Ravi

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi

    This has been fixed in latest Feb, 2019 release of Acrobat.

    Please update your Acrobat to latest version and delete the below hive.
    HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement

    Regards

  2. 26 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi

    Offline activation is a one time sequence, once activated Acrobat will not require internet on subsequent launches. Please let us know if you are getting registration prompts after successful activations.

    Regards

    An error occurred while saving the comment
    Ravi commented  · 

    Hi All,

    If Acrobat is closing after 10-20 seconds and not showing any registration dialog then please try creating the following registry key
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PDApp.exe]
    "DisableExceptionChainValidation"=dword:00000001

  3. 5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Please confirm if all the data files inside the mentioned folders are present on next logon.

    Regards

    An error occurred while saving the comment
    Ravi commented  · 

    Hi Benjamin,

    We do have the support for roaming license in Acrobat but that is based on some prerequisites. These deployments are generally used in virtualized environments like Citrix/VMWare.

    For having this support you need to ensure following

    Users must have a roaming profile .User profile data in <user>/appdata/Roaming as well as the HKCU hive must sync to the desktop instance on which the user logs in. Admins should ensure that this data is saved on user logout or disconnect from the machine.

    For deployment please follow the steps mentioned here http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html#imaged-os-deployments-named-user

  4. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Adobe PDF Pack subscription works on Web. Please install Adobe Reader instead of Acrobat.

    Regards

  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Apologies for the trouble you faced using Acrobat. Could you please try signout and re-signing in Acrobat with the Adobe ID on which you have purchased the subscription.

    Thanks

  6. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Ravi commented  · 

    Hi Deepti,

    Apologies for the inconvenience caused. We will work to improve our offerings.

    Regards

  7. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi

    Please try restarting your system and signing again in Acrobat.

    Regards
    Ravinder

  8. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Thanks for raising your concerns to Adobe. Currently Acrobat updates are not available via CC app but only support auto updates.
    We will consider you views and try to improve the solution.

    Regards
    Ravi

  9. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Please try restarting your system and signing back in Acrobat.

    Regards
    Ravi

  10. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Thanks for raising your concerns to Adobe. Currently Adobe Acrobat subscription can be activated only on two devices simultaneously.

    We will consider you views to improve our Acrobat solution.

    Regards
    Ravi

  11. 12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Thanks for raising your concerns to Adobe. we will work to improve the Admin console.

    Regards
    Ravi

  12. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi Laura,

    Apologies for the trouble you had using Acrobat.
    I would like to tell you that subscription users need to sign in once initially when they launch the product for the first time.
    Please let us know if you are prompted to sign in repeatedly on every launch, even after you have signed in Acrobat once.

  13. 6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Acrobat requires you to be signed in to use your Acrobat subscription. Please sign in and the nag will not trouble you. Please revert back in case it is popping up again even after you are signed in.

  14. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi

    Are you using Adobe Acrobat or Adobe Reader?

  15. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi Johann,

    Thanks for reporting this. We will try to improve our solution in this regard.

    Thanks

  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi Sean,

    Thanks for reporting this. We will try to improve our solution in this regard.

    Thanks

  17. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi Ramiro,

    Thanks for reporting this. Currently this is not possible and only two simultaneous sessions are possible. Anyhow we will consider your request and check what improvements can be done to better this experience

  18. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi Jim,

    Have you tried signing out and signing in again in Acrobat with the ID on which you have purchased the subscription.

  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Ravi commented  · 

    Hi,

    Thanks for posting your suggestions. We have taken a note of it and will try to improve on these lines.

    Regards
    Ravinder

  20. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi Kevin,

    I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?

    Thanks,
    Tariq

    An error occurred while saving the comment
    Ravi commented  · 

    Have you purchased Acrobat Subscription? If yes then you won't get a key and signing in with your Adobe ID on which you have purchased subscription should activate the product and no key is required.

Become an Acrobat Insider

Help shape the future of Acrobat.

Join the Adobe Document Cloud and Acrobat beta to get early access, try our “yet to be released” features and give us feedback. Let us know if you are interested by filling up this short form.


Feedback and Knowledge Base