Jan

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  1. 25 votes
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    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

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    Jan commented  · 

    What is the current situation of this issue and when Adobe will fix the bug? Many people has been complaining this just like Adobe Support Community shows.

    Jan supported this idea  · 
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    Jan commented  · 

    Hi, I have recognized the same bug. I also tried the fix by @ahusain and I can confirm that it works but it will only resolves the problem temporary. After this fix, when Adobe Acrobat installs the latest software update, the icon problem will reappearing again. Using latest version of Adobe Acrobat Pro 2017 (17.011.30152) (Classic Release).

    Also other users has reported this bug on Adobe Support Community: https://community.adobe.com/t5/Acrobat-Reader/Adobe-Reader-icon-not-showing-on-Windows-10/td-p/7565121

  2. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Jan commented  · 

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