiş ve kodu doğru şekilde çözülmemiş .
    uyarısı alıyorum bunun çözümü nasıl olur.

    1 vote

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