782 results found

1. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

   V 21.007.20091
   Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
   Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

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2. Change options to allow added text and/or signature to have color selection. We cannot use "blue"

   Allow options to provide color change. Cannot use "blue".

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3. Bug: Acrobat Reader 64bits Windows crashes when 3rdParty Plugin installed

   Steps to reproduce:
   1. Install Acrobat Reader 64bits on Windows
   2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
   3. Launch Acrobat Reader 64bits
   4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

   Notes:
   * Only an issue on Windows
   * Only an issue on Acrobat Reader 64bits.
   * Not an issue for Acrobat Reader 32bits
   * Not an issue for Acrobat DC 64bits
   * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

   Please consider fixing the crash.

   Screenshots & debug call stacks:

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4. After decades, when Acrobat Reader starts, it still has not figured out how to reopen pdf files at the right page!!!!!!!!!!!!!!!!!!!!!

   Let me repeat honestly because I am exasperated by Adobe's incompetence:
   After decades, when Acrobat Reader starts, it still has not figured out how to reopen pdf files at the right page!!!!!!!!!!!!!!!!!!!!!

   How do you justify this BIG problem after so many years of having created Adobe Reader?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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   Gathering Feedback  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out to us for your query.
   This feature is already available in Acrobat Reader. Here is how you can turn that on.

   1) Go to Edit → Preferences → “Documents” Tab
   2) Select the checkbox for “Restore last view settings when reopening documents”

   This preference will make sure that your Acrobat reader remembers the last view of the pdf when it was closed and reopened.

   Hope it helps ?

   Thanks
   Ayush Jain

5. BUG: http should read HTTPS 2021-07-26

   This is not an idea. It is a bug.
   BUG: http should read HTTPS 2021-07-26

   Dear Adobe Acrobat DC Installation Team,
   Your product installs with http as the WEB LINK in the Registry. It should be https. The industry has moved on to secure web sites, as have you. However, your installation still references the old http.

   Please pass this message to your product installation team.
   Kindly update your Windows Installation to properly reference https as the WEB LINK
   Thx, Raphael

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6. Acrobat not displaying text, however it can be found by search

   Acrobat reader displays text on the first page of a generated document, however, every other page does not display the text.

   The text can be found by searching through the document.

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7. Bug report - Abobe Reader not working

   Abobe Reader not working attaching a screenshot below. I'm using macOS big Sur 11.5. There's a white window it shows up on top of a Abode reader.

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8. I need the recognition of my work

   Dear leader, hello, I reported 17 stack exhaustion vulnerabilities to Adobe's security department through hackerone. This type of vulnerabilities have always been given cve numbers and thank you（e.g. CVE-2020-3753/CVE-2020-3756/CVE-2020-9611/CVE-2020-9702/CVE-2020-9703/CVE-2017-16419）, but your security department notified me that these 17 bugs that I reported will not be given cve numbers and acknowledgements, I think it is unfair to me. And these 16 vulnerabilities did have an impact on your products, I also made contributions, I deserve the cve number and acknowledgements. Thanks.

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9. Bug: Acroread Plugin causes Firefox to hang

   Bug: Acroread Plugin causes Firefox to hang and later the whole system crashes

   ..when loading this document:
   https://www.unesco.de/fileadmin/medien/Dokumente/Wissenschaft/WWDR_2018_infographic.pdf

   In Adobe Acrobat Reader DC the file is displayed correctly. Using the browser plugin the page starts in white, sometimes there's a flickering in white and black extending to the whole screen. Later the system stalls and other applications report memory problems. I was unable to make a screenshot as the system was not navigateable anymore

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10. Bug: automatic hyperlinking of URLs in plain text includes punctuation

    Today I learned that when a PDF's text includes URLs that are -not- marked up as hyperlinks, Adobe Acrobat Reader, Apple Preview, and Google Chrome's built-in PDF renderer all attempt to convert the URLs to clickable hyperlinks for the reader's convenience.

    However, Adobe Acrobat Reader does a noticeably worse job than the other software. Specifically: if the URL is followed by punctuation, Acrobat includes the punctuation in the target of the hyperlink, resulting in a broken link. Apple Preview and Google Chrome handle punctuation correctly.

    You can see this behavior by opening the attached PDF in Acrobat, Preview, Chrome, and Firefox. (The Microsoft Word document I used to produce the PDF is also attached). The PDF includes some hyperlinks, some plain text URLs, and a variety of punctuation.

    The most interesting cases are #2 and #3:
    - Adobe Acrobat converts both plain text URLs to hyperlinks automatically, but gets it wrong, including ALL the punctuation, including the comma, the quotation marks, and the closing bracket (if present).
    - Apple Preview converts both plain text URLs to hyperlinks automatically, and gets it right, including no punctuation
    - Google Chrome (for Mac) does NOT convert the URL in #2 to a hyperlink; it converts the URL in #3 correctly
    - Firefox (for Mac) doesn't convert either of them.

    If Acrobat were improved to behave like Apple Preview or Google Chrome, LOTS of documents around the world would start having working, clickable links for readers that use Acrobat. In particular, URLs in the footnotes/citations/bibliographies of a large number of scholarly publications would start working for people.

    Today I learned that when a PDF's text includes URLs that are -not- marked up as hyperlinks, Adobe Acrobat Reader, Apple Preview, and Google Chrome's built-in PDF renderer all attempt to convert the URLs to clickable hyperlinks for the reader's convenience.

    However, Adobe Acrobat Reader does a noticeably worse job than the other software. Specifically: if the URL is followed by punctuation, Acrobat includes the punctuation in the target of the hyperlink, resulting in a broken link. Apple Preview and Google Chrome handle punctuation correctly.

    You can see this behavior by opening the attached PDF in Acrobat, Preview, Chrome, and… more

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11. Adobe Reader causes MS Edge to slow down opening pdfs

    I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

    Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

    After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

    Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround but after a couple of days it's starting to get annoying. Please fix this.

    I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

    Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

    After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

    Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround… more

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12. Remember where I left off option

    Acrobat Reader DC should have a setting similar to Chrome based browsers to "Remember where I left off". Example - I have have 5 tabs for 5 different PDFs I'm reviewing, it would be extremely helpful to be able to shut down the app and have it reopen all 5 tabs again when reopening the app

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13. Please expand your comparison chart for acrobat and acrobat pro to include functions of adobe reader for quick reference

    Please expand your comparison chart for acrobat and acrobat pro to include functions of adobe reader for quick reference

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14. AcroPDFImpl64.dll crashes when PDF is accessed via ActiveX/Webbrowser Control x64

    Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

    Steps to reproduce:
    1. Create a 64 Bit C# application (32 Bit Works)
    2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

    Expected result: PDF shows up

    Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

    It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

    Please contact me through email info at hickelsoft.de . Thank you very much!

    Best regards,
    Daniel Marschall
    CEO of HickelSOFT

    Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

    Steps to reproduce:
    1. Create a 64 Bit C# application (32 Bit Works)
    2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

    Expected result: PDF shows up

    Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

    It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

    Please contact me through email info at hickelsoft.de .… more

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15. AcroPDFImpl64.dll crashes when PDF is accessed via ActiveX/Webbrowser Control x64

    Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

    Steps to reproduce:
    1. Create a 64 Bit C# application (32 Bit Works)
    2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

    Expected result: PDF shows up

    Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

    It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

    Please contact me through email info at hickelsoft.de . Thank you very much!

    Best regards,
    Daniel Marschall
    CEO of HickelSOFT

    Name der fehlerhaften Anwendung: HsRunStarter.exe, Version: 8.0.0.0, Zeitstempel: 0x60d0a93a
    Name des fehlerhaften Moduls: AcroPDFImpl64.dll_unloaded, Version: 21.5.20048.43252, Zeitstempel: 0x60b07ef8
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x0000000000059f39
    ID des fehlerhaften Prozesses: 0x1b7c
    Startzeit der fehlerhaften Anwendung: 0x01d7680d15d9e38e
    Pfad der fehlerhaften Anwendung: D:\CORA2012\BAP\bin\HsRunStarter.exe
    Pfad des fehlerhaften Moduls: AcroPDFImpl64.dll
    Berichtskennung: 7672e4f7-7674-4f1e-80dd-a7b7e4a8415a
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

    Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

    Steps to reproduce:
    1. Create a 64 Bit C# application (32 Bit Works)
    2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

    Expected result: PDF shows up

    Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

    It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

    Please contact me through email info at hickelsoft.de .… more

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16. BUG: Copy / Paste text in PDF letters with accents paste as a space on Mac Big Sur

    The copy paste function doesn't work with words that contain letters with accents on my Mac running Big Sur. Letters with accents paste as a space. It doesn't matter where I paste the text. The result is the same. This is a real problem for people using languages with a lot of accents. I'm able to open the same PDF using Preview and copy/paste the same text and see all the letters.

    I opened another PDF that was created years ago with accented letters. The copy/paste worked in my browser and in Preview. I had the same problem when copying/pasting using the Acrobat Reader on Big Sur.

    The version I have installed includes support for Intel based Mac computers which I assume is the problem. Hopefully an Apple Silicone version of the reader will be available soon.

    The copy paste function doesn't work with words that contain letters with accents on my Mac running Big Sur. Letters with accents paste as a space. It doesn't matter where I paste the text. The result is the same. This is a real problem for people using languages with a lot of accents. I'm able to open the same PDF using Preview and copy/paste the same text and see all the letters.

    I opened another PDF that was created years ago with accented letters. The copy/paste worked in my browser and in Preview. I had the same problem when copying/pasting… more

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17. BUG: Adobe Acrobat Reader on Windows Cannot View Signature from iPad/iPhone

    Hi, please investigate why Adobe Acrobat Reader on Windows cannot view signature signed (hand signature) from iPad/iPhone

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18. Availability of document cloud files offline

    When reading a book from the adobe document cloud, it's always a necessity to have an internet connection. But sometimes it could really help if there's an option to make the file available offline, synced to the latest changes. We can always save the file locally, but that would not help to sync the changes like notes/highlights made on the file to other devices.

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19. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second. So I know it's not about the length/size of the document -- it's something Reader isn't doing right on my MacBook Pro. I'm attaching a screenshot of me searching for the term "senna" and Reader showing as results 496 words that start with "se". I'm also attaching a screenshot from my iPhone with the instant and correct search results on the same PDF - the term "senna" only exists 4 times in the document. This happens to me every day with dozens of large PDFs. Please help! It's very frustrating. I often have to force close Reader because it can't handle my search. And it only happens in large docs. Thanks! (Using 2017 MacBook Pro with touch bar and the latest OS and iPhone 11 Pro with the latest iOS). -- NOTE: Tried uploading JPEG screenshots and the website wouldn't let me.

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.… more

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20. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second. So I know it's not about the length/size of the document -- it's something Reader isn't doing right on my MacBook Pro. I'm attaching a screenshot of me searching for the term "senna" and Reader showing as results 496 words that start with "se". I'm also attaching a screenshot from my iPhone with the instant and correct search results on the same PDF - the term "senna" only exists 4 times in the document. This happens to me every day with dozens of large PDFs. Please help! It's very frustrating. I often have to force close Reader because it can't handle my search. And it only happens in large docs. Thanks! (Using 2017 MacBook Pro with touch bar and the latest OS and iPhone 11 Pro with the latest iOS).

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.… more

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