1010 results found

1. My Android Reader can invert the display (white text on dark BG). Can the Desktop app do the same, easy on the eyes?

   In mobile Reader App, I can change the display to Night Mode (inverted color, white text on dark BG). Can I do the same in desktop Acrobat DC?
   Please make it so.

   3 votes

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2. An error occurs when printing with the command ( Acrobat Reader DC ver.20.012.20041 ).

   Acrobat Reader DC was updated to ver.20.012.20041 the other day.

   Since then, the following error message appears when printing with the command.

   Adobe Acrobat Reader DC has stopped working
   The program did not work properly due to a problem.

   The program will close and Windows will notify you if there is a solution

   Printing is done just by issuing a message.

   The command I am using is:
   "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" /n /p /h "<PDF file path>"

   The execution environment is as follows.
   OS: Windows 7 Professional sp1 64bit
   Processor: Intel(R) Core(TM) i7-6700 CPU @3.40GHz 3.40GHz
   RAM: 8.00GB

   The following Windows logs are written when an error occurs.

   The faulty module name may be "AcroRd32.exe" or "AGM.dll".

   Faulting application name: AcroRd32.exe, version: 20.12.20041.1044, time stamp: 0x5f23643d.
   Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
   Exception code: 0xc0000005
   Fault offset: 0x00000001
   Faulting process ID: 0x140c
   Start time of the failing application: 0x01d670f162c5aeb7
   Faulting Application Path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
   Faulting module path: unknown

   Report ID: a3b35ad8-dce4-11ea-88ac-484d7ef98554

   • The content of the error is the Japanese translation into English by google translation.

   Acrobat Reader DC was updated to ver.20.012.20041 the other day.

   Since then, the following error message appears when printing with the command.

   Adobe Acrobat Reader DC has stopped working
   The program did not work properly due to a problem.

   The program will close and Windows will notify you if there is a solution

   Printing is done just by issuing a message.

   The command I am using is:
   "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" /n /p /h "<PDF file path>"

   The execution environment is as follows.
   OS: Windows 7 Professional sp1 64bit
   Processor: Intel(R) Core(TM) i7-6700 CPU @3.40GHz 3.40GHz
   RAM: 8.00GB

   The… more

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3. Issue with PDF and Adobe Reader

   When cancelling the print preview section, Adobe Reader crashes. I have the latest version of Adobe Acrobat Reader DC, 2020.012.20041.

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4. Bug in window resize if view has been rotated

   Acrobat reader DC. Windows 7 x64 desktop.
   Load a PDF (in my case some A1 building plans) into reader.
   Rotate view 90 degrees.
   Now re-size the reader application window by grabbing left or right edge.
   You will see the bug - can't really miss it. Document suddenly reverts 90 degress and stretches then rotates back when you let go.
   Not fatal, just unsightly.

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5. Cannot enter non-English input in form (Fill and Sign)

   Using the latest version of Adobe Reader DC, it seems to be impossible to enter non-English text (in my case, Hebrew) when filling a form. This feature used to work on previous versions of Reader DC (although with RTL issues for hebrew). Copying and pasting does not help either.

   Steps to reproduce: Open a form. Start typing in Hebrew.
   Expected result: Hebrew text appears.
   Observed result: No text appears, cursor does not advance.

   Environment: Adobe Acrobat Reader DC 2020.012.20048 on Windows 10 Pro 64-bit, English and Hebrew keyboards available.

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6. Cannot enter non-English input in form (Fill and Sign)

   Using the latest version of Adobe Reader DC, it seems to be impossible to enter non-English text (in my case, Hebrew) when filling a form. This feature used to work on previous versions of Reader DC (although with RTL issues for hebrew). Copying and pasting does not help either.

   Steps to reproduce: Open a form. Start typing in Hebrew.
   Expected result: Hebrew text appears.
   Observed result: No text appears, cursor does not advance.

   Environment: Adobe Acrobat Reader DC 2020.012.20048 on Windows 10 Pro 64-bit, English and Hebrew keyboards available.

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7. Adobe Reader DC prints only top part of text lines. The problem started a few days ago. Clean up of Adobe and re-installation didn't fix the

   Adobe Reader DC prints only top part of text lines. View shows complete lines. The problem started a few days ago. Clean up of Adobe and re-installation didn't fix the issue. Drivers are up to date. Manipulation with setup (smooth lines etc) didn't help.

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8. THE NEW ADOBE ACROBAT DOESN'T WORK FOR ME. THE WINDOWS 8 VITAGE OF ACROBAT WORKED GREAT, I COULD SCAN SEVERAL PAGES AND EMAIL THEM WITH ONE

   THE OLDER VERSIONS, I COULD SCAN SEVERAL PAGES AND CLICK ON THE MAIL ICONE AND SEND THEM. NOW I HAVE TO DO A SAVE AS, THEN OPEN UP EMAIL AND SEND. I USED TO BE ABLE TO TYPE TEXT ON A PDF, NOT NOW. WINDOWS 8 WORKED GREAT NOW I HAVE ALL KINDS OF PROBLEMS AND MY COMPUTER RUNS MUCH SLOWER AND IT IS ONLY A YEAR OLD.

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9. Move Adobe Reader to App store model

   In todays world, many browsers now have built-in PDF viewers to help deal with end of browser plugins and the rise of HTML 5 and mobile apps. Can you please consider eliminating browser plugin for Adobe Reader DC and make Adobe Reader a Mac and Windows App store app as quickly as possible to modernize pdf experience and introduce adobe Scan app which uploads scanned document from iPhone directly to mac or windows PC as well.

   As many websites are going HTML 5 and browser plugin support is being reduced, we need to see adobe acrobat reader app converted from browser plugin which is obsolete to a app store model on desktops and laptops. I also want to see adobe Acrobat subscription services made available into Windows and Mac App store instead of traditional app installation methods.

   I also would like to see Adobe Flash Player and Adobe Air be completely discontinued immediately as flash player and Adobe Air is completely obsolete.

   In todays world, many browsers now have built-in PDF viewers to help deal with end of browser plugins and the rise of HTML 5 and mobile apps. Can you please consider eliminating browser plugin for Adobe Reader DC and make Adobe Reader a Mac and Windows App store app as quickly as possible to modernize pdf experience and introduce adobe Scan app which uploads scanned document from iPhone directly to mac or windows PC as well.

   As many websites are going HTML 5 and browser plugin support is being reduced, we need to see adobe acrobat reader app converted from… more

   4 votes

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10. Single Purchase Option for Occasional Users

    I would like to turn a certain PDF into a .jpg and I do not anticipate a need to do this again in the near future. Seems a little out of touch to expect anyone to pay $15.00 for a month and “potentially” hundreds of dollars to use a service only once or twice in a year.
    On your most economical plan, Adobe receives about half of a dollar per day and allows an unlimited number of document conversions , as well as other services.

    Adobe should offer an alternative payment schedule of $1.00 per document,
    up to, $3.00 for a 24 hour day of unlimited use.

    This would be much more inviting to the casual customer and there is a high likelihood of more than 1,000 people per day wanting to use a pay-per-use service rather than long term commitments.

    I would like to turn a certain PDF into a .jpg and I do not anticipate a need to do this again in the near future. Seems a little out of touch to expect anyone to pay $15.00 for a month and “potentially” hundreds of dollars to use a service only once or twice in a year.
    On your most economical plan, Adobe receives about half of a dollar per day and allows an unlimited number of document conversions , as well as other services.

    Adobe should offer an alternative payment schedule of $1.00 per document,
    up to, $3.00 for… more

    6 votes

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11. share

    Option to disable "Share" and "Sign in" buttons.

    "Share" is an obvious distraction when trying to read PDFs, since it's a bright blue call-to-action.

    3 votes

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12. Enable access to files in long folder paths (longer than 255 characters)

    AR is unable to open files where the file and folder path exceeds 255 characters. To accommodate this we have had to replace it with a competitor's software.

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13. FIX Problem security with Adobe Reader WIN10

    No reaction when trying to open a .pdf file from a network share available under DFS with a previously running .pdf document locally.
    The problem with .pdf files not working properly in correlation with DFS is the Adobe Reader application bug.Bug exist from begin od 2018.Adobe products cannot cope with distributed file systems.The observed bug occurs in WIN SRV 2016 and 2019 systems, and unless it is explicitly stated anywhere that the reason is the change in the SMB authentication method, this is indicated by (logically) the AR logs.this is a link to a thread on this topic https://community.adobe.com/t5/acrobat-reader/can-only-open-1-pdf-at-a-time-from-dfs-server/m-p/10889532?page=3#M62593 The bug only occurs in Adobe applications, previous signals about Edge / other browsers have not been confirmed in tests. .Pdf documents in other applications work correctly at the moment.The workaround is to disable protected mode in Adobe Reader but our security department does not recommend such a solution

    No reaction when trying to open a .pdf file from a network share available under DFS with a previously running .pdf document locally.
    The problem with .pdf files not working properly in correlation with DFS is the Adobe Reader application bug.Bug exist from begin od 2018.Adobe products cannot cope with distributed file systems.The observed bug occurs in WIN SRV 2016 and 2019 systems, and unless it is explicitly stated anywhere that the reason is the change in the SMB authentication method, this is indicated by (logically) the AR logs.this is a link to a thread on this topic https://community.adobe.com/t5/acrobat-reader/can-only-open-1-pdf-at-a-time-from-dfs-server/m-p/10889532?page=3#M62593 The… more

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14. One button is too bad.

    Dear sir/madam,

    I use a lot of PDF files for my job. However, the version I use is 2015.020.20039. Because in recent releases, the buttons "Fit to window width and enable scrolling", "Fit one full page to window" and "View file in read mode" have been turned into one button. I have to open this button on every time. This is an extremely difficult use. Please give us the option of these buttons as single buttons as before. Thank you so much.

    Murat Akpinar

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15. this.media and this.pageWindowRect undefined intermittently

    I am using the Adobe Reader Javascript API and trying to access the this.pageWindowRect variable. I've found from various forum posts that this has to be 'enabled' by accessing this.media first.

    This works most of the time, but intermittently on certain computers, I find that both this.media and this.pageWindowRect are undefined.

    It is difficult to reproduce this exactly: sometimes it seems to work fine, and sometimes they seem to stay undefined. I've tried delaying my code - in case things are taking a while to load - and running the code from a document-level script, a button, and the console. It all seems to work intermittently.

    The attached file has a timer running in the document-level JS, which prints out the value of these variables every few seconds for a couple of minutes (in case the initialisation is delayed). On most computers this seems to work fine, but on some computers both variables return 'undefined' for the entire period the code is running.

    Any support or advice would be much appreciated.

    I am using the Adobe Reader Javascript API and trying to access the this.pageWindowRect variable. I've found from various forum posts that this has to be 'enabled' by accessing this.media first.

    This works most of the time, but intermittently on certain computers, I find that both this.media and this.pageWindowRect are undefined.

    It is difficult to reproduce this exactly: sometimes it seems to work fine, and sometimes they seem to stay undefined. I've tried delaying my code - in case things are taking a while to load - and running the code from a document-level script, a button, and the console.… more

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16. Crash when save as.

    Consistent crashes on Adobe Reader DC on Windows 10, with the newest version installed. No crash report ever generated, instant process stop. Can be replicated when attempting to sign in or save as. Open recent document shows saved file and location within adobe, cannot be located when selected to open or found within computer files.

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry to hear about the issue you are facing.
    1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?

    2) Could you confirm me the current version of Acrobat Reader DC that you have ?

    3) Could you please do Help → Repair Installation and see if it fixes the issue ?

    4) Could you please share a Screen Recording video of the issue that you face at ajain@adobe.com ?

    Thanks
    Ayush Jain

17. Allow the Menu bar (F9) and toolbars (F8) to be hidden permanently

    SUGGESTION
    With the current version (2020.006.20034), these can be hidden but for the current session only. Put an option in settings to hide these interface elements globally.

    WHY THE FEATURE IS NEEDED
    To maximize vertical screen real-estate; as most of the devices these days are shipping with widescreen displays.

    7 votes

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18. Make Acrobat Reader to reopen all documents previously opened before

    Because I have to work many times on a multitude of opened pdf files that I need to keep open for days in a row, I think a feature to restore previous session of opened documents (just like Firefox or Google Chrome) would be really helpful!

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for you conerns.

    We already have it implemented in Reader.
    Do “File” → “Reopen PDFs from last session.” And that should restore all the pdfs that were present in you last session at the time of Quiting the application.

    Hope this helps.

    Thanks
    Ayush Jain

19. Have the feature to change the navigation pane from the left side to the right side of the screen.

    The idea is to be able to change the position of the navigation pane from
    the left side to the the right side of the screen.

    This would be useful when making presentations and using the thumbnail view to advance pages forward instead of scrolling which can sometimes be difficult to control.

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20. Issue with Adobe reader in Originate loans (DLO- Fiserv)

    Originate loans (OL) is a .Net based Digital loan origination solution suite
    The software uses active PDF documents for form generation on loan applications
    The editable PDF documents containing mapped PDF fields are uploaded into the software and these documents (forms) are populated with loan application data from the software.
    The filled forms are stored in DB in encoded varbinary format.
    The application UI presents links to each document on a loan app.
    On clicking this link, the document is opened in a PDF viewer. (varbinary stream is decoded and response is flushed by the app to IE PDF viewer)
    A major OL client is currently facing issues with rendering of these documents in the PDF viewer in IE.
    When multiple documents are opened on client machine, or attempted to edit, it is observed that the document window stalls and freezes.
    The document window and app are then required to close from the task manager.
    In this scenario, the CPU usage of client machine is observed to peak.
    The application DB call to fetch the document and the code for pushing out the stream in PDF viewer does not show any discrepancies.
    This functionality works without an issue on development machines and servers. The issue is inherent to client machines.
    There are no console errors or event logs observed for this document freeze.
    During troubleshooting, it was found that unchecking the ‘enable protected mode on startup’ setting from Security(enhanced) for adobe reader improves this behavior.

    We are looking forward to

    Adobe support to identify the root cause of this issue.
    Fix for the issue.
    Understand the impact and implication of enabling/disabling the security setting.

    P.S. OL is a Fiserv Product. Fiserv is a licences consumer of Adobe product.

    FISERV SOLUTIONS LLC
    United States
    Company ID : 1452654

    any direction towards the same would be greatly appreciated

    Originate loans (OL) is a .Net based Digital loan origination solution suite
    The software uses active PDF documents for form generation on loan applications
    The editable PDF documents containing mapped PDF fields are uploaded into the software and these documents (forms) are populated with loan application data from the software.
    The filled forms are stored in DB in encoded varbinary format.
    The application UI presents links to each document on a loan app.
    On clicking this link, the document is opened in a PDF viewer. (varbinary stream is decoded and response is flushed by the app to IE PDF viewer)… more

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