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  1. 7 votes

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    Anonymous commented  · 

    Any timeline on a resolution to this problem? We produce a very large amount of reports using Adobe PDFs and this is a challenge to get the forms turned in for our Technicians. Appreciate all the assistance in getting this resolved.

    Also, 'Rich' on this message board seems to be having the same issue as we are, possibly.

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    Anonymous commented  · 

    Will attach remaining three examples, since first one went through without hanging up like they did last week.

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    Anonymous commented  · 

    Examples of original forms. Will attach one at a time, if possible, because of previous problems doing so. Two examples of Landscape forms (which have the problem with text appearing when shared flattened); two examples of Portrait oriented forms (which do not have this issue when shared flattened).

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    Anonymous commented  · 

    Last week I tried to upload the example file here as you requested, but it would not upload. I replied to your email with the example attached. Is there a better way to get this to you? Also have you identified this problem and are working on an update to correct it?

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  2. 4 votes

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    Anonymous commented  · 

    Adobe has requested examples of our original forms so they can check it out. This seems to be a similar or identical issue to what you may be experiencing. You may want to attach an example of the original form you are using where this occurs to assist them in coming up with a solution.

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    Anonymous commented  · 

    Are your forms which appear blank in the fields oriented Landscape? Are the fields really blank, or does it appear as though the text might be there, and is ‘skewed’ into a very narrow line near the top or bottom of each field? This is the problem I am experiencing with their latest update when we share the files ‘flattened.’ Does not happen it the files are shared ‘fillable’ without flattening the PDF. Trying to get an update from Adobe that fixes this problem from their most recent update.

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