39 results found

1. Downloading files does not work

   Make the download button work! When selecting to download my file it will only ;et me do so if it is compressed. I don't want or need the file compressed every time. When selecting the "This PDF" option the option is unselected and nothing happens. This is extremely frustrating!

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2. filters and deleting

   I would like to be able to delete.
   Sort by, name or title of document.
   any filter would be great.
   Help

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3. Test Feedback

   Test feedback

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4. Einstellungen werden nicht synchronisiert

   Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

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5. saksham bogar agents identity theft virus

   the saksham bogar agent tried to install identity theft virus during screenshare

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6. Shortcut keys not working

   For months, I can no longer use shortcut keys (Ctrl+C) in Adobe Acrobat Pro. I have searched for resolutions, but nothing works. This is super frustrating.

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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Richard Liles,

   Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

   Regards,

   Acrobat Web Team

7. Copy and paste

   There used to be the ability to copy and paste a message into the message box, but now you have to type it in and if you make a mistake, it won't let you backspace or delete it to correct the mistake.

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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi, 

   Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

   Regards,

   Acrobat Web Team

8. How do I convert EML files to PDF in bulk?

   Convert EML in bulk to PDF with attachments? Next, I'd like to recommend that you attempt Datavare EML to PDF Converter. Multiple EML files can be converted to PDF format with ease with this tool. Multiple EML-based email clients, including Apple Mail, Windows Live Mail, Eudora, Outlook Express, and many more, can be supported by it. Therefore, users may easily complete the conversion in a few minutes thanks to this. Users can print multiple EML files in PDF format and flawlessly convert EML to PDF format. The utility extracts and saves EML to PDF format with embedded attachments in a matter of seconds. The program that converts EML files to PDF format also offers a free demo for users to try out.

   Read more: https://www.datavare.com/software/eml-to-pdf-converter-expert.html

   Convert EML in bulk to PDF with attachments? Next, I'd like to recommend that you attempt Datavare EML to PDF Converter. Multiple EML files can be converted to PDF format with ease with this tool. Multiple EML-based email clients, including Apple Mail, Windows Live Mail, Eudora, Outlook Express, and many more, can be supported by it. Therefore, users may easily complete the conversion in a few minutes thanks to this. Users can print multiple EML files in PDF format and flawlessly convert EML to PDF format. The utility extracts and saves EML to PDF format with embedded attachments in a… more

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   Resolved  ·  AdminJennifer Vu (Admin, Adobe) responded

   Spam

9. Erro te ortografia, assim que fiz login. Aparece uma tela referente à existência da opção de cortar o tamanho da página

   Erro de ortografia na palavra tamanho.

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10. Koetilauksen peruuttaminen

    Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.

    Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.

    Seppo Juurikko

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Seppo,

    
    

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    
    

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    
    

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    
    

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

    
    

    Thanks,

    Acrobat web team

11. Unable to process request

    Why i can't do anything with my file?
    what does unable to process request mean, it cause my pc or your site, i need a help

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12. Poor Convertion

    Convertion of the document was poorly done,unhelpful

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13. Please don't hang up on your customers.

    I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Joe,

    
    

    Thanks for reaching out and apology for any inconvenience caused. You can connect with support team via phone. Please refer to https://helpx.adobe.com/contact/phone.html 

    
    

    Regards,

    Acrobat Web team

14. Delete Account Information

    Please close this account. I thought it was a free, but limited abilities. What a come on!

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Lily,

    
    

    Thanks for reaching out and apology for any trouble caused. 

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

    
    

    Thanks,

    Acrobat Web team

15. PLan wont switch even afte paying

    This just keep pulling up my PDF Pack Plan, but I hve a Pro plan that I want to access

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16. Kündigung

    Wieso kann man ihre Produkte nirgendwo löschen? Die man nicht braucht ? Ich habe versucht anzurufen aber Sie sprechen 🗣 nur englisch
    MarionGatz

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17. excellente qualité de compression

    good

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks Florent for your feedback. We are glad that you liked Acrobat web experience. Hope you continue to use the app.

    Regards,
    Shweta

18. Cant convert PDF to docx

    I WILL RATE YOU WITH BAD RATE!!!!

    PLEASE, SOLVE MY PROBLEM ITS URGENT.
    ,, Unable to process request
    Please contact customer support for help. "
    I CAN'T CONVERT MY DOCUMENTS FROM PDF TO WordDocument

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks for using Acrobat Web and apology for any inconvenience caused. You are seeing this error since acrobat web is currently not available in your region.

    Regards,
    Shweta

19. Cancel plan not found on website and no one answers the telephone

    I am not using this plan enough to justify this monthly fee.
    I was not able to find how to cancel my plan online.
    I was not able to reach anyone at the phone number listed on this monthly charge.
    
    PLEASE stop charging my Credit card for this monthly plan.

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Donna,

    Glad to hear that you are able to get the resolution here.

    Thanks,
    Shweta

20. Great Customer Experience

    Thank you Sumit for helping me solve my issue with my Adobe Pro DC account. Your support was impressive and timely

    2 votes

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