30 results found

1. Unable to Convert Large ChatGPT Threads to PDF With Adobe Acrobat

   Hello Adobe Support,

   I am contacting you because I am having an ongoing issue using Adobe Acrobat to convert large webpages into PDF files, specifically long ChatGPT conversation threads.

   One of the main reasons I purchased Adobe Acrobat was to reliably save important webpages and long chat records as complete PDFs. However, when the webpage is large, Acrobat is not able to complete the PDF conversion properly. The conversion either fails, cuts off content, or does not capture the full thread.

   This is very frustrating because the exact issue I am trying to resolve requires preserving large ChatGPT chat threads as complete PDF records. I am dissatisfied with my purchase because I expected Acrobat to handle webpage-to-PDF conversion more reliably, especially for documentation and recordkeeping.

   Please clarify the following:

   What is the exact limit for converting webpages to PDF in Adobe Acrobat?
   Is the limitation based on page count, file size, webpage complexity, browser memory, or another factor?
   What is Adobe’s recommended workflow for converting very large ChatGPT conversation threads into complete PDFs?
   Is Acrobat desktop more reliable than the browser extension for this task?
   Is there a way to split or queue a long webpage conversion without losing content?
   If Acrobat cannot reliably perform this task, what solution does Adobe recommend?

   I need a dependable way to turn long ChatGPT chat threads into complete PDF files without missing content. Please advise on the best supported method.

   Thank you,
   Julius Nicholson

   Hello Adobe Support,

   I am contacting you because I am having an ongoing issue using Adobe Acrobat to convert large webpages into PDF files, specifically long ChatGPT conversation threads.

   One of the main reasons I purchased Adobe Acrobat was to reliably save important webpages and long chat records as complete PDFs. However, when the webpage is large, Acrobat is not able to complete the PDF conversion properly. The conversion either fails, cuts off content, or does not capture the full thread.

   This is very frustrating because the exact issue I am trying to resolve requires preserving large ChatGPT chat threads… more

   2 votes

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   0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShilpa Setia (Senior Lead Software Engineer, Adobe, Adobe) responded

   Hi Julius,

   We apologize for the inconvenience. We have deployed a fix on our end. Could you please update the extension to the latest version (26.8.1.7) and retry the workflow? Please let us know if the issue still persists.

   Thanks,

   Adobe Team

2. I am getting rid of this as soon as my month is up. The AI just messes things up and the Cntro-F search is spotty. Just a terrible prodcut

   I have no idea. But the subscription Acrobat that is now on my computer is really terrible. I doj't use AI and have no plans to use AI so the pop-up just messes things up. Go back to square one.

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   0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShilpa Setia (Senior Lead Software Engineer, Adobe, Adobe) responded

   Hi,

   We sincerely apologize for the inconvenience this issue may have caused you. Our team has identified and resolved the problem.

   Please try again, and don’t hesitate to reach out if you experience any further issues—we're here to help.

   Thank you for your patience.

   Thanks,

   Adobe Team

3. not possible

   The giant string of text that (Acrobat? Chrome?) adds before the actual URL to the pdf in order to render it like something in Acrobat is obnoxious - is this really necessary? I have to delete it all when I just want to share the pdf link with somebody else.

   9 votes

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   Resolved  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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4. Log in is annoying and invasive to my privacy

   why do I have to sign into your stupid software to see a public pdf file?

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   0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShilpa Setia (Senior Lead Software Engineer, Adobe, Adobe) responded

   Hi,

   Thanks for sharing your feedback. This should be fixed now with the latest update of extension. Can you please check now and confirm if this is working fine for you now?

   Thanks,

   QE Team, Adobe

5. adobe

   stop requesting sign in, it interrupts progress.

   7 votes

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   0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShilpa Setia (Senior Lead Software Engineer, Adobe, Adobe) responded

   Hi,

   Thanks for sharing your feedback. This should be fixed now with the latest update of extension. Can you please check now and confirm if this is working fine for you now?

   Thanks,

   QE Team, Adobe

6. Please stop asking me to login

   Adobe Acrobat keeps asking me to sign when I open pdf in chrome. This behavior is annoying. So I will try to find a different pdf reader.

   161 votes

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   17 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShilpa Setia (Senior Lead Software Engineer, Adobe, Adobe) responded

   Hi,

   Thanks for sharing your feedback. This should be fixed now with the latest update of extension. Can you please check now and confirm if this is working fine for you now?

   Thanks,

   QE Team, Adobe

7. Where is the Open In Desktop App button

   My Open in Desktop App button has disappeared. This is killing my productivity! I can't find any support for this.

   8 votes

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   0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

   Hello,

   We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

   Please let us know if you face any further issues.

   Thanks,

   Ashu Mittal

   Acrobat Team

8. Open in Desktop app

   add back the open with desktop app!!!

   7 votes

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   0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

   Hello,

   We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

   Please let us know if you face any further issues.

   Thanks,

   Ashu Mittal

   Acrobat Team

9. Chrome extension Launch to Desktop App button gone

   Launch to Deskp App button in Chrome extension has disappeared. Is there a fix for this?

   3 votes

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   1 comment  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

   Hi Kris,

   We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

   Please let us know if you face any further issues.

   Thanks,

   Ashu Mittal

   Acrobat Team

10. Open In Adboe Deskptop Button is missing!!

    I am now missing the "Open in Adobe Desktop" button and I need that. Please put it back.

    4 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

11. Bring back Open to Desktop App Button!!

    Open in Desktop Button

    3 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

12. WHERE'S THE HAND TOOL?

    PLEASE PROVIDE THE HAND TOOL.

    21 votes

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    9 comments  ·  Adobe Acrobat in Microsoft Edge  ·  Delete…  ·  Admin →
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    Resolved  ·  amukherj responded

    Happy to share that this issue has been fixed in the latest release (Sep 2022).

13. Open in desktop button is missing

    There was a button to open in desktop app. Where did it go?

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi Tracy,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

14. bring back my OPEN IN DESKTOP APP button

    Bring back my OPEN IN DESKTOP APP button

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

15. WHERE IS OPEN IN DESKTOP BUTTON????

    Where is the Open in Desktop button????

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

16. Open in Desktop App Option Not Available

    Open Desktop App option in the Shared review URL is not consistently available. There are always issues accessing Shared Reviews.

    2 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

17. Open In Acrobat Button

    Please bring back the "Open in Acrobat" button that web-viewed PDFs used to have. It's extremely inconvenient to not have that button anymore!!! Thanx.

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

18. Bring Back "Open in Desktop App"

    Where did the option to "open in desktop app" go? That was very convenient. Please bring it back!

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

19. BRING BACK 'OPEN IN DESKTOP' BUTTON

    BRING BACK 'OPEN IN DESKTOP' BUTTON

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team

20. Missing Button

    Where's the "Open in Adobe" button?

    •  

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello,

    We have released a fix for this issue. Please restart your Chrome browser instance once and you should start seeing the button on your relaunch.

    Please let us know if you face any further issues.

    Thanks,

    Ashu Mittal

    Acrobat Team