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Acrobat Reader for Windows and Mac

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  4. Expected result
  5. Observed result

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Acrobat Reader for Windows and Mac

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1313 results found

  1. Unable to get new comments in Adobe Reader for review via SharePoint site

    We do reviews via shared commenting on our SharePoint site. Reviewers using Adobe Acrobat Reader DC 2021.005.20060 on Windows 10 are experiencing the following error when they click Check for new comments:
    First a SharePoint dialog appears that never appeared before. If this dialog is closed the message " Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access." appears.

    Expected Results: Any new comments should appear, or a message "no new comments" should display.

    This issue is also noted here (seems to impact other Acrobat versions too): https://community.adobe.com/t5/acrobat-discussions/could-not-get-new-comments-login-credentials-are-expired-or-invalid-please-re-enter-your-sign-in-f/m-p/12370427

    1 vote

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  2. Bug: radio button and checkbox styles set in InDesign not working in Acrobat

    Since a recent Adobe Acrobat DC update, button styles set in InDesign are no longer working. They still work when the pdf is opened in a browser.

    Steps to reproduce the issue: Create a radio button or checkbox in InDesign. Customise the style appearance for the on/off settings (colour, shape, text, removing default checks and dots, etc.). Export to Interactive pdf. Open in Acrobat. Button off styles have now reverted to default style settings. When you click on a button, it briefly shows the correct on style, but once you click off it reverts to the default style again.

    Environment:…

    2 votes

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  3. BUG - PASSWORD PROTECTED FILE CAN BE UNPROTECTED EASILY

    For a new bug:
    Brief title- BUG - PASSWORD PROTECTED FILE CAN BE UNPROTECTED EASILY

    Steps to reproduce the issue 1)Open protected file with password, Print the file through PRINT to PDF option & save and THIS file is unprotecte!!

    Environment - WINDOWS 10 --
    Expected result ---File should ask for password
    Observed result--File DOES NOT ask for password...

    2 votes

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  4. Bug: FlatDecode does not work for all PNG images in Acrobat Reader

    Using Adobe Acrobat Reader PDF DC (21.001.20138) on Windows 10 to open the attached PDFs crashes. We create PDFs ourselves with several hundreds of images and embedding them using FlatDecode to reduce the size of the PDFs however very few images seem not to work in Adobe Acrobat PDF viewer ONLY. Opening the PDFs in Google Chrome as an example works.

    7 votes

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  5. Save project session

    Is there a way to save multiple open documents to as a book mark? I often open multiple documents which are located in various places. It would be great to be able to save a session/project so that I can return to all those documents when I continue working on that project!

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  6. Document Cloud Files Access on Computer Directory

    Almost all other file cloud sharing and editing programs including OneDrive are able to create a cloud files access folder on the directory of the computer itself. They have had it for a while now and it is time that Adobe include have the same feature for Document Cloud. This can can clearly be achieved and should be included in an update considering the price paid to use this service. Thank you.

    16 votes

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    7 comments  ·  User Interface  ·  Admin →
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  7. Allow users to deselect the McAfee offering

    I was not given an option to unselect the McAfee security offering at install. I only wanted Reader and nothing else but it installed all so I had to go through the uninstall process for the McAfee portion.

    5 votes

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    1 comment  ·  Installation  ·  Admin →
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  8. Remove 'Content Preparation Progress' dialog

    Please remove the 'Content Preparation Progress' dialog. It is very annoying and provides no value what so ever.

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  9. BUG: http should read HTTPS 2021-07-26

    This is not an idea. It is a bug.
    BUG: http should read HTTPS 2021-07-26

    Dear Adobe Acrobat DC Installation Team,
    Your product installs with http as the WEB LINK in the Registry. It should be https. The industry has moved on to secure web sites, as have you. However, your installation still references the old http.

    Please pass this message to your product installation team.
    Kindly update your Windows Installation to properly reference https as the WEB LINK
    Thx, Raphael

    1 vote

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  10. Unable to sign out until you agree to a free trial

    I signed in using the wrong email account. When I tried to sign out so that I could sign in with the correct account, the service would not allow me to sign out until I had agreed to sign up for a seven day trial on the initial account. It seems like a very bad design to not let users sign out until they agree to a trial

    1 vote

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  11. MIP

    Microsoft Information Protection (MIP) is a Microsoft rights management solution. Users of Azure Information Protection and other Microsoft Information Protection solutions can use Acrobat or Acrobat Reader to read labeled and protected content. Plug-in

    want to view under each PDF's taps to view all MIP classification for easy usage.
    similarly as Microsoft Office word Document
    the MIP classification shows under the Ribbon.

    2 votes

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  12. Bug: Adobe Reader DC 2021 x64 crashes with DDE command "DocGoToNameDest"

    When the DDE command "DocGoToNameDest" is called in Reader DC 2021 x64 (Win10 Pro 21H1 x64) by a x86 program, the Reader crashes. The same call in the x86 and earlier Reader versions works without any problems.
    The DDE command "DocOpen" works in the x64 version without any problems, that is, the handle to conversation is correct.
    In addition, the x64 Reader is only entered in the registry under "Computer \ HKEYCURRENTUSER \ SOFTWARE \ Adobe \ Adobe Acrobat" and not in "... \ Acrobat Reader" and requires "acroviewA21" instead of "acroviewR21" as the service name.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of this bug.

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

  13. Invisible space in the text

    1. Open the attached document, which is a dishwasher manual, in Acrobat reader, and search for the word "floor". It will not be found. However, it's present in the document on page 6 in the bottom of the left column.

    2. In Reader, go to the page 6 and copy to clipboard the line beginning with "When the GREEN LIGHT"'; then open Notepad and paste. You will see the space in the middle of the word "floor".

    So it looks like the text has a space in the middle, although the word appears in Reader without the space. This makes more difficult…

    2 votes

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  14. Keep the Comment tool bar permanently open

    Keep the Comment tool bar permanently open on starting up adobe.

    5 votes

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    1 comment  ·  User Interface  ·  Admin →
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  15. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.…

    2 votes

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  16. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.…

    2 votes

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  17. Acrobat not displaying text, however it can be found by search

    Acrobat reader displays text on the first page of a generated document, however, every other page does not display the text.

    The text can be found by searching through the document.

    1 vote

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  18. Bug report - Abobe Reader not working

    Abobe Reader not working attaching a screenshot below. I'm using macOS big Sur 11.5. There's a white window it shows up on top of a Abode reader.

    1 vote

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  19. updates to pdf file not displaying and then pages display as blank

    Adobe Reader has a bug when it comes to pdf files that get updated. I create pdf slides using latex+beamer. After recompiling to make a new pdf, sometimes adobe reader does not like displaying the updates. I close the tab for that file and reopen the file only to see that the old version without the updates. Sometimes the file also then displays some pages as entirely blank from the point where the changes were made onward (or so I am guessing). Quitting Adobe Reader DC, reopening Adobe Reader DC and then reopening the file works to then show the…

    1 vote

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  20. BUG:MIP Plugin Language Problem

    Hi,

    We have installed the latest Adobe Reader(2021.005.20048) and the MIP plugin(AIPPlugin2100520048RdrDC.msi). Now we can view the banner, but a label name is not correctly displayed in the banner. There is a problem with turkish character in the label name as seen in the attached screenshot.

    A label below should be “İç Kullanıma Özel\Kişisel Veri”. This seems a bug of MIP plug-in when it retrieves and displays label names in Turkish.

    Can you recommend us any solution to fix this problem?

    Thanks for your help.

    1 vote

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