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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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  • If your feature idea or issue is not listed, post it 
For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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54 results found

  1. AI NEEDS TO BE SHUT OFF

    ALL THIS AI **** IS KILLING ME! Half my Adobe tools are in a perpetual state of refreshing and have not been visible on the side bar of my screen in over a week. I can't even see any of the tools under ALL TOOLS. Please fix this. How do I go back to pre AI Adobe? I just want to fill my pdfs and do my work.

    7 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  2. TURN AI OFF - THIS IS HINDERING PRODUCTIVITY

    I don't know what is happening with Adobe but this has become more time consuming and frustrating than ever with all this AI **** keeping my account in a state of perpetual "refresh or loading" making my tools unavailable, my signatures will take forever to load, and the fillable fields are sometimes not fillable anymore and I'm forced to add a text box to edit what was previously fillable. So I end up unable to delete prior fillable data and when I try to add new text, it literally just layers it on top of previous info. This is crazy.…

    6 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  3. AI assistant refused to summarise

    Your AI assistant refused to summarise the article and answer my questions because 'Some content in the document, question, and/or answer violates the User Guidelines.' Utterly ridiculous. This article (and the research I'm working on) area about studying antisemitism - in order to combat it.

    1 vote
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  4. AI Assistant Not Working

    I'm paying monthly for AI Assistant and it has not been working this entire day so far. I was happy to have found it as it helps with my job, but why pay for it when it works off and on?? Frustrating.

    0 votes
    Need Info  ·  2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  5. bug tela preta

    olá esta ocorrendo uma tela preta logo ao abrir o arquivo para imprimir, foi notado que se o arquivo for salvo, não ocorre o bug porem caso não... tem essa ocorrência. outra questão os icones de impressora, baixar, janela de arquivos/ impressão.. mudarem de lugar isso atrapalha a experiencia do programa, dado o ponto que não o torna fluido.

    1 vote
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  6. Extension slow to handle large files

    The new chrome extension seems unable to handle large .pdf files. Files that open perfectly in the desktop app, and open perfectly in the "old" Chrome Acrobat, take several minutes to finish loading in the extension (not an internet issue -- I was able to download and open the same file in seconds while waiting for the extension to finish loading it).

    1 vote
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  7. Cópia de texto removendo espaços

    Quando um conteúdo textual é copiado de um documento, é removido deste conteúdo os espaços em branco. Por exemplo: No documento está escrito: "Lorem ipsum dolor sit amet." é transferido para o clipboard a frase "Loremipsumdolorsitamet.". Além disto, acentos também são tratados como caracteres independes.

    1 vote
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  8. Terrible service

    Not ask people to log in to open a standard pdf. That is the most outrageous step backwards it literally made me swear outloud and immeadiatlely cancle adobe acrotbat pro. Why pay 20 and month to make expirience worse? Stupendously agressively bad design.

    7 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  9. extremely slow in loading

    Extremely slow in load my document of 5 pages. Very frustrating when you are in a hurry or trying to show someone the document.

    11 votes
    Need Info  ·  2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  10. Make a product that actually works

    This **** is not working. I should be able to open a simple pdf with Adobe.

    9 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  11. Print from Acrobat plugin prints jibberish characters

    Frequently when trying to print a pdf using the Adobe Acrobat plugin, it just shows random characters instead of the actual document (see attached screenshot).
    It doesn't matter what printer I choose, even if I choose Adobe Acrobat PDF printer.
    So I have to save the pdf file, open it in Acrobat, then print it (a convoluted process).

    7 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  12. Note of Great Disappointment

    I have completely wasted my money!!!!! This program was supposed to enable me to convert a PDF file to a Word document, but IT DOES NOT WORK! The document I need to convert is a manuscript I need to submit to my publisher. I am very, VERY displeased!!!!!!!

    1 vote
    0 comments  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hello Eileen,

    We are really sorry for the inconvenience caused to you due to this issue. However, we are unable to reproduce the same at our end. Can you please share the document link with us , if its not confidential, so that we can try at our end and debug?

    Thanks,

    Shilpa

    Adobe Team

  13. Trouble printing

    I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.

    202 votes
    11 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Camille,


    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.   Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document.   Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.   


    Thanks and Regards,  

    Shilpa Setia 

    Lead QA, Adobe

  14. Error in PDF opening

    Not sure why half the time these things don't open.

    4 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  15. STOP tour popup

    Shut off the stupid tour pop up - we aren't first time users.

    12 votes
    2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Bethany,

    Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?

    Thanks,

    Team Adobe

  16. Printing using the Acrobat extension just prints random text

    Printing any Adobe Acrobat document to any printer shows that it is gust going to print jargon characters.
    See attached screenshots of what the document should look like and what it looks like if you try printing from the Acrobat extension. I have to download the document, then open it in Acrobat then print it to work.

    3 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  17. Request e-signatures bug

    Please let me know why I can't access the tool "Request e-signatures".

    3 votes
    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Chris,

    We would like to know if you are able to use request signatures know? Was this issue resolve or are you still encountering some issues? Please let us know 

    Thanks, 

    Sign in Acrobat Web Team

  18. Slow to load and print

    Ever since this extension installed itself on my browser it takes much longer for PDFs to load. I also have to click the print icon repeatedly before it will finally print anything. I never had these problems until this extension installed itself a week or so ago. I run an etsy business that generates customer shipping labels as PDFs so these problems slow down my work day and it becomes very frustrating very quickly.

    93 votes
    3 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  19. Please allow bookmark

    Hi! I was not able to see bookmarks in the pdf in this broswer extension

    4 votes
    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. We are trying to debug this issue, however we will need your help for the same. Can you please share the PDF URL where you are facing the issue?

    Thanks,

    Shilpa

    Team Adobe


  20. Download Bug

    Cannot download documents with this extension. There seems to be a bug that was not present before. Thank you!

    7 votes
    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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