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51 results found

  1. Terrible product! Docusign is better than you

    1 vote

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    2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Lilian,

    Are you still facing the issue with sending e-Sign to hotmail? Could you please provide the date and name of document sent so we can investigate?

    Thanks,

    Adobe Sign Team

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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    Just following up, have you gotten your issues resolved?

    Thank you,
    Adobe Acrobat Sign Team

  2. Adobe sign

    2 votes

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    Resolved  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    We have not heard back from you and would like to check if you are still experiencing the issue. If so, please share with us the detailed steps to reproduce the problem.

    Thank you,
    Adobe Acrobat Sign Team

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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    Thank you for the feedback. Could you please share more details on the problem you are experiencing? Steps of your workflow leading to the issue will be very helpful for us to reproduce your problem. If you have an screenshot that you could share, that will be helpful as well.

    Regards,
    Adobe Sign Team

  3. Documents never delivered to signers for signature

    1 vote

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    2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Bruce,
    Just following up, have you tried the suggestion provided in the previous comment?

    Regards,
    Adobe Acrobat Sign Team

  4. it gets frustrating when it says "unsupported format" especially when I've used them before!

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    Please check if the file contains any signatures.
    Have you used the same file before in Fill & Sign or Request Signature workflow?

    If possible please share the steps that you have performed, or screenshot with the error message.

    Regards,
    Adobe Acrobat Sign Team

  5. Form Fillable Issues - Impossible to Find

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    Thank you for your feedback. We will look into this.
    If possible, please share with us the steps that you are using to create your fillable PDF to help us understand your workflow.

    Best,
    Adobe Sign Team

  6. CHANGE "TAP TO SIGN" TO "SEND"

    2 votes

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    2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Richard,

    We will be looking into your suggestions.

    Thank you,
    Adobe Sign Team

  7. signature

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Mildred,
    Please share the steps of your workflow. A screenshot will be helpful as well. You should be able to edit the saved signature when signing at the signature panel.

    Regards,
    Adobe Sign Team

  8. Wording on last two steps of Signature request

    1 vote

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    Under review  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Tim,
    Thank you for your suggestions. We will look into this.

    Regards,
    Adobe Sign Team

  9. complicated

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Michelle,

    We have not heard back from you yet, will you be able to provide additional information as noted in the previous response? Which tool are you using to sign your document?

    Regards,
    Adobe Sign Team

  10. Not intuitive in any way

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Kieran,
    We have not heard from you yet. Will you be able to provide additional information as requested in the previous response.

    Best regards,
    Adobe Sign Team

  11. Usar 2029778 como codigo de restablecimiento de la contraseña de la cuenta Microsoftantonioorellana965@gmail.com

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Antonio,
    Please provide additional details of the problem that you are experiencing. Are you having issue accessing/signing the registration form that you posted?

    Regards,
    Adobe Sign Team

  12. Typing RETURN creates unwanted "/n" characters in message field

    2 votes

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    Resolved  ·  3 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    We have not heard back from you. If you are still experiencing this issue please reach out again.

    Thank you,
    Acrobat Web - Sign Team

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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    We have not heard back from you and would like to follow up on this issue. Please share additional information / steps that will help us reproduce your issue.

    Regards,
    Acrobat Web - Sign Team

  13. Requested feature - Schedule send

    2 votes

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    Under review  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Chelsea,

    We will look into your suggestion.

    Thank you for your feedback,
    Adobe Sign Team

  14. Requested feature - Edit within Adobe Sign

    2 votes

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    Under review  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Chelsea,

    We will look into your suggestion.

    Thank you for your feedback,
    Adobe Sign Team

  15. Broken page

    1 vote

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Kyle,
    We have not heard back from you. Please reach out if you are still experiencing the issue.

    Regards,
    Adobe Sign Team

  16. error message

    1 vote

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    Resolved  ·  4 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    I believe we have fixed this issue. Please reach out if you are still experiencing this problem.

    Regards,
    Adobe Sign Team

  17. Error

    1 vote

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    Resolved  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi,
    I believe the error that you encountered should have been resolved. Please reach out if you are still experiencing this issue.

    Regards,
    Adobe Sign Team.

  18. Add signer while editing document

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Todd,
    Thank you for your suggestions. We have taken a note of it.

    Regards,
    Lucia

  19. Adobe Sign is not Loading

    2 votes

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Ramona,
    Just a follow up, are you still experiencing the issue that you reported? If so, please provide additional details such as the steps that you did.

    Regards,
    Adobe Sign Team

  20. not loading, shoddy typography

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminLucia (Admin, Adobe) commented  · 

    Hi Sri,
    Just a follow up, are you still experiencing the issue that you reported? if so, please provide additional details such as a description of the steps that you did.

    Regards,
    Adobe Sign Team

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