679 results found

1. there should be a way to set a default paper size for your printer in Acrobat Reader DC

   For some reason, Acrobat Reader DC assumes that all .pdf files will need to print on A4 paper. My printer is configured for Letterhead (8.5X11). I can reset the size when printing but should not need to do so. I'm fairly certain that none of the institutions sending me .pdf files are using A4 as they are located in Canada and Canada is still using Imperial sizes to maintain compatibility with the USA.

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2. Bug: Adobe Reader "save" prompts "save-as"

   I am having an issue when saving documents in Adobe Reader, when I hit "save" it prompts a "save-as" box every time which required me to navigate to the document to save it. This is happening for me on windows 10. I've uninstalled and re-installed the program and am getting the same issue. Thanks

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3. scrolling motion is not smooth on the pc version of adobe acrobat, while on mac it is natural and easy to read and not laggy

   I have a bad experience scrolling and reading pdfs on pc
   because its very laggy , while on ipad and the mobile version of this app its very smooth
   I hope you can solve this problem

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4. Bug: Adobe Reader 2020.006.20034 - Incorrect service name for DDE communication

   The issue exists in all Adobe Reader versions released in 2020.

   To establish DDE communication with Adobe Reader, a client needs to know DDE service name. It can be read from the following entry in Windows registry:
   Computer\HKEYLOCALMACHINE\SOFTWARE\Classes\acrobat\shell\open\ddeexec\application
   This entry is created/updated during Adobe Reader installation.
   Adobe Reader 2020.006.20034 saves the following value to this entry: "AcroViewR19". Our application reads this value and tries to establish DDE connections with Adobe Reader. However, DDE connection fails when "AcroViewR19" is used as service name. When the registry value is corrected to “AcroViewR20” – DDE connection successfully establishes. Any update of Adobe reader resets this value back to “AcroViewR19” AND WE BACK TO THE PROBLEM. Note that Adobe Reader DC no longer allows to disable updates.
   Simple fix on Adobe Reader side is to save correct DDE service name in the registry, i.e. the name that matches the actual DDE service name.

   The issue exists in all Adobe Reader versions released in 2020.

   To establish DDE communication with Adobe Reader, a client needs to know DDE service name. It can be read from the following entry in Windows registry:
   Computer\HKEYLOCALMACHINE\SOFTWARE\Classes\acrobat\shell\open\ddeexec\application
   This entry is created/updated during Adobe Reader installation.
   Adobe Reader 2020.006.20034 saves the following value to this entry: "AcroViewR19". Our application reads this value and tries to establish DDE connections with Adobe Reader. However, DDE connection fails when "AcroViewR19" is used as service name. When the registry value is corrected to “AcroViewR20” – DDE connection successfully establishes. Any update of… more

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5. Trying to open Adobe Reader in a blank Windows Desktop instead switches to any Windows Desktop where Adobe Reader is already open.

   Trying to open Adobe Reader in a blank Windows Desktop instead switches to any Windows Desktop where Adobe Reader is already open.

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6. Allow selective print of tiles from Poster print / Tiled print

   When printing a "Poster" or tiled printout, where the PDF is not scaled but is printed on multiple sheets, one should be able to selectibely only print certain sheets. This is useful, for example, if you have a 15 or 20 sheet print of some architectural plans (or any large file) and you have a printer error with 2 pages to go. Now you have to re-print everything, which could take an hour or more depending on printer, and is a waste of energy, ink, an paper and harms the environment. Another use of such functionality is if I need a full-scale extract of a part of a really large file. Like some architectural plans from my architect, where I just want to print 1 room's worth so I can mark it up with a pencil and scan it and send it back. (And need to be able to make measurements so it has to be true 100% scale). I should not need to print 15 or 20 sheets to just get one small piece.

   When printing a "Poster" or tiled printout, where the PDF is not scaled but is printed on multiple sheets, one should be able to selectibely only print certain sheets. This is useful, for example, if you have a 15 or 20 sheet print of some architectural plans (or any large file) and you have a printer error with 2 pages to go. Now you have to re-print everything, which could take an hour or more depending on printer, and is a waste of energy, ink, an paper and harms the environment. Another use of such functionality is if I need… more

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7. (The free version) On macOS you should NOT break normal system behaviors like "Print to PDF".

   That is a system behavior and is expected of all apps on macOS. "Print to PDF" is NOT a creative function, but an output function. It would be useful for getting around bugs etc, related to printing.

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8. I am trying to print a single page of my PDF. I ask it to print page 2, and it prints page 12.

   When a single page or range of pages is printed, print the correct page(s). I was trying to print page 2 of my PDF, and page 12 printed.

   I got around it by going to page 2 and printing current page.

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9. After Effects: Why this project must be converted from version 14.2.1 (Machintosh 64)

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10. Group opened pdfs in sessions

    Create a session that gives an ability to group opened pdfs and save them like collections in browsers. Later, when you reopen your acrobat reader you can choose between different sessions to use.

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11. google drive save conflicted copy

    Currently, when I use Adobe Acrobat to access a pdf on my Google Drive and comment on the pdf, saving the file to my Google Drive will sometimes create a new file inside my Google Drive instead of overwriting the original. Then I will have two files like "original.pdf" and "original (Conflicted Copy date and time).pdf)" Even when I go out of my way to click "Save As.." and overwrite the file in my Google Drive with the original name, Adobe will still save the pdf as a separate file called "Conflicted Copy." There needs to be a better way to connect changes on Acrobat to Google Drive without needlessly generating extra files.

    Currently, when I use Adobe Acrobat to access a pdf on my Google Drive and comment on the pdf, saving the file to my Google Drive will sometimes create a new file inside my Google Drive instead of overwriting the original. Then I will have two files like "original.pdf" and "original (Conflicted Copy date and time).pdf)" Even when I go out of my way to click "Save As.." and overwrite the file in my Google Drive with the original name, Adobe will still save the pdf as a separate file called "Conflicted Copy." There needs to be a better way… more

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12. The Cost and Subscription Options

    I'm an occasional user that only needs some of the premium features in Reader once in a while. An example would be adding or removing pages. $13.49 per month is absolute robbery. Instead, I use free programs when needed. Why not offer reasonable pricing plans, with annual payment options that non-commercial users can afford. Adobe thinking seems to be they'd rather have 100% of $0, rather than price it reasonably and add millions of new paying subscribers. Adobe is the best product; why not price it cheap and drive the copycats out of the market.

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13. Je voudrais une réponse (en Français)

    Je ne peux ouvrir ce fichier ! Les autres destinataires n'ont pas ce problème. (J'ai la version 2020.006.20042 à jour)

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14. Bug: Problem with Windows Scaling high dpi

    When I click on "search for new updates" on my acrobat reader on my windows laptop surface laptop 3, there appears a new window where acrobat checks whether there are new updates, but this window is blurred. You have to adjust your programm script so that acrobat reader can handle this situation. I think it has something to do with the windows scaling function. I have set the scaling as recommended on 150% on my laptop. If acrobat would be programmed correctly this shouldnt matter. Please fix this. As you can see in the attachment its badly blurred.

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15. Stop seizing control of default apps on my computer.

    I have a legal copy of Acrobat Pro X (Creative Suite) that I love (I use it over Creative Cloud supplied by my employer). PROBLEM: I cannot have Reader DC (needed for shared forms sent to me occasionally) installed at the same time as it always acts as default app even though the Windows 10 default app still lists Acrobat Pro. This is as infuriating as when Edge automatically changes this every time there is a Windows update. I already own Finereader 15 that does everything Acrobat does and more and does not require a monthly subscription. You lost a customer when you made your business model change, but stop trying to control my computer.

    I have a legal copy of Acrobat Pro X (Creative Suite) that I love (I use it over Creative Cloud supplied by my employer). PROBLEM: I cannot have Reader DC (needed for shared forms sent to me occasionally) installed at the same time as it always acts as default app even though the Windows 10 default app still lists Acrobat Pro. This is as infuriating as when Edge automatically changes this every time there is a Windows update. I already own Finereader 15 that does everything Acrobat does and more and does not require a monthly subscription. You lost a… more

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16. Linux support via wine

    I like all adobe products but I don't like the fact that to use them I should use Windows or Mac. I understand supporting Linux is a huge work but for something as small as acrobat reader it is possible with little effort.

    It is possible to install acrobat reader on Linux via wine. I suggest packaging acrobat reader with wine and distributing it to Linux.

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17. Zoom Percentage For Full Screen Mode

    We Desperately Need To Be Able To Control How Much Zoom We Want In Full Screen Mode.
    The Ctrl+ And Ctrl- Just Take Such Big Steps And I Cannot Adjust The Right Amount Of Zoom I Want.

    I Hope It's Not Too Difficult To Understand Or To Implement ... Because Without This, I Cannot Use Adobe Acrobat/Reader

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18. v3 third-party update catalogs for MS Software Center

    Please create a v3 third-party update file for SCCM, so we are able to automatically download en deploy Adobe software updates to endpoints.

    More information about this new feature of SCCM 1910 see:
    https://docs.microsoft.com/en-us/configmgr/sum/deploy-use/third-party-software-updates#bkmk_1910

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19. Bug? Problem with Color Management (wide gamut monitor)

    When viewing PDF documents containing images on my wide gamut monitor using Acrobat Read DC (Windows 10), images have oversaturated colors.
    The same PDFs looks OK when opened in Photoshop or previewed in Bridge.

    See also this thread:
    - https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/10982293

    I have done some systematic testing. There seems to be a color management problem/error in the (urrent Windows version of Acrobat Reader DC:

    Procedure

    I have made two test images:

    • image-AdobeRGB.jpg: - a JPEG image file with an Adobe RGB (1998) embedded color profile
    • image-sRGB.jpg: - a JPEG image file with a sRGB IEC61966-2.1 embedded color profile

    For each image I have generated a PDF document using both Bridge and Photoshop. This results in 4 PDF files:

    • image-AdobeRGB-BRIDGE.pdf: - image-AdobeRGB.jpg has been used in the Output module of Bridge
    • image-AdobeRGB-PHOTOSHOP.pdf: - image-AdobeRGB.jpg has been used in Photoshop ("Save As": Photoshop PDF)
    • image-sRGB-BRIDGE.pdf: - image-sRGB.jpg has been used in the Output module of Bridge
    • image-sRGB-PHOTOSHOP.pdf: - image-sRGB.jpg has been used in Photoshop ("Save As": Photoshop PDF)

    Each of the 4 PDFs has been opened in three applications:

    • Bridge (10.0.3.138 x64)
    • Photoshop (21.1.1 20200312.r.121 2020/03/12: c839971b587 x64)
    • Adobe Acrobat Read DC (20.006.20042)

    The process is shown in the attached two diagrams (as JPEG image files):

    • diagram-AdobeRGB http://jjohanson-test.com/acrobat-readerdc/diagram-AdobeRGB.pdf
    • diagram-sRGB http://jjohanson-test.com/acrobat-readerdc/diagram-sRGB.pdf

    FINDINGS

    This has produced 12 sets of findings (4 PDFs times 3 apps).
    A summary:

    1) Previews in Bridge and Photoshops looks OK for all 4 PDFs.
    2) With two exceptions (see diagrams and *) Bridge and Photoshop indicates that the correct color profile is present.
    3) For all 4 PDFs Acrobat Read DC shows identical and wrong (oversaturated) colors.

    *) Bridge shows "Untagged" for the PDFs generated by Bridge. However, according to this:
    - https://community.adobe.com/t5/acrobat-reader/does-acrobat-reader-support-color-management-systems/m-p/11006133?page=1#M64420
    at least the the image in the Adobe RGB (1998) version of the PDF seems to have the correct profile.

    Speculation

    Since Acrobat Reader DC (ARDC) shows identical previews for all four PDFs (regardless of the image color profile used that also seems to be present in the PDF files), it seems reasonable to assume that ARDC takes the input profile into account (the profile(s) embedded in the PDFs). However, it seems that the output profile (in this case the profile generated while calibrating my Eizo wide gamut monitor) is not taken into account. This behavior mimics the behavior of some native Windows applications like the Edge browser and the Photos app (images with different embedded profiles are rendered identically, but with oversaturated colors on my monitor). It is interesting to note that both the Adobe RGB (1998) files and the sRGB IEC61966-2.1 files preview identically (to my eye) in both Acrobat Reader DC, the Edge browser (non-chromium) and the Windows Photos app. When using "standard" gamut monitors it will often be difficult to see that the colors actually are not correct.

    Test files for download

    All files can be downloaded here:

    • http://jjohanson-test.com/acrobat-readerdc/image-AdobeRGB.jpg
    • http://jjohanson-test.com/acrobat-readerdc/image-AdobeRGB-BRIDGE.pdf

    • http://jjohanson-test.com/acrobat-readerdc/image-AdobeRGB-PHOTOSHOP.pdf

    • http://jjohanson-test.com/acrobat-readerdc/image-sRGB.jpg

    • http://jjohanson-test.com/acrobat-readerdc/image-sRGB-BRIDGE.pdf

    • http://jjohanson-test.com/acrobat-readerdc/image-sRGB-PHOTOSHOP.pdf

    • http://jjohanson-test.com/acrobat-readerdc/diagram-AdobeRGB.pdf

    • http://jjohanson-test.com/acrobat-readerdc/diagram-sRGB.pdf

    My system details:
    - Adobe Acrobat Reader DC - 2020, Version 20.006.20042
    - Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587 x64
    - Bridge Version: Adobe Bridge 2020: 10.0.3.138 x64
    - Adobe Camera Raw Version: 12.2.0.386
    - Monitor: Eizo CG2730 (calibrated regularly with Xrite i1 Display)
    - Windows 10 Pro x64 version: 1909 - Os build 18363.752
    - Graphics driver: Driver version: 442.19 (GeForce GTX 1060 3GB)

    When viewing PDF documents containing images on my wide gamut monitor using Acrobat Read DC (Windows 10), images have oversaturated colors.
    The same PDFs looks OK when opened in Photoshop or previewed in Bridge.

    See also this thread:
    - https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/10982293

    I have done some systematic testing. There seems to be a color management problem/error in the (urrent Windows version of Acrobat Reader DC:

    Procedure

    I have made two test images:

    • image-AdobeRGB.jpg: - a JPEG image file with an Adobe RGB (1998) embedded color profile
    • image-sRGB.jpg: - a JPEG image file with a sRGB IEC61966-2.1 embedded color profile

    For each image… more

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20. Fix failure to start up

    Conditions: Windows 10. My internet was flaky, I think because my Ethernet wired interface has a hardware problem. For instance, Chrome was very slow or would not load a website at all. Edge would load sites usually when in this condition. I do not know how, but it did.

    When in this hobbled operational mode, if I clicked a PDF file in explorer, or an attachment in my email reader, Acroread would simply not start up at all. I'm sure the executable began momentarily because I could see a little spinner appear momentarily, but nothing appears on screen. No splash screen, no error message, and certainly not the PDF file that I needed to see.

    I am guessing that Acroread wants to start up and go immediately to the internet to check for something. When that failed, Acroread gave up or crashed and did not continue to show the PDF file.

    Although my system is somewhat unique (likely you did not test for this particular case!) it seems unreasonable to me that the reader would not open and display a PDF file because there is an internet problem. That exceptional condition should not cause the software to fail. Maybe it could display a warning or error message. If all that acroread is doing is checking for updates or something, that shouldn't even be done every time the program starts, and it certainly should not cause the main feature of the program to fail.

    I eventually became so fed up with it that I uninstalled acroread and am using Foxit reader now. Maybe sometime I'll go back to Acroread.

    Conditions: Windows 10. My internet was flaky, I think because my Ethernet wired interface has a hardware problem. For instance, Chrome was very slow or would not load a website at all. Edge would load sites usually when in this condition. I do not know how, but it did.

    When in this hobbled operational mode, if I clicked a PDF file in explorer, or an attachment in my email reader, Acroread would simply not start up at all. I'm sure the executable began momentarily because I could see a little spinner appear momentarily, but nothing appears on screen. No splash… more

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