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  1. 9 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi,

    We have now added a new preference in Acrobat to enable/disable Text editing in PrepareForm app.
    You can find this preference "Auto-enable text editing in Prepare Form" under Edit->Preferences-> Forms.
    Please check attached screenshot. This preference is by default enabled.

    Latest Acrobat official update(on 12th May) is containing this preference.
    This update will be automatically pushed to all existing installations of Acrobat.
    If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    Thanks for your patience and support!

    Regards,
    Gaurav Sharma

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi All,

    Thanks for your time and patience on this, an optional update with the fix for the issue is available now for Windows & Mac 19.021.20049 Optional update, October 24, 2019
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe.html#dccontinuousocttwentynineteenqfe

    Please install the latest patch from the help menu of Acrobat/Reader, select check for updates. Reboot the machine after installing the latest patch.

    For detailed information about the latest patch, you may refer to the Release Notes.
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    Please let us know if you still experience any issues.

    Regards,

    Gaurav

  2. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Please share the below details to help us investigate this issue further :-

    - Build version
    - OS details
    - Steps you are performing
    - Is it happening for a particular file or all files ?

    Regards,
    Gaurav

  3. 3 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi All,

    Thanks for your time and patience on this, an optional update with the fix for the issue is available now for Windows & Mac 19.021.20049 Optional update, October 24, 2019
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe.html#dccontinuousocttwentynineteenqfe

    Please install the latest patch from the help menu of Acrobat/Reader, select check for updates. Reboot the machine after installing the latest patch.

    For detailed information about the latest patch, you may refer to the Release Notes.
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    Please let us know if you still experience any issues.

    Regards,

    Gaurav

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello Ray,

    We are already working on fixing this issue.

    For the time being, you can use the workaround suggested in the below thread.

    https://community.adobe.com/t5/Acrobat/New-feature-Unified-edit-text-and-form-fields/m-p/10684483#M223153

    -Gaurav

  4. 2 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi All,

    Thanks for your time and patience on this, an optional update with the fix for the issue is available now for Windows & Mac 19.021.20049 Optional update, October 24, 2019
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe.html#dccontinuousocttwentynineteenqfe

    Please install the latest patch from the help menu of Acrobat/Reader, select check for updates. Reboot the machine after installing the latest patch.

    For detailed information about the latest patch, you may refer to the Release Notes.
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    Please let us know if you experience any issues.

    Regards,

    Gaurav

  5. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    Can you please confirm that whether you have saved the PDF as Reader Extended PDF ? As in that case you can't edit this form.

    -Gaurav

  6. 392 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Currently Expandable form fields can't be created using Acroforms. This is already supported in XFA forms, where there is a concept of dynamicity. In case of Acroforms, field layout/positioning/size is static.

    But still you can try below workaround :
    Create a text field with a multi-line property and a font size set to “auto”. This will allow the size of the font to be automatically resized to a smaller size so the text fits into the field bound.
    Steps :
    1.In PrepareFormApp, Right click on a text field and select Properties

    2. Under Appearance tab, click on font size and select “Auto”

    3. Go to Options tab and check “Multiline” checkbox.

  7. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    We are working on the fix.
    We will release the updated Acrobat patch along with the fix later this week.
    Will keep you updated.

    Regards,
    Gaurav

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    We're sorry for the trouble you had after the latest release, would you mind sharing more details so that we can investigate further?

    What is the OS version?
    Is it happening for all files?
    If not, please share(if possible) the bug or similar sample file.

    You can use Acrobat Share functionality for sharing the file.
    Refer Share files online with Adobe Acrobat for more details on anonymous or public link.

    Thanks,
    Gaurav

  8. 56 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    With the latest release of Acrobat on 13th Aug, 2019, this issue has been addressed.

    If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates.

  9. 6 votes

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  10. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Please let us know the workflow in which you are facing the problem.

    -Gaurav

  11. 37 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Acrobat 11 is no longer supported (https://helpx.adobe.com/support/programs/eol-matrix.html) and the functionality to set default font is already available in Acrobat DC.
    Preferences -> Content Editing -> Font Options
    You can use the trial version of Acrobat DC to see if it fits your need (https://www.acrobat.com/free-trial-download.html).
    Also, Acrobat 11 and Acrobat DC can coexist side by side so you need not uninstall Acrobat 11 to test out Acrobat DC.

  12. 2 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Are you facing this issue with every file ?
    Or
    every time with the same file ?

    In case of second scenario, if possible please share the file and Acrobat DC version details.

    Thanks

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello Rob,

    Sorry for your inconvenience.

    Please elaborate what issues you are facing in filling form so that we can help you further.

    Thanks

  13. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    Are you using Organize Pages app to perform the reordering ?
    Please share your Acrobat DC and OS details.
    If possible, do share your file.

  14. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    1. Open file in Edit App in Acrobat DC
    2. In Right hand side of page, there is a drop down for font size, in that you can write any custom size of your choice.
    3. Press Enter in that drop down.
    4. Write your text

    Let us know if it works for you.

    Thanks

  15. 4 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Below link will help you with Crop tool :

    helpx.adobe.com/acrobat/using/crop-pdf-page..

    Let us know it is helpful.

    Thanks

  16. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    In Acrobat DC in editApp, you have Crop pages tool in top toolbar.

    https://helpx.adobe.com/acrobat/using/crop-pdf-pages.html

    Let us know if it works for you.

    Thanks

  17. 37 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for the feedback.
    We have noted your request and forwarded to relevant team.

    Thanks

  18. 1 vote

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Please elaborate your issue or mention the exacts steps so that we can investigate it.

    Also please share the Acrobat DC version details.
    If possible please share the file.

    Thanks

  19. 5 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Hope below steps work for you :

    1) Launch any PDF and Expand the Panel that you want the acrobat to open by default for every document(For Ex. Page Thumbnails)

    2) Right click on the LHP Navigation strip , Select the option from the context menu "Pin Page thumbnails" .

    3) now try out by launching any other pdf -> You will observe that the Page thumbnails panel would appear expanded by default on launch(If document does not have any other document specific preference )

    Let us know if it works.

    Thanks

  20. 12 votes

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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi,

    Thanks for the feedback.
    We have noted your request and forwarded to relevant team.

    Thanks