Settings and activity
8 results found
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12 votes
Hi Bethany,
Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?
Thanks,
Team Adobe
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6 votes
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6 votes
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5 votes
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9 votes
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8 votes
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8 votes
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8 votes
Hello Team Abode
I am also getting this repeditive and irritating tour popup. How many times does Abode expect users to take the same tour? There should be a simple way for users to permanently delete or disable the Tour, without going into regedit. This is a fault with the last release and should have been fixed now by Abode.
What happens is that each time I download and want to open a new PDF document (ie not opened before) the tour popup appears. After I close and then reopen the same site with the same PDF document the popup doesn't appear. I have scrolled through every Adobe folder in regedit, but have not been able to find an Adobe Tour file to disable. It appears other Adobe users are experiencing the same problem. Some solutions say the tour file is within a DC labeled sub-folder but I don't have a DC sub-folder under the main Adobe Reader folder.
Hope you can fix this.