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Acrobat Web

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8 results found

  1. Each time I save, download and covert files and combine my document. My document doesn't save or inserts. corrupting my documents. somewhere theirs a big and it's not fully operations.

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    Hello Tiawana,

    We are sorry you are experiencing trouble with this feature. We are currently working on triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience!

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. Adobe E-sign won't allow me to combine multiple agreements into a single template like it did last year.

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    Hi Hanan,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  3. Your product as of the past month has been very glitchy, the program freezes, continually having to refresh, not saving changes, and adding multiple documents is horrible. I am at the point of canceling my subscription and going to Docu-sign. Horrible experience with the current product after the last changes.

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    Hi Christien,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  4. Why can I not do all this on my computer? I have to upload files to combine the download to my computer the upload to the Web Service Report. This is a rubbish product

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  5. It always slow and just stuck on loading I have to keep refreshing and save halfway so I wont lose the things I am doing. Time consuming meant to be time efficient.

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  6. Hi, I am trying to combine two pdf but when I press combine the screen is staying blank. Is there an issue, please? Thank you

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  7. Please give me more than just a generic error message when I'm trying to combine PDFs and it fails. I would like to troubleshoot on my own and this makes for a very annoying issue.

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  8. cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso

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