Arpit Agrawal

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  1. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Hossein,

    Thanks for reaching out to us. We have reported this issue to our Engg team and they are working on it. Will update you on this further once we have the solution.

    Regards,
    -Arpit

  2. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Jeff,

    Thanks for reaching out to us. Can you Please specify where exactly in the menu system you are facing the issue.

    Regards,
    -Arpit

  3. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi,

    Thanks for reaching out to us, we are sorry for you trouble, can you please provide me the following details to better understand the issue:

    1. Can you please Update me to the your Acrobat version number, please update to latest if not already and then try if issue is still there
    2. If after performing the Step 1 issue exist then can you share me the SAMPLE FILES on which you are facing the issue.

    Regards,
    -Arpit

  4. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Hossein,

    Thanks for Reaching out to us. We have noted your concern and will be coming up with some solution once we have more users with the same request.

    Regards,
    -Arpit

  5. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Ont,

    Thanks for Reaching out to us, We have verified and issue does not exist at our end, could you please try Re-installing the Acrobat after running the cleaning tool.

    Link for cleaner : https://labs.adobe.com/downloads/acrobatcleaner.html?PID=5140752

    Regards,
    -Arpit

  6. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI SChristie,

    Sorry for your trouble, but to understand the issue better could you please specify exactly where you are getting the issues.

    Regards,
    -Arpit

  7. 10 votes
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    Need Info  ·  9 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Petrula, Thanks for reaching out to us. Could you please update to the latest version of Acrobat DC and see if the issue is still repro at your end.

  8. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for Reaching out to us for your concern.
    Could you please let us know the exact issues that you face while using any functionality in Acrobat so that we can work upon that for your simplification ?

    Thanks
    Ayush

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    Arpit Agrawal commented  · 

    Hi , Thanks for reaching to us. We have taken your suggestion and will be coming up with the solution in future releases once we have more users with the same concern.

    Thanks,
    -Arpit

  9. 6 votes
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    3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi john,

    Thanks for reaching out to us. We apologize for the inconvenience caused at your end, but to better understand the issue at your end could you please share the screenshot for the issue with us so that we can triage it better at our end. Kindly please email me at the following: arpitagr@adobe.com

    Thanks,
    -Arpit

  10. 21 votes
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    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

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    Arpit Agrawal commented  · 

    Hi , Thanks for reaching out to us. For Re-Arranging the pages via thumbnail in PDF , please zoom a little bit pdf first and then after holding the shift you can drag the Pages in the thumbnail to any position you would like. I hope this will resolve your concern. Also you can use Organize pages App in Acrobat to do that more efficiently.

  11. 1 vote
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    Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Paul, Thanks for reaching out to us, Could you please update to the latest Acrobat and see if you still experiencing the same issue. And if the issue still persist at your end I would request you please provide the exacts steps you are performing and screenshot for the issue.

    Regards,
    -Arpit

  12. 2 votes
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    4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
    1) Open Acrobat → Edit → Preferences → General
    2) Select the Checkbox “Show online storage when Saving files”

    Try to Save as any pdf and check that you’ll see this dialog.
    Let me know if that solves your concern.

    Also please let me know the current version of Acrobat DC that you are using.

    -Ayush Jain

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    Arpit Agrawal commented  · 

    HI , Thanks for reaching out to us, Can you please update to the latest version of acrobat and see if the issue is still repro at your end. And if issue is still repro could you please share the Screenshots for the same for better understanding.

    Thanks,
    -Arpit

  13. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI, Can you Please upgrade to the latest release version of Acrobat and check if this issue is still reproducible at your end.

  14. 1 vote
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    Need Info  ·  6 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi Timothy, Can you please confirm if the issue you were experiencing is resolved with the Acrobat Upgrade. Please let me know if you are still facing it.

  15. 2 votes
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    5 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Jamie,

    Could you Please confirm it this issue is still reproducible at your end after the latest upgrade.

  16. 2 votes
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    4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Vee,

    Thanks for reaching out to us. Could you please update to latest version of Acrobat and see if this issue is reproducible.

  17. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI ally,

    Thanks for Reaching out to us. Could you Please send the sample pdf files where you are seeing this issue. Please send it over to arpitagr@adobe.com

  18. 6 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi , Thanks for Reaching out to us. We have Noted your Concern and will be Coming up with this feature in future releases once we have more users with the same request.

  19. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    Hi there,

    we apologize for the inconvenience cause at your end. But can you please mention the exact steps of what you are doing that's causing the issue.
    Also can you please share the Sample files where you are facing this issue. Thanks for your support.

  20. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Arpit Agrawal commented  · 

    HI Toni,

    We Apologize for the inconvenience caused at you end.In order to better triage the issue can you please Provide the exact build number on which you are facing this issue. Also can you please provide the sample file on which you are facing this issue. Thanks for your support.

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