480 results found

1. Adobe Reader causes MS Edge to slow down opening pdfs

   I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

   Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

   After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

   Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround but after a couple of days it's starting to get annoying. Please fix this.

   I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

   Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

   After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

   Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround… more

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2. Remember where I left off option

   Acrobat Reader DC should have a setting similar to Chrome based browsers to "Remember where I left off". Example - I have have 5 tabs for 5 different PDFs I'm reviewing, it would be extremely helpful to be able to shut down the app and have it reopen all 5 tabs again when reopening the app

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3. Please expand your comparison chart for acrobat and acrobat pro to include functions of adobe reader for quick reference

   Please expand your comparison chart for acrobat and acrobat pro to include functions of adobe reader for quick reference

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4. It does not convert ACSM files to PDF

   I just purchased the Adobe Acrobat PDF Pack...the UPGRADED one...fotr $ $18 per year. And it does not convert ACSM files to PDF. That is not good and not functional. Please fix it and please let me know when it is done. Thank you.

   Bidut Chowdhury

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5. Adobe Reader DC should open Windows Protocol Handler links regardless of the default browser

   Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

   Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

   ENVIRONMENT:

   Windows 10,
   Adobe Acrobat Reader DC 2021.001.20145, and
   Chrome 89.0.4389.90 (64 bit) as the system's default browser.

   STEPS TO REPRODUCE:

   (1) Create and register a Windows Protocol Handler. (Example instructions: https://medium.com/swlh/custom-protocol-handling-how-to-8ac41ff651eb )

   (2) Make sure Chrome is the system's default browser.

   (3) Create a PDF which includes a hyperlink to open a URL of the registered protocol's form.

   (4) Confirm that the protocol handler activates and does its thing when pasted into the Windows Start/Run dialog. (This is just to confirm that it's registered properly as far as Windows is concerned.)

   (5) Open Adobe Acrobat Reader DC, disable "Enable Protected Mode At Startup" under the Enhanced Security preferences, and restart Adobe Acrobat Reader DC.

   (6) Open the PDF that was created in step 3.

   (7) Click the protocol handler's link, and click through any warnings.

   EXPECTED RESULT:

   • The protocol handler should be run according to the link that was clicked. (In our own case, the designated executable should go to the EDRMS and cause the document to be checked out and opened.)

   OBSERVED RESULT:

   • A blank Chrome browser window opens.
   • Interrogating the process list with Powershell indicates that the new Chrome window was opened with the protocol handler's URL on the command line. For example:

   PS C:\WINDOWS\system32> Get-CimInstance win32process | Where-Object {$.Name -eq "chrome.exe"} | Select-Object CommandLine

   CommandLine

   ---

   "C:\Program Files\Google\Chrome\Application\chrome.exe" --single-argument example://12345/open
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\usernm\AppData\L...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1660,1197437607337992284,2...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --f...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --f...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...

   ADDITIONAL:

   If Firefox or MSIE was set as the default browser, then the browser opens. It typically displays an additional warning, but still allows the protocol handler to be activated. This is consistent with those browsers' behaviour when a non-http link is provided on the command line.

   Ideally, if there's no compelling reason not to, I think Adobe Reader should be telling the OS to handle the protocol handler links instead of the default browser. It might be that this will still fail when Adobe Reader is running in Protected Mode, but we're making a conscious decision to run it without protected mode in some contexts so that we can use these links.

   Thanks.

   Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

   Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

   ENVIRONMENT:

   … more

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6. save all closed tabs

   It would be nice to have a 'save all closed tabs'. Then I can re-open these on the next session. Unfortunately, this option is still not available.
   Google has such extension called OneTab. Something similar on Adobe Reader would be great!
   This has been requested by several others (see in comments https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/31145458-save-all-tabs-with-one-click)

   Once you re-start, you should just be able to re-open the whole bunch of pdf's that you closed before with one click

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7. Fix Issue: Protected Mode prevents 3D PDF rendering hardware acceleration with NVidia graphics

   If using a PC with NVidia graphic cards, hardware acceleration is automatically deactivated if protected mode on startup is active. This slows down 3D PDFs significantly.

   Deactivating Protected Mode on Startup allows for hardware acceleration again.

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8. AcroPDFImpl64.dll crashes when PDF is accessed via ActiveX/Webbrowser Control x64

   Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

   Steps to reproduce:
   1. Create a 64 Bit C# application (32 Bit Works)
   2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

   Expected result: PDF shows up

   Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

   It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

   Please contact me through email info at hickelsoft.de . Thank you very much!

   Best regards,
   Daniel Marschall
   CEO of HickelSOFT

   Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

   Steps to reproduce:
   1. Create a 64 Bit C# application (32 Bit Works)
   2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

   Expected result: PDF shows up

   Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

   It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

   Please contact me through email info at hickelsoft.de .… more

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9. BUG: Adobe Acrobat Reader on Windows Cannot View Signature from iPad/iPhone

   Hi, please investigate why Adobe Acrobat Reader on Windows cannot view signature signed (hand signature) from iPad/iPhone

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10. Availability of document cloud files offline

    When reading a book from the adobe document cloud, it's always a necessity to have an internet connection. But sometimes it could really help if there's an option to make the file available offline, synced to the latest changes. We can always save the file locally, but that would not help to sync the changes like notes/highlights made on the file to other devices.

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11. No notifications from shared PDF recipient

    I share PDFs to clients and they correctly receive the email and click the button link which displays the shared PDF.
    I'm sure that in the past I've received email notifications whenever they have viewed the file. (The status of the PDF then updates in Adobe Acrobat Pro DC desktop app to say 'VIEWED' or 'OPENED'.)
    Recently I've had no notifications and no updates and yet the client HAS received and viewed the PDF. Through much testing, I've worked out that the notifications/updates only trigger if the client is signed in to Adobe (with an Adobe ID) which I find limiting.
    I like the assurance that a PDF HAS been VIEWED (and therefore RECEIVED) as part of my workflow and suggest that the act of clicking the link button in the recipient's email SHOULD trigger a VIEWED notification regardless of whether the person is signed in to Adobe or not. Afterall, the email that I am entering to share the PDF is the same as the one receiving the email. Clicking the link implies that they are giving permission to view the PDF from me.
    WeTransfer triggers a download notification using the same kind of emailed link.

    I share PDFs to clients and they correctly receive the email and click the button link which displays the shared PDF.
    I'm sure that in the past I've received email notifications whenever they have viewed the file. (The status of the PDF then updates in Adobe Acrobat Pro DC desktop app to say 'VIEWED' or 'OPENED'.)
    Recently I've had no notifications and no updates and yet the client HAS received and viewed the PDF. Through much testing, I've worked out that the notifications/updates only trigger if the client is signed in to Adobe (with an Adobe ID) which I find… more

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12. Very specific issue with Adobe Reader on a Mac

    I am a professor of Ancient Greek, and use many documents that use polytonic Greek fonts. For some reason, when I copy-paste from PDFs opened in Adobe Reader on a Mac (no problems on a PC!), one particular character doesn't get copies (ἀ). Many similar characters are just fine (e.g. ἁ, ᾶ, ά, ἂ etc). When I open the same files with other programs/browsers on the Mac, there are no issues. I know this is hyperspecific, but I wanted to bring it to your attention.

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13. Bug: Printer list in overview lists invalid/off by one entries when a printer in Windows was changed (like new name)
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14. end of file reached unexpectedly error on macOS Big Sur 11.4

    It seems that after updating to Big Sur, I cannot save files locally on my desktop from a remote server. When I open the file off the server and then go to save as to my desktop, I get an End of File was reached unexpectedly error. I am running Reader version 21.001.20155. This error does not happen on macOS Catalina 10.15.7 so I am not sure if this is something Adobe or Apple has to fix. I will be filing a separate ticket with Apple on this matter. Thank you

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15. Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP

    Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP. Win10 Pro 20H2

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16. Recently viewed files should not be removed from the list when not accesible

    Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
    I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
    Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
    The file should be kept on the list until user deletes it.

    Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
    I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
    Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
    The file should be kept on the list… more

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17. Adobe Reader DC Portuguese Version Not Responding.

    Windows 10 20H2 updated.
    Adobe Reader Product Version - 21.1.20115.433178
    Adobe Reader File Version - 21.1.20155.39962

    When opening the program immediately it stops work and returns a "Not Responding" message. It occurs after opening the program being impossible to click in any tab or enter in the configuration menu or help tab.

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18. Full Text Index With Catalog: Issue with recent update

    Issue: previously developed .PDX (Full Text Index With Catalog) file no longer functions after most recent update (Version 2021.001.20135).

    When attempting to open a .PDX file created in Adobe Pro on a Windows 10 PC the file does not open. We also attempted to open the PDX file by clicking file>open, however, the file did not open.

    Prior to the update, when opening PDX files a separate search window would open and allow the user to search within the index.

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19. choose paper source from pdf page size doesn't works anymore since last update

    the option not change the paper size anymore on documents where it's ok before the update

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20. Bug in rendering all caps in a simple document

    I attach a simple PDF file allcaps.pdf . The file prints fine. But when rendered on screen, the text in all capitals is not properly rendered. At 400%, it is fine. See 100percent.jpg for the screenshot showing the funky rendering and 400percent.jpg showing that it is fine when zoomed in. The Chrome and Firefox PDF renderers have no issues with this file. This seems to relate to the resolution used in the setting Page Display -> Resolution. If I use system setting (96 pixels/inch) and then set the zoom to 96%, it is fine. If I use a custom setting of 100 pixels/inch and set the zoom to 100%, it is fine. But if there is a slight mismatch (system setting at 96, zoom at 100, you get the funky display)

    Adobe Reader version 2021.001.20135, Windows 10.

    I attach a simple PDF file allcaps.pdf . The file prints fine. But when rendered on screen, the text in all capitals is not properly rendered. At 400%, it is fine. See 100percent.jpg for the screenshot showing the funky rendering and 400percent.jpg showing that it is fine when zoomed in. The Chrome and Firefox PDF renderers have no issues with this file. This seems to relate to the resolution used in the setting Page Display -> Resolution. If I use system setting (96 pixels/inch) and then set the zoom to 96%, it is fine. If I use a custom setting… more

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