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    Wendy Hagen commented  · 

    While using the older version of Adobe Acrobat and having issues with it…

    • Taking forever for documents to open
    • Selecting a file within File Manager and the document not even opening Adobe at all.
    • Having to go into Task Manager and then having to delete all Adobe background processes to make the program work again or uninstalling and reinstalling the program.
    • My customized toolbars reverting back to default on their own every now and then.

    I finally broke down and enabled the newer version of Acrobat. What a pain in the A$$! Do the people that create these new versions even use the program?

    • The new layout – whose bright idea was this? There is so much I don’t even know where to begin. It is not user friendly AT ALL. You have tools to the left, tools to the right and bottom right. This is a lot of moving your mouse around to do various tasks. Why can't I have the quick action toolbar docked to the side panel or up at the top? I do a lot of screenshotting and this stupid toolbar is ALWAYS in the way! When I zoom in to 150% and the entire document is not showing - there is not "left to right" scroll. Not to mention the "All Tools" toolbar, why can't I make this smaller? It takes up so much “viewing” space!
    • I work on multiple monitors, and I typically have Adobe opened up full screen. If I open multiple documents and they fill the top area, when I want to move the program to a different monitor, there is nowhere in the top to double-click to make it full screen. I know I could click on the full screen button on the top right, but if I accidentally move the program to a new monitor and that button is not viewable, that is when I cannot double click the area to make it bigger.

    I would simply go back to the old version, but every time I do, I have the above issues and when I have to pick from either the old version or the newer version, at least the newer version isn’t making me fix the program all the time.

    You know, for the amount of money us customers pay for this program, you would think it would be better. Adobe use to be the gold standard. However, it seems it is turning to **** and if this continues, I will have to start looking at their competitors. Adobe needs to look at all the discussions and comments and just switch back to the older version and fix the problems that everyone was having in the older version without having to change the toolbars. You don't change what isn’t broken (toolbars, etc.), you just fix the issues. This version is complete S#@$!!.

    Wendy Hagen supported this idea  ·