Acrobat Reader for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.…

    1 vote

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  2. No notifications from shared PDF recipient

    I share PDFs to clients and they correctly receive the email and click the button link which displays the shared PDF.
    I'm sure that in the past I've received email notifications whenever they have viewed the file. (The status of the PDF then updates in Adobe Acrobat Pro DC desktop app to say 'VIEWED' or 'OPENED'.)
    Recently I've had no notifications and no updates and yet the client HAS received and viewed the PDF. Through much testing, I've worked out that the notifications/updates only trigger if the client is signed in to Adobe (with an Adobe ID) which I find…

    1 vote

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  3. Adobe Reader Print bug - long delays

    Adobe Reader suffering from delays when printing PDF files, switched reader to Edge or Foxit same files print without any issue. Repair install performed along w/ complete removal + reinstall of Reader but issues continued. End users reported problem did not appear until recently, possibly a bug with the latest build.

    1 vote

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  4. end of file reached unexpectedly error on macOS Big Sur 11.4

    It seems that after updating to Big Sur, I cannot save files locally on my desktop from a remote server. When I open the file off the server and then go to save as to my desktop, I get an End of File was reached unexpectedly error. I am running Reader version 21.001.20155. This error does not happen on macOS Catalina 10.15.7 so I am not sure if this is something Adobe or Apple has to fix. I will be filing a separate ticket with Apple on this matter. Thank you

    1 vote

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  5. Recently viewed files should not be removed from the list when not accesible

    Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
    I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
    Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
    The file should be kept on the list…

    1 vote

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  6. Adobe Reader DC Portuguese Version Not Responding.

    Windows 10 20H2 updated.
    Adobe Reader Product Version - 21.1.20115.433178
    Adobe Reader File Version - 21.1.20155.39962

    When opening the program immediately it stops work and returns a "Not Responding" message. It occurs after opening the program being impossible to click in any tab or enter in the configuration menu or help tab.

    1 vote

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  7. Bugfix

    I'm using Adobe Acrobat Reader DC Version 2021.001.20150. I think you introduced a bug in the latest version, because I can no longer find a way to print double-sided. I'm using an HP Envy 4500 printer, which certainly does support double-sided printing, and I've used Acrobat Reader for years, but lately I can no longer print double-sided. When I press Properties in the print dialog box, that choice no longer appears.

    1 vote

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  8. Opening a PDF in a Windows virtual desktop should open an instance of Acrobat in the current virtual desktop

    With the introduction of virtual desktops in Windows 10, some users such as myself have multiple projects going on simultaneously. The virtual desktop feature greatly aids compartmentalization in this aspect.

    Let us say I am working in a virtual desktop called vd3 for instance, and I do not currently have an instance of Acrobat running on vd3. Now I open a PDF file and there is already an instance of Acrobat running on a different virtual desktop, say vd1. Now, instead of opening a new instance of Acrobat in vd3, Windows forces a switch to vd1 and opens my PDF…

    1 vote

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  9. Very specific issue with Adobe Reader on a Mac

    I am a professor of Ancient Greek, and use many documents that use polytonic Greek fonts. For some reason, when I copy-paste from PDFs opened in Adobe Reader on a Mac (no problems on a PC!), one particular character doesn't get copies (ἀ). Many similar characters are just fine (e.g. ἁ, ᾶ, ά, ἂ etc). When I open the same files with other programs/browsers on the Mac, there are no issues. I know this is hyperspecific, but I wanted to bring it to your attention.

    1 vote

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  10. Doesn't copy accented greek letter

    Reader highlights, but doesn't copy the accented Greek alpha with smooth breathing in text:


    GREEK SMALL LETTER ALPHA WITH PSILI
    Unicode: U+1F00, UTF-8: E1 BC 80

    pdftotext reads it just fine, as does MacOS PDF reading system.

    Example PDF: https://geoffreysteadman.files.wordpress.com/2014/09/platosymp-sept14.pdf

    letter on several pages including p. 22.

    1 vote

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  11. 1 vote

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  12. Bug: Certain PDFs not readable

    We have multiple users with this intermittent issue. Some times the PDF font will show up properly, sometimes it is gibberish and unreadable. It is inconsistent and I cannot seem to resolve the issue.

    1 vote

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  13. It does not convert ACSM files to PDF

    I just purchased the Adobe Acrobat PDF Pack...the UPGRADED one...fotr $ $18 per year. And it does not convert ACSM files to PDF. That is not good and not functional. Please fix it and please let me know when it is done. Thank you.

    Bidut Chowdhury

    1 vote

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  14. Bug - touchscreen highlighting while viewing multiple pages

    Hello, I have found a bug. When in the following configuration:

    • Read Mode OR Fixed-width scrolling
    • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
    • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

    I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it…

    1 vote

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  15. Adobe Reader DC for Windows keeps files locked after they are closed

    Adobe Reader DC for Windows keeps files locked after they have been closed. It is necessary to completely close Adobe Reader DC for the files to be closed. Please fix this bug!

    1 vote

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  16. BUG: Path starting with \\?\ will fail

    When double clicking a file in Windows Explorer where the path is longer than 260 characters does not work as default. But I have been able to create a workaround that enable this.

    If I type the following in cmd.exe:
    AcroRd32.exe "C:\Very long path\file.pdf" then that will fail.

    If I enable "Enable Win32 long paths" in Group Policy and try the same command, then it works. This means that long paths are supported when it is enabled in Windows.

    I created a bat-file like this:
    set str=%1
    set str=%str:\?=%
    AcroRd32.exe %str%

    This will remove \?\ from the first argument and…

    1 vote

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  17. Adobe Acrobat PDF Doesn't Convert Custom Page Sizes From Microsoft Word

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed…

    1 vote

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  18. auto save

    having auto save without having to use a cloud cause I almost always use the reader offline to not get distracted and because we have a really slow internet in our area that would take so long to save and open a pdf file it would be great .
    Thanks .

    1 vote

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  19. Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP

    Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP. Win10 Pro 20H2

    1 vote

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  20. Fix issue: Cant repair PDF thumbnail issue on Adobe Acrobat DC Reader Windows 10

    I have had issues for several months with the thumbnails on PDF icons only. They are sometimes transparent, solid black, or have the PDF icon only. I have uninstalled and reinstalled many times. I have "enable PDF thumbnails in Windows Explorer" selected. Adobe Acrobat DC Reader is my default program with version 2021.001.20135. I have tried many things over a while, as this really was bugging me. Tonight I installed "Fixes for 64-bit Adobe Reader preview handler and thumbnails" from:
    https://www.pretentiousname.com/adobe_pdf_x64_fix/index.html#thank

    I figured I had nothing to lose and surprisingly it fixed the issue, especially as it hasn't been updated…

    1 vote

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