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  1. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Sean,

    Sorry that you're having issues with Fill & Sign. Are you still seeing the problem? Would you be able to share your document with us so we can look into it?

    Thanks,
    Adobe Sign Team

  2. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Jessica, we believe the issue has been resolved 3 weeks ago. Please let us know if you're still seeing issues.

    Thanks,
    Adobe Sign Team

  3. 3 votes

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Olivier,

    Thanks for your feedback. We'll look into this.

    Thanks,
    Adobe Sign Team

  4. 2 votes

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Brad,

    Could you please provide more details on what issue you're facing so we can help?

    Thanks,
    Adobe Sign Team

  5. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi,

    Thanks for your feedback. We'll look into this.

    Thanks,
    Adobe Sign Team

  6. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Daniel,

    Thanks for your feedback. We'll look into this.

    Thanks,
    Adobe Sign Team

  7. 1 vote

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    Planned  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminWanda (Admin, Adobe) commented  · 

    Hi Mari,

    Thanks for your feedback. We'll look into this.

    Thanks,
    Adobe Sign Team

  8. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Derek,

    Thank you for your feedback. We'll look into this.

    Thanks,
    Adobe Sign Team

  9. 2 votes

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Henrik,

    Could you please confirm that you'd like to have the signed & filed email sent out to everyone without signed documents attached? We can help you with that.

    Thanks,
    Adobe Sign Team

  10. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Kristen,

    Sorry that you're encountering the issue. We're looking into it.

    Thanks,
    Adobe Sign Team

  11. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi,

    Sorry that you're encountering server error. Could you please try clear your browser cookies and let us know if that helps? You can find it from Chrome > Clear Browser Data...

    Thanks,
    Adobe Sign Team

  12. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Arjun,

    Is your PDF password protected? What is the file size and how many pages? If it's possible could you please share your file with us so we can investigate?

    Thanks,
    Adobe Sign Team

  13. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Arjun,

    Could you please try clear your browser cookies and let us know if that helps? If you're using Chrome, you can find it from menu > More tools > Clear Browser Data...

    Thanks,
    Adobe Sign Team

  14. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Mark,

    Looks like you changed your primary email address from @samaritancounselingmichigan.com to sccmich.org. I think the problem you're seeing with Adobe Sign is related to this change because your sccmich.org email address already exists in Adobe Sign which causes a conflict.

    It should work again if you change your email back to the original.

    If you prefer to use sccmich.org email, please let us know - we can remove the existing sccmich.org account so you can use the email address for this account.

    Thanks,
    Adobe Sign Team

  15. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi,

    Draft means the contract hasn't been sent out. Are you still seeing the issue? Could you please provide some details or a screenshot of the error message? Or some details about the document you're trying to send - the number of pages, the file size.

    Thanks,
    Adobe Sign Team

  16. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Chavin,

    Sorry that you're having issue with our service. I see you do have a subscription linked to this email but it doesn't include Adobe Sign so your access to Send for Signature is limited. Your subscription is this one (or something like this) https://acrobat.adobe.com/us/en/acrobat/export-pdf-online-pricing.html

    If your school has different subscriptions, please check with them if they have one that includes Adobe Sign that they can assign to you.

    Thanks,
    Adobe Sign Team

  17. 2 votes

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    AdminWanda (Admin, Adobe) commented  · 

    Sorry to hear you're having issues. Would you please share more details of the issues? If possible could you share a screenshot of the bubble to help us understand the problem?

    Thanks,
    Adobe Sign Team

  18. 1 vote

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    AdminWanda (Admin, Adobe) commented  · 

    Hi Zev,

    Sorry you're having issues with your email address. Please help me understand the issues so we can help you. Do you need to change the email you use to log in?

    Thanks,
    Adobe Sign Team

  19. 2 votes

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    AdminWanda (Admin, Adobe) commented  · 

    Thanks for your feedback. We'll look into this.

  20. 2 votes

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    AdminWanda (Admin, Adobe) commented  · 

    Thanks for your feedback. We'll look into this.

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