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74 results found

  1. Browser PDF Hyperlinks with the ability to choose an option to open the link in a new browser window.

    5 votes

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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for reaching out to us for your concerns.
    We’ve kept a note of your feature request and we will revisit this once we have more supporters asking for the same.

    Let me know for any other concerns

    Thanks
    Ayush Jain

  2. Transparency grid / solid background toggle.

    9 votes

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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for reaching out to us for your concerns.
    We've kept a note of your feature request and we will revisit this once we have more supporters asking for the same.

    Let me know for any other concerns

    Thanks
    Ayush Jain

  3. touch mode button not there

    2 votes

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    Resolved  ·  3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Really sorry for the trouble you are facing here.

    I would like to inform you that the button for Touch mode has been removed from being added to the toolbar from Acrobat DC onwards beacuse previously we did NOT automatically detect touch devices. So users had to enable touch mode manually.
    In Acrobat DC, we detect touch devices and enable touch mode accordingly. So no need to have a UI button.

    I've asked respective team to kindly update these details in the Helpx page provided by you.

    Let me know for any further ask here.

    Thanks
    Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for reaching out to us for your concerns

    Could you please send me the snapshot of the button that you are talking about ?
    please send at ajain@adobe.com

    Thanks
    Ayush

  4. Ability to set defaults for: Thumbnail size, Thumbnail pane width, and thumbnail size

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Reaching out to us for your concerns.

    I would like to let you know that we always retain the width of any Navigation panel (including the thumbnails panel) in every PDF launch / New acrobat session.

    I would suggest you to kindly check for available updates on acrobat and install the latest version.

    Could you please tell me the acrobat version number that you are using so that i can help you further in this ?

    Thanks
    Ayush

  5. Would like to set start up defaults

    2 votes

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    3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for your reply
    Could you please confirm the below asks so that i can help you further.

    1) Can you please tell me the Acrobat version you are using . ? you can check the version fro "About Adobe Acrobat DC" from the Menu bar

    2) Are you facing this issue on multiple systems ? Mac and win both ?

    please let me know further in this

    Thanks
    Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi ,

    Thanks for reaching out to us for your concerns.

    1) Acrobat already persists the last window size in which it was closed previously in the last session.
    I would request you to kindly do "Help" -> Check for updates to have the latest version of acrobat DC installed on your machine

    2) if you want every pdf to be opened with Fit Width property, thats how you can do it.
    got to preferences (Ctrl+K/Cmnd+K) -> Page display -> Zoom -> "Fit Width" -> OK

    Let me know if that works for you ?

    Thanks
    Ayush

  6. Time saving toolbars

    259 votes

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    Under review  ·  31 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Sorry for the inconvenience that you are facing.
    Can you please let me know the exact workflow where you feel its a multi step process while executing your workflow?

    -Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Sorry for the inconvenience that you are facing.
    Can you please let me know the exact workflow with the toolbar that you are facing the issue with ?

    -Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Sorry for the inconvenience.

    Can you please let me know exactly what issue are you facing with Acrobat ?

    -Ayush

  7. Full Tools, Menu customisation

    677 votes

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    239 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Gathering Feedback  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of the Feature Request to Change the Display Size of the Acrobat without changing the Scaling/Resolution of the machine. This can be Done from “View” → “Display Size”. For now this is avaialble for windows only.

    More Info Here : https://helpx.adobe.com/acrobat/using/whats-new.html and go to “Change Acrobat Display Size”

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    thanks for reaching out to us for your concerns.

    If you do not wish to see the recent file list on your home screen you can always use the "Clear recent files" button at the bottom to clear the list.

    Let me know for further concerns in this.

    -Ayush

    An error occurred while saving the comment
    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for Reaching out to us for your Queries.

    I would like to let you know that you can always Drag and drop your Favorite Apps from the Right hand Panel to the Top toolbar to quickly access those apps.
    Also you can add the Tools(such as commenting tools) to the top toolbar by drag drop from the comment app to the top toolbar.

    Anyways, you can always use "Customize quick tools" menu from the toolbar context menu toolbar to add/delete tools from your Top toolbar.

    Let me know if that helps.

    Thanks
    Ayush Jain

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Sorry for the issue that you are facing with the Recent list in Home View.

    Can you please specifically let us know exactly where are you facing issues in the recent list

    -Ayush

  8. Desktop Icon not possible

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for reaching out to us for your concerns.
    Looks like you wish to create a shortcut of Acrobat on your desktop.
    This is how you can do it

    1) Go to Path "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat"
    2) Look for Acrobat.exe file
    3) right click and do "Sent to " -> "Create Shortcut (Desktop)"

    Let me know if that solves your concerns

    Thanks
    Ayush

  9. Tool bars in acrobat Pro DC

    56 votes

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    Under review  ·  4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for reaching out to us for your concerns.
    We have kept a note of the issue you are facing here and we will review this with our Management Team.

    Will let you know whenever we have further updates on this.

    Thanks
    Ayush

  10. Navigation pane - page thumbnails

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Reaching out to us for your concerns.

    I would like to let you know that that Show/hide setting for Tools pane is already persistent in the latest version of Adobe Acrobat DC.
    If for a session, you've collapsed the tools pane, then from next session onwards, it will appear as collapsed for every pdf launch.

    ForShow/hide sessting of Navigation panes, if you wish any particular navigation pane to be open for you for evry pdf launch, you can open that navigation pane in the navigation strip -> Right click on the navigation strip and select "Pin ...." to pin that navigation pane. this is how that particular pane will always appear as open for you for every pdf launch.

    Let me know for any further ask here ?

    Thanks
    Ayush

  11. revert "Save As" dialogue

    9 votes

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    7 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,
    Thanks for reaching out to us for your concerns.

    I would like to let you know that you can disabled Custom SaveAs dialog for Acrobat and see the Native Operating System dialog using the below steps

    1) Go to Preferences (Ctrl+E)
    2) go to General
    3) uncheck the checkbox for "Show online storage when saving files"
    4) Try to SaveAs any PDF
    Now you'll be able to see the native OS dialog for SaveAs.

    Let me know if that solves your concern

    Thanks
    Ayush Jain

  12. make home screen go away after closing PDF file in Acrobat DC

    5 votes

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    11 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Reaching out to us for your queries.

    We already have this implemented for Mac.
    I would suggest you to kindly update your Acrobat to the latest version.

    Please check this https://forums.adobe.com/thread/1812291 and look at the correct solution over here.

    If that [reference is turned off for you, you'll no longer have the home view visible when you close all the pdfs.

    If that doesnt solve your issue, do let me know the version of Acrobat DC that you are using ?

    -Ayush

  13. Remove tools sidebar selector, or make it an option, or an option to move it to the top or the bottom

    189 votes

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    Under review  ·  45 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Yes, We understand your concern here and i've escalated this to our Engineering Team and will revert as soon as we have this reviewed further.

    Thanks
    Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi d_waller@usa.net ,

    Thanks for reaching out to us.
    We have kept a note of your suggestion at our end and we will review this Request.

    Thanks
    Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi nfallon@velocitylaw.com,

    Thanks for Using Adobe Acrobat.

    Can you please Share the Acrobat Version that you are working on ? You can check the version as Acrobat -> Help -> About Adobe Acrobat Pro DC.
    Before that, I would suggest you to kindly check and update your Acrobat as Help -> Check for Updates so that you have the Latest Available update of Acrobat.

    After that, Please Try the below workflow and that Tools Pane in RHP will not appear for you as expanded for all the Further PDF launches.
    1) Launch any PDF in acrobat
    2) Collapse the Tools Pane that appear in the RHP (using the vertical Toggle Strip).
    3) Close the Acrobat and Relaunch it
    4) Open any pdf => Now the Tools Pane should not appear for you in the RHP by default.

    Please let me know for any further concerns in this.

    Thanks,
    Ayush Jain

  14. Adobe "Browse for file/folder" function is poorly designed

    3 votes

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi ,

    Thanks for Reaching out to us for your Queries.
    If you are talking about the Custom dialog( that has Recent, Document Cloud, Add account etc. Panes on the left side) to Open/Save any pdf , you can always choose to turn it off whenever you wish to Open/Save any file.

    Here is how you can use the default Windows File open/Save dialog in acrobat
    1) go to Edit -> Preferences -> General -> Basic Tools
    2) Deselect the checkbox that says "Show Online Storage when Opening Files" and "Show Online Storage when Saving Files".
    3) Try File open/Save as again.

    Now you will always see only the Windows dialog.

    Let me know if that solves your concern.

    Thanks
    Ayush

  15. continuous page scrolling

    2 votes

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    Resolved  ·  2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Reaching out to us for your concerns.

    To Enable Continuous Scrolling for Every PDF that you launch, you can do it like this.
    1) Go to Edit -> Preferences -> "Page Display" -> Default Zoom and Page Layout
    2) Under Page Layout Select "Single Page Contnuous"
    3) Press ok and launch any pdf

    Let me know if you have any further concerns in this

    -Ayush

  16. Please add Pinning of Bookmarks to LHP on Acrobat DC (Classic)

    3 votes

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    Resolved  ·  1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for reaching out to us for your concerns.
    I would like to let you know that since we have release a new version for Classic (Acrobat Classic 2017) , that feature is supported in it.

    I would request you to kindly give it a try and let me know for further help you need in this, https://helpx.adobe.com/acrobat/kb/acrobat-2017-downloads.html

    Thanks,

  17. It's simple. I can't find the add bookmark icon.

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Reaching out to us for your concerns.
    1) Can you Please let me know the exact version of Acrobat that you are using ?
    2) Add Bookmark button should be visible as
    a. Expand the Left Hand panel on any pdf
    b. Click on the Bookmark icon to open the Bookmarks Panel
    c. There you will see an icon in the bookmarks menu to add a boomark.

    If that is still not visible for you, Can you please share a snapshot of the Panel where the Add bookmark icon is not visible for you at ajain@adobe.com ?

    -Ayush Jain

  18. Newest update of Adobe Acrobat DC making every document open full screen is terrible.

    8 votes

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    9 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    We have just rolled out an Update of Adobe Acrobat DC that should fix the problem for you now.

    I would request you to kindly Do Help -> Check for Updates and install the latest available patch on your machine and then try it out.

    Let me know if that solves the problem at your end. ?

    -Ayush

    An error occurred while saving the comment
    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Reaching out to us for your Queries. Really sorry for the issue that you are facing here.
    I would like to let you know that we have identified a fix and are in the process of rolling it out soon.

    Will update further on this here.

    Thanks
    Ayush Jain

  19. I hate the new app user interface- cannot find drawing markup

    3 votes

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    Resolved  ·  4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hello,

    Drawing markups are now part of Comment app in acrobat. here is how you can check these https://helpx.adobe.com/acrobat/using/commenting-pdfs.html

    as i suggested in my previous Reply, you can always add these tools to your Top Toolbar (Using Customized Quick Tools) for quick access in all acrobat session.

    Let me know if this solves the issue for you.

    -Ayush

    An error occurred while saving the comment
    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for Using Adobe Acrobat. If you want your specific tools , you can always add them to the Top Toolbar using the "Customize Quick Tools menu" .
    Please have a look at this article https://helpx.adobe.com/acrobat/using/workspace-basics.html and refer to "Toolbars" section and view "Quick Tools" options.

    Let me know if that resolves your concern .?

    Thanks
    Ayush

  20. Missing file opens at Computer Startup

    1 vote

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    Resolved  ·  3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Really sorry for the inconvenience you are facing here.
    Does that happen every time your computer starts or everytime you launch Acrobat. ?

    If it happens just after the computer starts , I assume there might be some Incorrect Startup call configured on your Windows OS where your Computer searches for a Temp file / Corrupt file on Startup and try to launch it through Acrobat.

    I would request you to kindly check the Startup programs on your computer and look for the suspected Startup Item /command that may be causing this.

    here is how you can check that
    On Win 10
    1) Open Task Manager
    2) Go to "Startup" tab and right click on the title bar to view the "Command Line" along with Name, Publisher, etc.
    3) Look for the suspected Command with Adobe Acrobat and disable it
    4) Restart your computer and check again.

    On Win 7
    1) Press Win-r . In the "Open:" field, type msconfig and press Enter .
    2) Click the Startup tab.
    3) Uncheck the items you do not want to launch on startup.
    4) When you have finished making your selections, click OK.
    5) In the box that appears, click Restart to restart your computer.

    Let me know if disabling any of the avaiiable Suspected Startup programs helped you solve this issue ?

    -Ayush

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    AdminAyush Jain (Lead Software Engineer, Adobe) commented  · 

    Hi,

    Can you please Repair/Reinstall your Acrobat and then try.
    ForRepairing : go to Help -> Repair Installation

    The issue might be due to some corrupt installation for resource file.

    Can you please try that and let me know if that solves ?

    -Ayush

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