927 results found

1. Measurement Tool

   The measurement tool doesn't seem to be converting scale properly. Tested on several devices

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2. BUG: xfa.host.messageBox() fails on forms embedded in IE 11

   Reader DC v2020.012.20048
   Windows 10 10.0.19042 Build 19042, IE 11.572.19041

   PDFs embeddd in IE 11, or using the "Preview PDF" tab in Livecycle designer, no longer show user dialogs triggered using "xha.host.messageBox" or "app.alert". Other "xfa.host" functions still return data. When opening the PDF 'stand alone' everything works as expected.

   Here's an simple example form. The button should show two message dialogs as well as information in a text box. Interestingly the code continues to execute after the calls to xfa.host.messageBox and app.alert, and the text box is correctly populated.

   Test page: https://www.aduk.net/pdfTest/

   I have used the Acrobat DC removal tool and re-installed Acrobat.

   These builds of Windows and IE 11 work:
   10.0.17763 Build 17763, IE 11.1518.17763
   10.0.18362 Build 18362, IE 11.1139.18362

   These ones fail:
   10.0.19041 Build 19041, IE 11.572.19041
   10.0.19042 Build 19042, IE 11.572.19041

   Reader DC v2020.012.20048
   Windows 10 10.0.19042 Build 19042, IE 11.572.19041

   PDFs embeddd in IE 11, or using the "Preview PDF" tab in Livecycle designer, no longer show user dialogs triggered using "xha.host.messageBox" or "app.alert". Other "xfa.host" functions still return data. When opening the PDF 'stand alone' everything works as expected.

   Here's an simple example form. The button should show two message dialogs as well as information in a text box. Interestingly the code continues to execute after the calls to xfa.host.messageBox and app.alert, and the text box is correctly populated.

   Test page: https://www.aduk.net/pdfTest/

   I have used the Acrobat DC removal… more

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3. 2 pages (or more) side to side in full screen mode

   2 pages side to side in full screen mode, without any menu's on the screen .

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4. Book layout view

   Please provide a viewing option that allows the user to see proper reader spreads. (Spreads that don't shift the cover to the left side, so proofers can see actual reader spreads, with odd pages on the right and even pages on the left).

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5. Search Issue

   Just wanted to report a "problem"? When searching through a LONG document (over
   12000 pages), Reader DC gets confused and instead searches for just the first word in a search string (with multiple
   words). Once you start the search, it will hang up and eventually return when it finds the first word in the entered search
   string. If you then reposition back to the start of the document, you can then search for your entered multi-word search
   string and successfully find it.

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6. prompt before print - documents containing disclaimer section

   Quite often we print all the pages of the documents
   But most of the documents (Bank statements/ rental agreements / Utility Bills) carry a section for disclosure / disclaimer which are not needed when making copies.
   if you can prompt the user to proceed with the print or skip the disclosure section may save paper, save trees, save environment.

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7. 3D PDF

   Problem: When opening an 3D-PDF, the Object disappears after about 3 seconds after starting.
   This only happened after some 3D PDF were opened. But then every time.
   As soon as something is clicked, the Object appears
   Adobe Reader DC 2020.012.20048

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8. implement proper Arabic RTL support for fill and sign tool

   First of the all it's not an IDEA it's a bug. As of the latest version (20.12.20048) Arabic RTL is broken; Even though letters are coming in the right order, they are disconnected. For Hebrew it should be okay since Hebrew letters are not connected.

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9. Adobe Reader DC prints only top part of text lines. The problem started a few days ago. Clean up of Adobe and re-installation didn't fix the

   Adobe Reader DC prints only top part of text lines. View shows complete lines. The problem started a few days ago. Clean up of Adobe and re-installation didn't fix the issue. Drivers are up to date. Manipulation with setup (smooth lines etc) didn't help.

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10. this.media and this.pageWindowRect undefined intermittently

    I am using the Adobe Reader Javascript API and trying to access the this.pageWindowRect variable. I've found from various forum posts that this has to be 'enabled' by accessing this.media first.

    This works most of the time, but intermittently on certain computers, I find that both this.media and this.pageWindowRect are undefined.

    It is difficult to reproduce this exactly: sometimes it seems to work fine, and sometimes they seem to stay undefined. I've tried delaying my code - in case things are taking a while to load - and running the code from a document-level script, a button, and the console. It all seems to work intermittently.

    The attached file has a timer running in the document-level JS, which prints out the value of these variables every few seconds for a couple of minutes (in case the initialisation is delayed). On most computers this seems to work fine, but on some computers both variables return 'undefined' for the entire period the code is running.

    Any support or advice would be much appreciated.

    I am using the Adobe Reader Javascript API and trying to access the this.pageWindowRect variable. I've found from various forum posts that this has to be 'enabled' by accessing this.media first.

    This works most of the time, but intermittently on certain computers, I find that both this.media and this.pageWindowRect are undefined.

    It is difficult to reproduce this exactly: sometimes it seems to work fine, and sometimes they seem to stay undefined. I've tried delaying my code - in case things are taking a while to load - and running the code from a document-level script, a button, and the console.… more

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11. Acrobat Reader DC - latest update for Win 10 2004 locks up

    Execute most recent AR DC (32-bit), click on any of the recently opened PDF files from list, file opens and content displays, then AR DC locks up, requiring use of Task Manager to kill it.
    Error message shows in popup window:
    logAPI.startLogSession("OneAppIsReady"); https://rna-resource.acrobat.com/onboarding?showing=pdfOwnership&variant=3 @font-face {font-family: adobe-clean; src: local('Segoe UI');}@font-face {font-family: adobe-clean Semibold; src: local('Segoe UI Semibold');}@font-face {font-family: adobe-clean; font-weight: bold; src: local('Segoe UI');}

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry to hear about the issue you are facing.
    1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?

    2) Could you confirm me the current version of Acrobat Reader DC that you have ?

    3) Could you please do Help → Repair Installation and see if it fixes the issue ?

    Thanks
    Ayush Jain

12. Crash when save as.

    Consistent crashes on Adobe Reader DC on Windows 10, with the newest version installed. No crash report ever generated, instant process stop. Can be replicated when attempting to sign in or save as. Open recent document shows saved file and location within adobe, cannot be located when selected to open or found within computer files.

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry to hear about the issue you are facing.
    1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?

    2) Could you confirm me the current version of Acrobat Reader DC that you have ?

    3) Could you please do Help → Repair Installation and see if it fixes the issue ?

    4) Could you please share a Screen Recording video of the issue that you face at ajain@adobe.com ?

    Thanks
    Ayush Jain

13. Allow open PDFs directly in/from SharePoint

    Need to allow users to open PDFs directly in/from SharePoint, and digitally sign/save directly back to SharePoint. This would mimic other office document behavior. Without this feature, we will be forced to abandon Adobe PDFs for digital signature requirements. Requiring users to download, sign, and upload (vice just sign) does not cut it.

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14. Division by 0

    Version 2020.012.20043
    Printing multiple pages per sheet, custom arrangement. When entering 0 in one text box, the program crashes (DIV0 exception 0xc0000094 at location 0x5fc09e39)

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15. Please add Adobe Scan to Surface Pro (X)

    Dear Adobe team, please add adobe scan to Microsoft Surface Pro (X).

    At the moment, in order to use Adobe scan, you need to use your cell phone and then upload the scan to the cloud.

    On the one hand this is very time consuming, on the other hand it requires an active internet connection, which cannot always be guaranteed, especially when you are not at home.

    With an integration of Adobe Scan on Surface Pro (X), you could make very fast professional scans offline.

    I know that you have added Adobe Scan to the iPad, which could be compared to the Surface.

    [I know the example is not the best as iPhone and iPad both use the App Store but I'm a bit desperate ^^]

    I really hope that you can integrate this feature because I think that many Surface users would appreciate this possibility.

    Dear Adobe team, please add adobe scan to Microsoft Surface Pro (X).

    At the moment, in order to use Adobe scan, you need to use your cell phone and then upload the scan to the cloud.

    On the one hand this is very time consuming, on the other hand it requires an active internet connection, which cannot always be guaranteed, especially when you are not at home.

    With an integration of Adobe Scan on Surface Pro (X), you could make very fast professional scans offline.

    I know that you have added Adobe Scan to the iPad, which could be compared… more

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16. Login with multiple Adobe IDs

    Enable multiple IDs to log into Adobe on the same computer at the same time. Ex: one ID for professional use and one for personal use.

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17. browsing history

    I hope Acrobat Reader can keep all my reading history, so I can revisit the memory when I'm old.

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18. Acrobat lite add-on to Reader

    It would be nice if you could make a more affordable version of Acrobat, or an add-on to the Reader, with just TWO capabilities: merge pdfs and password protect. Users like me do not need to modify pdfs, convert from MS Office, sign, etc. etc. etc. And once or twice a month need to merge or password protect so a monthly fee to Adobe is rediculous for occasional use. If built into Reader, which I'm sure you won't do, that would be very nice of you so that users like me could do the simpler tasks without having to use a "free" merger or other means of password protecting a pdf document.

    It would be nice if you could make a more affordable version of Acrobat, or an add-on to the Reader, with just TWO capabilities: merge pdfs and password protect. Users like me do not need to modify pdfs, convert from MS Office, sign, etc. etc. etc. And once or twice a month need to merge or password protect so a monthly fee to Adobe is rediculous for occasional use. If built into Reader, which I'm sure you won't do, that would be very nice of you so that users like me could do the simpler tasks without having to use… more

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19. FIX Unable to print mixed letter and legal size using a Mac

    This appears to be an ongoing issue for the past several years and I am still experiencing what so many others have found. There is a problem printing a LARGE (100+) PDF with mixed legal and letter sized pages using Adobe Reader on a Mac with a Brother laser printer.

    I think that Adobe support has not been able to recreate the issue because their test file has only two pages. If they create a 100+ page test file with mixed letter and legal and they should be able to replicate the issue.

    Here is what I have:

    I have a MacBook Pro (15-inch, 2016) running Catalina, Brother HL-L6200DWT printer and using Adobe Acrobat Reader DC 2020.009.20063. I have all of the settings set correctly per the Adobe: https://helpx.adobe.com/acrobat/kb/print-mixed-page-sizes-acrobat.html
    I contacted Brother support as well and followed the details found at : https://help.brother-usa.com/app/answers/detail/a_id/102267
    This included downloading and using the latest drivers from Brother. As instructed I tried both their CUPS driver and the BR-Script driver.
    I have printed using both a direct USB cable and over WiFi.

    When I print a large (100+) PDF file with mixed legal and letter it initially works for the first 10 or 20 pages but eventually the pages get cut off with legal pages being printed half way down the page and/or cut off. It is as though the data being sent to the printer eventually becomes "corrupted" so that it is unable to print correctly.

    Brother support provided a workaround that does work: Rotate the view of all of the pages by 180°, so it looks upside down on the screen.
    Then print the document as usual, and all the pages should print completely.

    Attached is a test.pdf file of multiple mixed size pages that I used to replicate the issue.
    Also attached is a result.pdf which is a scanned result from the printing showing the issue with pages being cut-off / misprinted. Note that the A4 pages are scanned as legal size, but you can still size how they actually printed on the actual paper.

    This appears to be an ongoing issue for the past several years and I am still experiencing what so many others have found. There is a problem printing a LARGE (100+) PDF with mixed legal and letter sized pages using Adobe Reader on a Mac with a Brother laser printer.

    I think that Adobe support has not been able to recreate the issue because their test file has only two pages. If they create a 100+ page test file with mixed letter and legal and they should be able to replicate the issue.

    Here is what I have:

    I have… more

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20. An error occurs when printing with the command ( Acrobat Reader DC ver.20.012.20041 ).

    Acrobat Reader DC was updated to ver.20.012.20041 the other day.

    Since then, the following error message appears when printing with the command.

    Adobe Acrobat Reader DC has stopped working
    The program did not work properly due to a problem.

    The program will close and Windows will notify you if there is a solution

    Printing is done just by issuing a message.

    The command I am using is:
    "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" /n /p /h "<PDF file path>"

    The execution environment is as follows.
    OS: Windows 7 Professional sp1 64bit
    Processor: Intel(R) Core(TM) i7-6700 CPU @3.40GHz 3.40GHz
    RAM: 8.00GB

    The following Windows logs are written when an error occurs.

    The faulty module name may be "AcroRd32.exe" or "AGM.dll".

    Faulting application name: AcroRd32.exe, version: 20.12.20041.1044, time stamp: 0x5f23643d.
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000001
    Faulting process ID: 0x140c
    Start time of the failing application: 0x01d670f162c5aeb7
    Faulting Application Path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
    Faulting module path: unknown

    Report ID: a3b35ad8-dce4-11ea-88ac-484d7ef98554

    • The content of the error is the Japanese translation into English by google translation.

    Acrobat Reader DC was updated to ver.20.012.20041 the other day.

    Since then, the following error message appears when printing with the command.

    Adobe Acrobat Reader DC has stopped working
    The program did not work properly due to a problem.

    The program will close and Windows will notify you if there is a solution

    Printing is done just by issuing a message.

    The command I am using is:
    "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" /n /p /h "<PDF file path>"

    The execution environment is as follows.
    OS: Windows 7 Professional sp1 64bit
    Processor: Intel(R) Core(TM) i7-6700 CPU @3.40GHz 3.40GHz
    RAM: 8.00GB

    The… more

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