1458 results found

1. Acrobat Reader no longer closes after executing print command

   This bug has been reported before. It was claimed that it was fixed in version 22.2.20191 (see this discussion: https://community.adobe.com/t5/acrobat-reader-discussions/adobe-stays-open-after-quick-print/td-p/13068306), but we can still reproduce it in current version 23.8.20533.

   The problem is that when a print command is issued to Acrobat, the application opens, prints, but does not close again when printing is finished.

   We have a customer needing to print batches containing hundreds of documents. Because Acrobat misbehaves, a batch will get stuck whenever a PDF is encountered. The only work-around we found in Acrobat is to manually close the application after each print job. Of course it is highly unpleasant for the user to click so many times in a process that is supposed to proceed without user intervention.

   This bug has been reported before. It was claimed that it was fixed in version 22.2.20191 (see this discussion: https://community.adobe.com/t5/acrobat-reader-discussions/adobe-stays-open-after-quick-print/td-p/13068306), but we can still reproduce it in current version 23.8.20533.

   The problem is that when a print command is issued to Acrobat, the application opens, prints, but does not close again when printing is finished.

   We have a customer needing to print batches containing hundreds of documents. Because Acrobat misbehaves, a batch will get stuck whenever a PDF is encountered. The only work-around we found in Acrobat is to manually close the application after each print job. Of course… more

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2. Feature to permanently hide or remove it from the Home view: the All Tool pane of Acrobat.

   Please make add the functionality to hide or remove the All Tool menu from the Home view permanently upon launch of the application.

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3. Support for tagged PDF (PDF/UA) via system Level Accessibility APIs (e.g. VoiceOver)

   The PDF/UA ("tagged PDF") standard was established in 2012 to add accessibility features to the PDF format using a system of tags.

   The tags add semantic information to a document, "marking up" such elements as headings, lists, figures, tables and other common document idioms.

   PDF/UA also offers a 'read order' feature, which allows content to be presented in a non-visual way which corresponds to the intended sequence.

   These features may be created and edited using Acrobat Pro, which is good. although Acrobat Pro is currently unable to generate or accurately assess a fully compliant PDF/UA file without additional 3rd party software.
   (The criteria for well-formed PDF/UA is documented by the Matterhorn Protocol. A URL to this spec may be found below. Acrobat's accessibility check does not follow this spec 100%).

   The tagging and read-order features should permit 'semantic browsing' of PDF files, so that a visually impaired or dyslexic user can use a screen reader, braille device or other assistive technology to navigate a document.

   Using Acrobat's "Read Aloud", a user is obliged to read every single word of every single page just to find content. They are offered no distinction between headings and body text, lists, list items, tables, figures or images even if those tags have been carefully set up by the document author.

   With support for browsing via tags, a user would be able to skim quickly to the content they need, just as they already do with well-formed HTML pages in a modern browser.

   Unfortunately, Acrobat Reader's accessibility features have not followed up with PDF/UA. There is currently no way to browse a tagged PDF using the tags, and there is very poor or non-existent support for assistive technology such as Apple's VoiceOver, Microsoft's Narrator, or third party ATs such as JAWS or NVDA.

   Perhaps worst of all, there are no other PDF viewers on Apple's platform which communicate the PDF/UA tags to Apple's Accessibility API.

   When a 'tagged PDF' is viewed in a browser, it does not generate an 'accessibility tree' - the data structure which communicates the semantic structure and content to the host accessibility API. Some of these in-browser PDF viewers come from 3rd parties, but at least one of them is offered by Adobe.

   This means that even a well-formed PDF/UA is neither truly portable, nor truly accessible, making it wholly unsuitable for conformance with accessibility legislation such as Section 508.

   Furthermore this could have legal consequences for Adobe's customers, who may be led to believe (by Adobe's own marketing materials and accessibility documentation) that "PDF tagging" is a legally viable way to conform to the accessibility guidelines mandated in various jurisdictions, especially including North America and the EU.

   Will it take a lawsuit before Adobe acts on this shortcoming? It could be a painful, expensive and time-consuming way to address the problem.

   My feature request is this: Adobe Acrobat should communicate the accessibility tags and read order in PDF/UA files to the appropriate accessibility APIs of any host system it runs on.

   Until this happens, the accessibility of PDF as a whole may be described as "limited" at best. The "Read Aloud" feature offers a bare minimum of screen reader features - but is a very blunt tool, which offers a very inferior experience to users with visual impairments, dyslexia or similar disabilities.

   2020 saw record numbers of accessibility lawsuits in the wake of recent legislation. Adobe should consider the legal risk of the current situation very carefully (especially the legal risk to Adobe's own customers), and perhaps revise its Acrobat marketing and documentation to clarify the shortcomings.

   A "reference quality" PDF/UA file may be found at https://www.pdfa.org/wp-content/uploads/2021/04/Matterhorn-Protocol-1-1.pdf ... which happens to be the documentation of the PDF/UA spec itself.

   The PDF/UA ("tagged PDF") standard was established in 2012 to add accessibility features to the PDF format using a system of tags.

   The tags add semantic information to a document, "marking up" such elements as headings, lists, figures, tables and other common document idioms.

   PDF/UA also offers a 'read order' feature, which allows content to be presented in a non-visual way which corresponds to the intended sequence.

   These features may be created and edited using Acrobat Pro, which is good. although Acrobat Pro is currently unable to generate or accurately assess a fully compliant PDF/UA file without additional 3rd party… more

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4. Document Cloud Files Access on Computer Directory

   Almost all other file cloud sharing and editing programs including OneDrive are able to create a cloud files access folder on the directory of the computer itself. They have had it for a while now and it is time that Adobe include have the same feature for Document Cloud. This can can clearly be achieved and should be included in an update considering the price paid to use this service. Thank you.

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5. Allow syncing of cloud drive to machine

   Allow the ability to sync Adobe Document Cloud to your machine, similar to Creative Cloud.

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6. v3 third-party update catalogs for MS Software Center

   Please create a v3 third-party update file for SCCM, so we are able to automatically download en deploy Adobe software updates to endpoints.

   More information about this new feature of SCCM 1910 see:
   https://docs.microsoft.com/en-us/configmgr/sum/deploy-use/third-party-software-updates#bkmk_1910

   13 votes

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7. Bug? Problem with Color Management (wide gamut monitor)

   When viewing PDF documents containing images on my wide gamut monitor using Acrobat Read DC (Windows 10), images have oversaturated colors.
   The same PDFs looks OK when opened in Photoshop or previewed in Bridge.

   See also this thread:
   - https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/10982293

   I have done some systematic testing. There seems to be a color management problem/error in the (urrent Windows version of Acrobat Reader DC:

   Procedure

   I have made two test images:

   • image-AdobeRGB.jpg: - a JPEG image file with an Adobe RGB (1998) embedded color profile
   • image-sRGB.jpg: - a JPEG image file with a sRGB IEC61966-2.1 embedded color profile

   For each image I have generated a PDF document using both Bridge and Photoshop. This results in 4 PDF files:

   • image-AdobeRGB-BRIDGE.pdf: - image-AdobeRGB.jpg has been used in the Output module of Bridge
   • image-AdobeRGB-PHOTOSHOP.pdf: - image-AdobeRGB.jpg has been used in Photoshop ("Save As": Photoshop PDF)
   • image-sRGB-BRIDGE.pdf: - image-sRGB.jpg has been used in the Output module of Bridge
   • image-sRGB-PHOTOSHOP.pdf: - image-sRGB.jpg has been used in Photoshop ("Save As": Photoshop PDF)

   Each of the 4 PDFs has been opened in three applications:

   • Bridge (10.0.3.138 x64)
   • Photoshop (21.1.1 20200312.r.121 2020/03/12: c839971b587 x64)
   • Adobe Acrobat Read DC (20.006.20042)

   The process is shown in the attached two diagrams (as JPEG image files):

   • diagram-AdobeRGB http://jjohanson-test.com/acrobat-readerdc/diagram-AdobeRGB.pdf
   • diagram-sRGB http://jjohanson-test.com/acrobat-readerdc/diagram-sRGB.pdf

   FINDINGS

   This has produced 12 sets of findings (4 PDFs times 3 apps).
   A summary:

   1) Previews in Bridge and Photoshops looks OK for all 4 PDFs.
   2) With two exceptions (see diagrams and *) Bridge and Photoshop indicates that the correct color profile is present.
   3) For all 4 PDFs Acrobat Read DC shows identical and wrong (oversaturated) colors.

   *) Bridge shows "Untagged" for the PDFs generated by Bridge. However, according to this:
   - https://community.adobe.com/t5/acrobat-reader/does-acrobat-reader-support-color-management-systems/m-p/11006133?page=1#M64420
   at least the the image in the Adobe RGB (1998) version of the PDF seems to have the correct profile.

   Speculation

   Since Acrobat Reader DC (ARDC) shows identical previews for all four PDFs (regardless of the image color profile used that also seems to be present in the PDF files), it seems reasonable to assume that ARDC takes the input profile into account (the profile(s) embedded in the PDFs). However, it seems that the output profile (in this case the profile generated while calibrating my Eizo wide gamut monitor) is not taken into account. This behavior mimics the behavior of some native Windows applications like the Edge browser and the Photos app (images with different embedded profiles are rendered identically, but with oversaturated colors on my monitor). It is interesting to note that both the Adobe RGB (1998) files and the sRGB IEC61966-2.1 files preview identically (to my eye) in both Acrobat Reader DC, the Edge browser (non-chromium) and the Windows Photos app. When using "standard" gamut monitors it will often be difficult to see that the colors actually are not correct.

   Test files for download

   All files can be downloaded here:

   • http://jjohanson-test.com/acrobat-readerdc/image-AdobeRGB.jpg
   • http://jjohanson-test.com/acrobat-readerdc/image-AdobeRGB-BRIDGE.pdf

   • http://jjohanson-test.com/acrobat-readerdc/image-AdobeRGB-PHOTOSHOP.pdf

   • http://jjohanson-test.com/acrobat-readerdc/image-sRGB.jpg

   • http://jjohanson-test.com/acrobat-readerdc/image-sRGB-BRIDGE.pdf

   • http://jjohanson-test.com/acrobat-readerdc/image-sRGB-PHOTOSHOP.pdf

   • http://jjohanson-test.com/acrobat-readerdc/diagram-AdobeRGB.pdf

   • http://jjohanson-test.com/acrobat-readerdc/diagram-sRGB.pdf

   My system details:
   - Adobe Acrobat Reader DC - 2020, Version 20.006.20042
   - Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587 x64
   - Bridge Version: Adobe Bridge 2020: 10.0.3.138 x64
   - Adobe Camera Raw Version: 12.2.0.386
   - Monitor: Eizo CG2730 (calibrated regularly with Xrite i1 Display)
   - Windows 10 Pro x64 version: 1909 - Os build 18363.752
   - Graphics driver: Driver version: 442.19 (GeForce GTX 1060 3GB)

   When viewing PDF documents containing images on my wide gamut monitor using Acrobat Read DC (Windows 10), images have oversaturated colors.
   The same PDFs looks OK when opened in Photoshop or previewed in Bridge.

   See also this thread:
   - https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/10982293

   I have done some systematic testing. There seems to be a color management problem/error in the (urrent Windows version of Acrobat Reader DC:

   Procedure

   I have made two test images:

   • image-AdobeRGB.jpg: - a JPEG image file with an Adobe RGB (1998) embedded color profile
   • image-sRGB.jpg: - a JPEG image file with a sRGB IEC61966-2.1 embedded color profile

   For each image… more

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8. Bad design: Stop forcing mouse pointer in Acrobat Reader

   Acrobat Reader DC changes the mouse pointer into its own scheme. Not talking about the specific tools, just the standard mouse when hovering over the Acrobat window.
   I don't have the best vision, so I have my Windows mouse pointer set to be very visible, or I will lose track of it on the screen. But when using Acrobat, I lose track of the pointer, because Acrobat INSISTS that I don't get to use my custom pointer, but rather use the virtually invisible Acrobat default.
   Why would Acrobat need to change the pointer? I get it for specific tools, like drag or magnify or whatever, but just for regular use? NO reason, other than to annoy users as much as possible

   Acrobat Reader DC changes the mouse pointer into its own scheme. Not talking about the specific tools, just the standard mouse when hovering over the Acrobat window.
   I don't have the best vision, so I have my Windows mouse pointer set to be very visible, or I will lose track of it on the screen. But when using Acrobat, I lose track of the pointer, because Acrobat INSISTS that I don't get to use my custom pointer, but rather use the virtually invisible Acrobat default.
   Why would Acrobat need to change the pointer? I get it for specific tools, like… more

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9. Bug - PMI cross-highlighting not working for 3D PDFs using 64 bit Adobe Reader DC

   Cross-highlighting of PMI is not working in the 64 bit version of Adobe Reader DC. This is the functionality that will highlight a surface(s) that the PMI is related to when selecting the PMI. A 3D PDF opened in the most current version of 32 bit Adobe Reader DC is working correctly, the same 3D PDF opened in the latest 64 bit version of Adobe Reader DC will not work.

   It's my understand that Adobe added this functionality around 2013, in Adobe Reader 11, I believe. It seems that 64 bit Adobe Reader DC has reverted back to pre Adobe Reader 11 functionality in this area.

   Cross-highlighting of PMI is not working in the 64 bit version of Adobe Reader DC. This is the functionality that will highlight a surface(s) that the PMI is related to when selecting the PMI. A 3D PDF opened in the most current version of 32 bit Adobe Reader DC is working correctly, the same 3D PDF opened in the latest 64 bit version of Adobe Reader DC will not work.

   It's my understand that Adobe added this functionality around 2013, in Adobe Reader 11, I believe. It seems that 64 bit Adobe Reader DC has reverted back to pre Adobe… more

   12 votes

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10. Windows 10 preview pane and # pound signs/hash tags

    Since the March 7th update, the Windows 10 File Explorer preview pane will display a directory listing instead of a preview of a pdf if a # (hash tag/pound sign) is in the directory name or the file name. Not all special characters have been tested.

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11. Cursor Default

    Please allow the option for Windows default cursor. It is impossible to find the cursor set that is default in a document. That little Cross cursor gets lost so easily and I have to move mouse from one end to the other until something reacts and lets me know where it is then try to guess its location as I move towards my click.

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12. Pin the "digitally sign" button or "certificates" toolbar to the tools menu on the right hand side

    Could you please allow users to pin one or both of the above options to the tool menu, or the top ribbon, to allow one-touch use of this feature. It's such a commonly used feature to be buried under 2+ clicks.

    12 votes

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13. Reader DC embedded in IE (Win10) cannot launch print dialog. (2004 issue)

    For all of the machines in my Win 10 2004 test group, the Reader plugin for IE (AcroPDF64.dll) has lost the ability to start the print dialog, either from the handy button in the border UI, the drop down menu, or Ctrl+P. In all cases nothing happens. There are a variety of versions on the affected machines but most of them are quite current (20.9.20063 and ...65). The problem is restricted to IE (11 I have no other versions to check) and the new windows 10 2004 feature build.
    If you're interested in any other data I can provide on the issue feel free to let me know.

    For all of the machines in my Win 10 2004 test group, the Reader plugin for IE (AcroPDF64.dll) has lost the ability to start the print dialog, either from the handy button in the border UI, the drop down menu, or Ctrl+P. In all cases nothing happens. There are a variety of versions on the affected machines but most of them are quite current (20.9.20063 and ...65). The problem is restricted to IE (11 I have no other versions to check) and the new windows 10 2004 feature build.
    If you're interested in any other data I can provide on… more

    12 votes

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14. Fix read mode to NOT go to full screen mode to have only the document content visible in a window. You should have separate full screen mode

    I need to read a PDF while using others apps at the SAME TIME; Reading the documentation of the other program from a PDF file.

    I don't need toolbars. I dont' need status bars. I don't need menu bars.

    I can press ctrl-f If I want to search for something, I can press ctrl-p if I want to print the document. I don't need a buttons or search bars for those to be constantly visible.

    If I need to use ANY other functionality, I can right-click and all that functionality could be put into that right-click menu.

    I ONLY WANT TO SEE THE CONTENT OF THE PDF!

    So, you already have a "read mode". But you have failed it miserably; This read mode makes the acrobat reader go full screen, which is totally unusable; I need to be able to multitask, I need to see the documentation which is inside the PDF and to be able to use my other programs AT THE SAME TIME.

    This is probably one of the most common use cases for PDF viewer and you fail it miserably. Full screen "read mode" hides my other program. and on windowed mode acrobat reader wastes one third of my window space for unnecessary UI bloat.

    I need to read a PDF while using others apps at the SAME TIME; Reading the documentation of the other program from a PDF file.

    I don't need toolbars. I dont' need status bars. I don't need menu bars.

    I can press ctrl-f If I want to search for something, I can press ctrl-p if I want to print the document. I don't need a buttons or search bars for those to be constantly visible.

    If I need to use ANY other functionality, I can right-click and all that functionality could be put into that right-click menu.

    I ONLY WANT… more

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15. I miss an option to reload/refresh PDF document

    I have problem when PDF document is stored at network drive and my notebook has temporary problem with WiFi. Or when notebook is suspended and later resumed, network drive is not accessible for some time (I have to reconnect it manually). In such cases I see many blank pages in PDF file that was opened in the past (new pages are not read from the file). I have to close document and open it again. That is not nice and I believe that "refresh/reload" function will fix this problem. It is possible to find similar requests in the forums on Internet.

    Other use is for users who create their own PDF files, like printing to PDF file, so PDF file is changing on their drive.

    I have problem when PDF document is stored at network drive and my notebook has temporary problem with WiFi. Or when notebook is suspended and later resumed, network drive is not accessible for some time (I have to reconnect it manually). In such cases I see many blank pages in PDF file that was opened in the past (new pages are not read from the file). I have to close document and open it again. That is not nice and I believe that "refresh/reload" function will fix this problem. It is possible to find similar requests in the forums on… more

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16. All Tools - Can't be set to stay closed

    All Tools automatically opens when a pdf is opened. Meaning to read it in full view you have to close it every time. This is extremely annoying and makes me not want to use pdfs as much. There should be a setting to have it closed by default. And the "Remember current state of Tools Pane" has no effect, seems to be a bug.

    11 votes

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17. Save all open tabs.

    If you have multiple pdf open in tabs, one button to save them all into a single folder

    10 votes

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18. Stop including McAfee in the installer.

    Ditch McAfee. Windows defender, Malware Bytes, and Symantec are what I use, and I hate having to uninstall McAfee after accidentally installing it.

    9 votes

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19. Very slow after window is resized or moving between monitors

    Adobe Reader is very slow after I resize the window on my Windows 10 laptop. This includes maximizing and restoring down a window. If I only open one document, it usually takes 1-3 seconds to respond, depending on how complicated the document is. This is already significantly slower than Firefox and Chrome. Furthermore, if I open two documents, resizing takes 3-6 seconds, and longer when more document tabs are opened. This is a big performance issue. Looks like Adobe Reader is rendering all the documents synchronously after the window is resized, which is completely unnecessary; it should only render the current tab synchronously and render the other tabs in the background.

    The two problems add up and cause significant performance issue when I try to move the window between monitors. The window often get stuck for at least 10 seconds, because it will do the inefficient rendering several times; one time for resizing the window on one monitor, one time for changing the scaling because two monitors have different DPIs, and one final resizing for maximizing the window on the new monitor. This results in an unacceptable "not responding" freeze.

    I do hope Adobe could improve the performance of PDF rendering. The current version is really wasting me so much time waiting for the frozen window.

    Adobe Reader is very slow after I resize the window on my Windows 10 laptop. This includes maximizing and restoring down a window. If I only open one document, it usually takes 1-3 seconds to respond, depending on how complicated the document is. This is already significantly slower than Firefox and Chrome. Furthermore, if I open two documents, resizing takes 3-6 seconds, and longer when more document tabs are opened. This is a big performance issue. Looks like Adobe Reader is rendering all the documents synchronously after the window is resized, which is completely unnecessary; it should only render the… more

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20. Keyboard shortcut for fill & sign

    Please add a keyboard shortcut for fill & sign! Adding this speeds up the process for signature on PDF documents for confirming invoices on the logistics/business side of things.

    It doesn't take much effort to add the option for custom keyboard shortcuts too if you can add this to the paid Acrobat version.

    9 votes

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    2 comments  ·  Sign  ·  Delete…  ·  Admin →
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