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  1. 147 votes

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    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Can you please share screenshot of the login screen that you are getting?

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    Kalani Duncan commented  · 

    bro my guy is left hanging

    Kalani Duncan supported this idea  · 
  2. 40 votes

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  3. 58 votes

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  4. 64 votes

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    Kalani Duncan supported this idea  · 
  5. 118 votes

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  6. 94 votes

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  7. 90 votes

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    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

    Kalani Duncan supported this idea  · 
  8. 121 votes

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    Kalani Duncan supported this idea  · 
  9. 120 votes

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    Kalani Duncan supported this idea  · 
  10. 117 votes

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    Kalani Duncan supported this idea  · 
  11. 165 votes

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    Kalani Duncan supported this idea  · 
  12. 83 votes

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    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

    Lead QA, Adobe

    Kalani Duncan supported this idea  · 
  13. 197 votes

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    Hi Camille,


    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.   Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document.   Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.   


    Thanks and Regards,  

    Shilpa Setia 

    Lead QA, Adobe

    Kalani Duncan supported this idea  ·