682 results found

1. Wrong portuguese translation for appearance of a certificate-based signature

   1. Brief description: Translation bug.

   2. Steps to reproduce:

      On a Portuguese language installation:

      i. Create an appearance for a certificate-based signature, as described on the link bellow:

      https://helpx.adobe.com/br/acrobat/using/certificate-based-signatures.html?mv=product#create_the_appearance_of_a_certificate_based_signature

      ii. Make sure to include the date in the signature text.

   3. Environment: Windows 10, Acrobat Reader DC - version 20.9.20067.384717 (Portugues)

   4. Expected result: Signature appearance should contain the text "Data" (The correct Portuguese translation for "Date"), followed by the date.

   5. Observed result: Signature appearance contains the text "Dados". See attached screenshot.

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2. BUG: copy from Acrobat Reader DC stops at second letter 't' in copied text

   Verion 20.006.20034.39303

   When copying from a PDF document the text gets cut off after the SECOND letter 't' when trying to paste.

   Steps to reproduce:

   1) Open the PDF document attached to this
   2) Go to the first page of PDF
   3) Highlight the sentence "If the input parameter is a timestamp (without time zone) it applies the offset of the time zone you specify and returns a timestamp with the time zone."
   4) Paste into a text editor

   Expected Results

   All the text is copy/pasted

   Observed Results:

   Only the following is pasted:

   "If the input parameter is a"

   Very odd!!

   Verion 20.006.20034.39303

   When copying from a PDF document the text gets cut off after the SECOND letter 't' when trying to paste.

   Steps to reproduce:

   1) Open the PDF document attached to this
   2) Go to the first page of PDF
   3) Highlight the sentence "If the input parameter is a timestamp (without time zone) it applies the offset of the time zone you specify and returns a timestamp with the time zone."
   4) Paste into a text editor

   Expected Results

   All the text is copy/pasted

   Observed Results:

   Only the following is pasted:

   "If the input parameter is a"

   Very… more

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3. Fix failure to start up

   Conditions: Windows 10. My internet was flaky, I think because my Ethernet wired interface has a hardware problem. For instance, Chrome was very slow or would not load a website at all. Edge would load sites usually when in this condition. I do not know how, but it did.

   When in this hobbled operational mode, if I clicked a PDF file in explorer, or an attachment in my email reader, Acroread would simply not start up at all. I'm sure the executable began momentarily because I could see a little spinner appear momentarily, but nothing appears on screen. No splash screen, no error message, and certainly not the PDF file that I needed to see.

   I am guessing that Acroread wants to start up and go immediately to the internet to check for something. When that failed, Acroread gave up or crashed and did not continue to show the PDF file.

   Although my system is somewhat unique (likely you did not test for this particular case!) it seems unreasonable to me that the reader would not open and display a PDF file because there is an internet problem. That exceptional condition should not cause the software to fail. Maybe it could display a warning or error message. If all that acroread is doing is checking for updates or something, that shouldn't even be done every time the program starts, and it certainly should not cause the main feature of the program to fail.

   I eventually became so fed up with it that I uninstalled acroread and am using Foxit reader now. Maybe sometime I'll go back to Acroread.

   Conditions: Windows 10. My internet was flaky, I think because my Ethernet wired interface has a hardware problem. For instance, Chrome was very slow or would not load a website at all. Edge would load sites usually when in this condition. I do not know how, but it did.

   When in this hobbled operational mode, if I clicked a PDF file in explorer, or an attachment in my email reader, Acroread would simply not start up at all. I'm sure the executable began momentarily because I could see a little spinner appear momentarily, but nothing appears on screen. No splash… more

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4. flipping effect/ animation while reading

   Scrolling or viewing pages should also have an option of viewing with a flipping animation. Many pdfs are huge files to read and an animation effect like this would make the reading experience more natural and smooth.

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5. Restore Last View Settings only working for a few days

   Restore last view settings only remembers settings for a limited time. After a few days, page and zoom settings are reset to default.

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6. BugFix cpu usage

   since 2020 versions (this bug still persists in all updates until now) of acrobat reader dc for windows it happens that suddenly the application process requires a huge amount of cpu for no apparent reason and it won't stop until the program is closed

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7. BUG:Cannot change preference allow multimedia operations

   BUG:Cannot change preference allow multimedia operations

   1.Open Adobe Reader DC(Version 2020.006.20034)
   2.Open Preference
   3.Select Multimedia Trust(legacy)
   4.Uncheck Allow multimedia operations
   5.Close Preference(OK Clicked)
   6.Close Adobe Reader DC
   7.Open Adobe Reader DC
   8.Open Preference
   9.Select Multimedia Trust(legacy)
   10.Cannot change Allow multimedia operations

   How can it be changed?
   (OS:Windows 10)

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8. Bug: Adobe Reader 2020.006.20034 - Incorrect service name for DDE communication

   The issue exists in all Adobe Reader versions released in 2020.

   To establish DDE communication with Adobe Reader, a client needs to know DDE service name. It can be read from the following entry in Windows registry:
   Computer\HKEYLOCALMACHINE\SOFTWARE\Classes\acrobat\shell\open\ddeexec\application
   This entry is created/updated during Adobe Reader installation.
   Adobe Reader 2020.006.20034 saves the following value to this entry: "AcroViewR19". Our application reads this value and tries to establish DDE connections with Adobe Reader. However, DDE connection fails when "AcroViewR19" is used as service name. When the registry value is corrected to “AcroViewR20” – DDE connection successfully establishes. Any update of Adobe reader resets this value back to “AcroViewR19” AND WE BACK TO THE PROBLEM. Note that Adobe Reader DC no longer allows to disable updates.
   Simple fix on Adobe Reader side is to save correct DDE service name in the registry, i.e. the name that matches the actual DDE service name.

   The issue exists in all Adobe Reader versions released in 2020.

   To establish DDE communication with Adobe Reader, a client needs to know DDE service name. It can be read from the following entry in Windows registry:
   Computer\HKEYLOCALMACHINE\SOFTWARE\Classes\acrobat\shell\open\ddeexec\application
   This entry is created/updated during Adobe Reader installation.
   Adobe Reader 2020.006.20034 saves the following value to this entry: "AcroViewR19". Our application reads this value and tries to establish DDE connections with Adobe Reader. However, DDE connection fails when "AcroViewR19" is used as service name. When the registry value is corrected to “AcroViewR20” – DDE connection successfully establishes. Any update of… more

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9. Error when fax with "sharp mx-m266n fax"

   When faxing a 2 page pdf.
   When "Print" > select printer "sharp mx-m266n fax", it shows correct at abode preview. But at the preview of the fax driver, both page shows the content of page 1. And the receiver of the fax receives 2 copies of page1.

   Tested normal on Chrome and PDF Architect 7. However, also failed on some other PDF readers.

   Please advise.

   Windows10, Adobe Acrobat Reader DC (20.006.20034)

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10. BUG: Cannot Copy Highlighted Text to normal notes file or word document

    Steps to reproduce the issue:

    1. Open a pdf document.
    2. Highlight a sentence.
    3. Copy only the middle text of the highlighted sentence using cmd+c. (Should not include any character outside the highlighted text)
    4. Try to paste it on the word document.

    Environment (OS, other related application versions, etc.):
    OS : Mac Catalina
    Application: Acrobat Reader DC.
    Version: 20.006.20034

    Expected result:
    Should be able to paste

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11. google drive save conflicted copy

    Currently, when I use Adobe Acrobat to access a pdf on my Google Drive and comment on the pdf, saving the file to my Google Drive will sometimes create a new file inside my Google Drive instead of overwriting the original. Then I will have two files like "original.pdf" and "original (Conflicted Copy date and time).pdf)" Even when I go out of my way to click "Save As.." and overwrite the file in my Google Drive with the original name, Adobe will still save the pdf as a separate file called "Conflicted Copy." There needs to be a better way to connect changes on Acrobat to Google Drive without needlessly generating extra files.

    Currently, when I use Adobe Acrobat to access a pdf on my Google Drive and comment on the pdf, saving the file to my Google Drive will sometimes create a new file inside my Google Drive instead of overwriting the original. Then I will have two files like "original.pdf" and "original (Conflicted Copy date and time).pdf)" Even when I go out of my way to click "Save As.." and overwrite the file in my Google Drive with the original name, Adobe will still save the pdf as a separate file called "Conflicted Copy." There needs to be a better way… more

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12. Preview Pane speed

    Under a Windows 10 environment, when navigating a folder with the Preview Pane enabled, the time for the preview pane to populate is greatly increased. Under Windows 7, the preview pane was immediate and crisp. Windows 10, however, the preview pane takes (literally) over a full second to populate, during which time you also cannot click or down arrow to the next file until it displays. I've duplicated this issue on multiple PC's. The thumbnails show immediately, but the preview pane seems to have to actually load each file--every time. Even bouncing back and forth between two files takes over a full second each time.

    As someone who uses the preview pane daily, and has to navigate through multiple PDFs--my workflow has slowed down tremendously as a result.

    Please speed up the preview pane processing/display process. There's no reason why it should be this much slower than it was on Windows 7. Other file types preview as quick or quicker, so it's not a Windows issue, but rather an issue with the Reader.

    Under a Windows 10 environment, when navigating a folder with the Preview Pane enabled, the time for the preview pane to populate is greatly increased. Under Windows 7, the preview pane was immediate and crisp. Windows 10, however, the preview pane takes (literally) over a full second to populate, during which time you also cannot click or down arrow to the next file until it displays. I've duplicated this issue on multiple PC's. The thumbnails show immediately, but the preview pane seems to have to actually load each file--every time. Even bouncing back and forth between two files takes over… more

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13. Acrobat Reader DC incorrectly changes ∊ (unicode U+220A) to ε (U+03B5) when copied from a PDF File

    Hi Adobe,

    On Microsoft Windows 10, Acrobat Reader DC 2020.006.20034 incorrectly changes ∊ (unicode U+220A) to ε (U+03B5) when copied from a PDF File and pasted into another program.

    I get this:
    'THIS NOUN' ε 'THAT WORD'

    But, the expected result is:

    'THIS NOUN' ∊ 'THAT WORD'

    Thanks

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14. Dismissing Notifications

    Once signed in to adobe creative cloud and viewing notifications through clicking on the bell symbol - you are only able to dismiss certain notifications. For example you are unable to dismiss or delete notifications regarding the deactivation of fonts from font pack resulting in a long backlog of notifications you can't get rid of.

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15. Making removing of an open pdf-file more convenient

    Hi, I have a question about Acrobat Reader, wenn I have an open pdf-file and want to remove it form the folder on my computer, I get the message that removing is not possible because the file is opened. Would it be possible to add an option "Close and remove". This happens to me a lot during my working day and this solution would be very convenient for me.

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16. Improve support for read-aloud

    I find read-aloud a a very useful feature as it allows use of an additional sense of hearing for absorb the content of a document. I suggest following features
    1. Configuration to ignore figures, listing and side bars
    2. Support for other languages. As of now my version of Acrobat reader can not read Hindi (Indian language).

    Thanks

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17. Incorrect DDEEXEC value for Adobe Reader DC 2020.006.20034

    The DDEEXEC value is not being updated after the Adobe Reader DC update to version 2020.006.2034.

    The value remained at AcroViewR19 and needs to be AcroViewR20

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18. share multiple pdf in documentcloud.adobe.com or Adobe Reader DC

    I need for the service you have provided me for many years to be fixed immediately. I need to be able to send multiple pdf files and pictures at the same time in one link. Please email me as soon as this feature is available again. In the meantime I will be looking at other software providers to fill my needs.

    Sincerely,
    Susan Hatfield

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19. Support of reading function needs debugging.

    The support of the reading function in Acrobat Reader (Mac OS) has been broken for a long time. It works only once (highlight text, request the system to read, works fine. Choose another text paragraph and retry → fails). This is persistent for years now. I'd be very happy if this could be fixed.

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20. Social Proof Widget for Adobe Reader

    Social proof widgets are elements or tools integrated into websites, landing pages, and online platforms. Their primary function is to display real-time evidence of positive interactions, actions, or testimonials from users or customers. The concept of social proof is rooted in the psychological phenomenon that individuals often look to the behaviors and choices of others when they are uncertain about their decisions. In the realm of marketing and sales, social proof capitalizes on this intrinsic human behavior to influence potential customers positively.

    These widgets https://claspo.io/templates/use-case/social-proof/ strategically alleviate doubts or hesitations that potential customers may have regarding a product or service. By showcasing the positive experiences and feedback of others, social proof widgets aim to build trust, credibility, and confidence.

    Social proof widgets are elements or tools integrated into websites, landing pages, and online platforms. Their primary function is to display real-time evidence of positive interactions, actions, or testimonials from users or customers. The concept of social proof is rooted in the psychological phenomenon that individuals often look to the behaviors and choices of others when they are uncertain about their decisions. In the realm of marketing and sales, social proof capitalizes on this intrinsic human behavior to influence potential customers positively.

    These widgets https://claspo.io/templates/use-case/social-proof/ strategically alleviate doubts or hesitations that potential customers may have regarding a product or service.… more

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    Resolved  ·  AdminJennifer Vu (Admin, Adobe) responded

    Spam