1453 results found

1. Allow users to deselect the McAfee offering

   I was not given an option to unselect the McAfee security offering at install. I only wanted Reader and nothing else but it installed all so I had to go through the uninstall process for the McAfee portion.

   6 votes

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2. Allow user to open documents in read mode by default

   Allow users to tick a box in preference so that it becomes possible to open all pdf documents in read mode by default, and revert back to a more complete mode only when needed.

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3. Permanently keep comment toolbar open in adobe reader dc

   It's very essential more than helpful to stick the comment toolbar always on the menu so that we do not have to open it each time we open a document.

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4. Change behavior of middle mouse wheel button

   Currently, click-hold and dragging with the middle mouse button results (hand symbol with four arrows) in the document scrolling at a (rather extreme) rate of speed that is determined how far away your cursor is from where you first clicked the button. The document will scroll continuously until you either move your cursor back closer to its initial location, or release the mouse button.
   I would much prefer the behavior to be like what you get when you hold space and then click and drag with the left mouse button. I.e., you "drag" the document around with the mouse, and the document only moves as much as you "drag" it.

   Please implement this behavior !
   Thank you.

   Currently, click-hold and dragging with the middle mouse button results (hand symbol with four arrows) in the document scrolling at a (rather extreme) rate of speed that is determined how far away your cursor is from where you first clicked the button. The document will scroll continuously until you either move your cursor back closer to its initial location, or release the mouse button.
   I would much prefer the behavior to be like what you get when you hold space and then click and drag with the left mouse button. I.e., you "drag" the document around with the mouse, and… more

   6 votes

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5. Add a button to open next pdf in the same folder

   To add a button to open the next pdf in the same folder.

   Will help a lot with workflow and saving time

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6. Allow the clicking of the mouse wheel to enable scrolling via the mouse.

   With all the programs I have tested I can click my mouse wheel and enable scrolling by moving my mouse. With Adobe Reader when I click the mouse wheel a hand icon appears with four arrows. As long as I hold the mouse wheel down I can scroll the document. What I am asking for is that the program have the feature so that I can release the mouse wheel and be able to scroll. With other programs this works until I depress a button, move the mouse wheel, or click the mouse wheel which resets the mouse scroll.

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7. Single Purchase Option for Occasional Users

   I would like to turn a certain PDF into a .jpg and I do not anticipate a need to do this again in the near future. Seems a little out of touch to expect anyone to pay $15.00 for a month and “potentially” hundreds of dollars to use a service only once or twice in a year.
   On your most economical plan, Adobe receives about half of a dollar per day and allows an unlimited number of document conversions , as well as other services.

   Adobe should offer an alternative payment schedule of $1.00 per document,
   up to, $3.00 for a 24 hour day of unlimited use.

   This would be much more inviting to the casual customer and there is a high likelihood of more than 1,000 people per day wanting to use a pay-per-use service rather than long term commitments.

   I would like to turn a certain PDF into a .jpg and I do not anticipate a need to do this again in the near future. Seems a little out of touch to expect anyone to pay $15.00 for a month and “potentially” hundreds of dollars to use a service only once or twice in a year.
   On your most economical plan, Adobe receives about half of a dollar per day and allows an unlimited number of document conversions , as well as other services.

   Adobe should offer an alternative payment schedule of $1.00 per document,
   up to, $3.00 for… more

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8. Bug: Links to a rotated page fail to hit the right page

   With pdflatex we've created a document with a single rotated page. We've tried several PDF viewers, which work as expected, but Acrobat Reader (tested version 2024.001.20604 and some others) jumps to the wrong page when any of the hyperlinks are clicked on the TOC, the navigation bookmarks, or in the text.

   We've created a MWE that can be generated in overleaf (https://www.overleaf.com/read/yfwhpwjdcfvk#3d8e17). I attach also the PDF document showing the problem.

   Other PDF viewers tested, which work fine are: okular, evince, google PDF viewer, Edge PDF viewer, some Android and iPhone viewers, which jump fine to the expected page. Acrobat Reader jumps to one page after the desired one, but depending on the LaTeX code (using pdflscape, for example), it might jump to the weirdest places.

   With pdflatex we've created a document with a single rotated page. We've tried several PDF viewers, which work as expected, but Acrobat Reader (tested version 2024.001.20604 and some others) jumps to the wrong page when any of the hyperlinks are clicked on the TOC, the navigation bookmarks, or in the text.

   We've created a MWE that can be generated in overleaf (https://www.overleaf.com/read/yfwhpwjdcfvk#3d8e17). I attach also the PDF document showing the problem.

   Other PDF viewers tested, which work fine are: okular, evince, google PDF viewer, Edge PDF viewer, some Android and iPhone viewers, which jump fine to the expected… more

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9. New Layout is utterly counterproductive

   New layout of Adobe Reader is utterly counterproductive, and makes everyday use of Adobe Reader much slower and confusing.
   I, as well as many other users I know, am using Bookmarks and Pages in at least 95% of times when I use Reader. Therefore, they should be placed on the left, where they are expected to be (it is simply a standard for similar "master-detail" situations).
   Also, primary tools, like paging, zoom-in and -out, are placed in a bottom-right corner, just like they were hiding?! But these are the basic tools, and they must be placed centrally, either on top or on the bottom of the screen.
   On the other hand, toolbar with tools for commenting, highlighting, etc. is placed on the left side, taking unproportionally too much space on the screen, while it should be placed where toolbars usually are. I'm using these tools practically in less than 1% of times, so their current position is just annoying.
   There must be corresponding options, allowing users to customize positions of these UI elements, so we can place them to best suit out everyday needs.

   New layout of Adobe Reader is utterly counterproductive, and makes everyday use of Adobe Reader much slower and confusing.
   I, as well as many other users I know, am using Bookmarks and Pages in at least 95% of times when I use Reader. Therefore, they should be placed on the left, where they are expected to be (it is simply a standard for similar "master-detail" situations).
   Also, primary tools, like paging, zoom-in and -out, are placed in a bottom-right corner, just like they were hiding?! But these are the basic tools, and they must be placed centrally, either on top… more

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10. Enabling Latex for Annotations such as Comments and Textboxes

    It would be great if comments could display Latex, i.e. rendering and displaying the math properly. Currently commenting with mathematical equations is a pain and just forces us to read the Latex source rather than seeing the rendered math.

    This might be easily added using a service like mathjax.

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11. Add preferance setting or option to not show tools or bookmarks by default for all documents

    There should be an option to open files/adobe with Tools and Bookmarks NOT enabled. It is very annoying and inefficient to close those 2 windows every time i open Adobe to read a PDF. See pic of how files open by default, not very useful to see the document contents with a smaller window/screen without closing the undesired left/right bars.

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12. Update causes inefficient editing

    The new update created inefficiencies for those of us up primarily use Adobe Reader for notating edits. The old tools allowed for highlight-and-type or click-and-type text replacement or insertion and the new version makes you select the tool and then the text/placement EACH time.
    The "replace text" tool isn't even in the quick tools when text is initially highlighted. Personally, I'm very unhappy with the commenting updates and think the old functionality was MUCH better.

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13. PDF Reader Search Issue

    Open the attached pdf
    Search for HELLOWORLD
    Although there are 7 occurrences of the text of page, but on pressing enter for searching all occurrences it only highlights 4.
    Somehow, it is clubbing some occurrences under one

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14. Provide the option of enabling a second row of Toolbars to be shown

    Sometimes after 2021, the 2nd row of toolbars were removed and seemingly replaced by QuickTools. However QuickTools, albeit it's name, is less proficient than having the second row of tools available, in sight, and ready to be clicked.

    Specifically, all I'm asking for is to bring back what was taken away just so that its inclusion can be set by the user. Personally, I'm on the side of a person who uses Adobe Acrobat Pro to edit documents and find that for the number of tools I use often, they're not as quickly accessible when having to click on a drop down menu to select from whereas previously, it was all conveniently laid out between 2 rows. I find the need to click on a drop down menu requires not just an additional step, but one that includes an additional step of precision, quickly searching, reading, and selecting. While formerly, with 2 rows, once could just grow accustomed to where the tool's placement was, quickly activate or toggle it in one click, and previous milliseconds were not spent overcoming additional steps of complication in the name of "more reading space," as some call it as I would just zoom out. or enter READING MODE instead. Seeing as how it was a previous feature that was more simply removed, I'm hoping it can be brought back and users are given the option to enable it if they're the type of user who is also interested in have 2 rows of more quickly and easily accessible toolbars. Then that way, you can still keep those who wanted to do away with it happy, while at least giving users the freedom to utilize it if they so desire.

    ---

    I've noted and voted upon the numerous other suggestions relating to either certain toolbar functions or tools within those tool bars such as the ones found:
    https://acrobat.uservoice.com/forums/926812-acrobat-reader-for-windows-and-mac/suggestions/44114310-remove-print-and-save-buttons-from-toolbar
    or
    https://acrobat.uservoice.com/forums/926812-acrobat-reader-for-windows-and-mac/suggestions/40159621-separate-zoom-in-zoom-out-and-zoom-percentage

    And topics that suggest being able to keep certain things open, reduce their size,
    https://acrobat.uservoice.com/forums/926812-acrobat-reader-for-windows-and-mac/suggestions/40726963-improve-ui-customization-make-the-comments-toolb
    https://acrobat.uservoice.com/forums/926812-acrobat-reader-for-windows-and-mac/suggestions/42768197-reduce-size-of-toolbars-buttons
    https://acrobat.uservoice.com/forums/926812-acrobat-reader-for-windows-and-mac/suggestions/40726963-improve-ui-customization-make-the-comments-toolb
    https://acrobat.uservoice.com/forums/926812-acrobat-reader-for-windows-and-mac/suggestions/43098699-is-there-a-way-to-permanently-keep-comment-toolbar

    But have found that none of them are really asking specifically to bring back the function or interface that once existed before, but recognize that they hope to solve issues or suggest preferences that may possibly be also addressed by providing a second toolbar again, at least the ones who are more particular about having tools readily avialable.

    Sometimes after 2021, the 2nd row of toolbars were removed and seemingly replaced by QuickTools. However QuickTools, albeit it's name, is less proficient than having the second row of tools available, in sight, and ready to be clicked.

    Specifically, all I'm asking for is to bring back what was taken away just so that its inclusion can be set by the user. Personally, I'm on the side of a person who uses Adobe Acrobat Pro to edit documents and find that for the number of tools I use often, they're not as quickly accessible when having to click on a… more

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15. Bug: quick print fails to print (non-default permissions)

    Failing in 32 & 64 bit versions 2023.001.20093 and 2023.001.10143 on Windows Server 2019 Remote Desktop Session Host (untested on other environments)

    Brief: Users with print rights assigned via a group, not direct permissions (see caveat below), quick print will open Reader but does not send a job to the printer (only Acrobat Reader, file types to other apps quick print fine)

    Extensive details (I have procmon captures too)

    Normal printing works fine. If they open a file with any application and file > print or CTRL+P etc. it prints successfully. Quick print opens Acrobat Reader, but in non-working scenarios the file doesn't ever show up visible but the recent says it was opened just now (working scenarios you see it open for a short period)

    Environment:
    - Windows Server 2019 Remote Desktop Session Host server with printers installed locally
    - Everyone group removed from printer and replaced by group user is a member of with print rights
    Note: this is a requirement, every printer cannot be visible/usable by all users.
    - Adobe Acrobat Reader DC (latest patches) is default for PDFs
    - Outlook Quick Print, right click > Print, or a custom app trying to quick print PDFs opens Acrobat Reader but does not print

    Working Scenarios:
    - Printer has the LOCAL groups Interactive, Users, or everyone added with read permissions and print (read alone is not enough)
    - Printer has the direct Active directory user added with read permissions and print (read alone is not enough)

    Failed Troubleshooting Tests
    So far I have found no other working scenarios. I have tried the below, and probably much more, with no success.
    - User with nested membership to Active Directory Domain Local security group with read/print
    - User with direct membership to Active Directory Domain Local security group with read/print
    - User with nested membership to Active Directory Global security group with read/print
    - User with direct membership to Active Directory Global security group with read/print
    - Assuming maybe a background item needed permissions, I tested with the following built-in local security principals with permissions ranging from read/print to all permissions (local): Authenticated users, LOCAL SERVICE, NETWORK, NETWORK SERVICE, SERVICE, SYSTEM
    - Active Directory computer account with read/print, manage docs, and manage printer

    Important notes:
    - Acrobat Reader must be closed between tests or after a successful test, if you remove the rights that made it successful, it will continue to work. However, after closing and re-opening it will fail again.
    - Best I can tell, restarting the print spooler doesn't matter. There was a period where I was restarting it regularly.

    • Windows Server 2012 R2 Remote desktop session host, locally installed printers with the same version of Acrobat Reader DC works with non-default permissions. Same with Windows 10 network printing to a server 2016 print server (non-default permissions).

    Extra info + description of attachments:
    The larger image is a side by side of procmon during a successful test, user is directly there with print permissions, (on the right) and a failed attempt, user has print access via a group (on th left). The Spooler-Between.png is the exact same in both scenarios and occurs JUST before the other image deviates from one another. Best I can tell it's not helpful.

    The default printer has been set via the legacy way, modern way, and set to let Windows manage (acrobat closed, user logged off and back on) and the issue persists.

    Failing in 32 & 64 bit versions 2023.001.20093 and 2023.001.10143 on Windows Server 2019 Remote Desktop Session Host (untested on other environments)

    Brief: Users with print rights assigned via a group, not direct permissions (see caveat below), quick print will open Reader but does not send a job to the printer (only Acrobat Reader, file types to other apps quick print fine)

    Extensive details (I have procmon captures too)

    Normal printing works fine. If they open a file with any application and file > print or CTRL+P etc. it prints successfully. Quick print opens Acrobat Reader, but in non-working scenarios… more

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16. How Do I unmerge my Yahoo account from AT&T?

    Several users have experienced issues when the Yahoo account was merged with AT&T. The majority of users want to know how to separate Yahoo and AT&T accounts. If you are also one of those who want to unmerge Yahoo accounts from an AT & T email, then you should go to the right place. Here in our blog, we are sharing all the steps about how you can unmerge your AT&T and Yahoo accounts. I ensure that this tutorial will help you to separate your Yahoo account from AT&T.

    For more read - https://onlinegeeks.net/how-to-unmerge-yahoo-email-from-att/

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17. Ensure interactive features of a PDF document works when being viewed through a browser

    This issue happens with keyboard-only and screen reader users.

    When exporting, saving or publishing a document as a PDF, the interactive features within that document (such as hyperlinks) don't work when the PDF is viewed in a browser (any browser). The only way an interactive PDF works as intended is when it is opened with Acrobat Reader.

    There must be an issue between the interactivity within a PDF and how browsers render that PDF document for accessibility. Can this be fixed so it doesn't matter whether a user has Acrobat or uses a browser to view a PDF and interact with it?

    This issue happens with keyboard-only and screen reader users.

    When exporting, saving or publishing a document as a PDF, the interactive features within that document (such as hyperlinks) don't work when the PDF is viewed in a browser (any browser). The only way an interactive PDF works as intended is when it is opened with Acrobat Reader.

    There must be an issue between the interactivity within a PDF and how browsers render that PDF document for accessibility. Can this be fixed so it doesn't matter whether a user has Acrobat or uses a browser to view a PDF and interact… more

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18. Use system default cursors!

    It is absolutely unacceptable that the Acrobat Reader changes the system cursor, and doesn't allow for some method of disabling this!
    It shows that Adobe have ZERO respect for their customers.

    I have a vision impairment. I have changed my Windows cursor to a very visible, fat, red cursor, because otherwise I lose track of where it is. But Adobe's opinion on that is "********!!!!" apparently.

    Why?

    Why do you hate your customers, Adobe?

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19. BUG: EUTL corrupted by default

    If addressbook.acrodata is generated by updating Adobe Approved Trust List (AATL), EUTL will be corrupted. The default behavior of Adobe Reader when opening a signed document for the first time is to prompt for update of AATL. This causes EUTL to stop working and can only be solved by deleting addressbook.acrodata and update EUTL and AATL in the correct order.

    Steps to reproduce the issue:
    1. Install Adobe Acrobat Reader DC
    2. Open a document signed with an EUTL certificate.
    3. Accept the prompt for Trust Certificates Update.

    Environment:
    Freshly installed clean VM with Windows 10 20H2(19042.985)
    Adobe Acrobat Reader DC 2021.001.20155

    Expected result:
    Signature certificate is checked against both AATL and EUTL. Certificate marked as valid.

    Observed result:
    Signature certificate is checked against AATL only. This marks the certificate as invalid.
    This does not change after manually updating EUTL.

    The current workaround I have found is the following:

    1. Close Adobe Reader
    2. Delete addressbook.acrodata from C:\Users<username>\AppData\Roaming\Adobe\Acrobat\DC\Security
    3. Launch Adobe Reader and go to Edit > Preferences > Trust Manager
    4. Update the EUTL list and wait for the confirmation message. If you do AATL first addressbook.acrodata becomes corrupted and needs to be deleted again.
    5. Update the AATL list.
    6. Open or refresh the signed document. Both the certificate and the signature is now marked as valid and the signature panel shows that the certificate is validated against both AATL and EUTL.

    This can be repeated several times and the result is always the same.
    Updating AATL first = EUTL stops working.
    Updating EUTL first = EUTL works.

    I have also posted the workaround in the Adobe Support Community:
    https://community.adobe.com/t5/acrobat-reader/reader-will-not-validate-eu-qualified-signature-after-update/m-p/10813696

    If addressbook.acrodata is generated by updating Adobe Approved Trust List (AATL), EUTL will be corrupted. The default behavior of Adobe Reader when opening a signed document for the first time is to prompt for update of AATL. This causes EUTL to stop working and can only be solved by deleting addressbook.acrodata and update EUTL and AATL in the correct order.

    Steps to reproduce the issue:
    1. Install Adobe Acrobat Reader DC
    2. Open a document signed with an EUTL certificate.
    3. Accept the prompt for Trust Certificates Update.

    Environment:
    Freshly installed clean VM with Windows 10 20H2(19042.985)
    Adobe Acrobat Reader… more

    5 votes

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    2 comments  ·  Sign  ·  Delete…  ·  Admin →
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20. Saving PDF in one click only

    I would like to be able to save a PDF in only one click.
    Currently, I have to click 3 times. I click on save.
    1. The 'Save as' windows open (this window is a fraud btw).
    2. Then I have to click on the folder that I want.
    3. Then I have to confirm the file name in the right folder.
    Other softwares (such as Foxit) allow to simply save in one click my PDF in its original folder. As simple as that.
    Thanks

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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