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11 results found

  1. Adobe add-in Word crashing

    1 vote

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    1 comment  ·  Acrobat for Microsoft Outlook, Word, Excel, and PowerPoint  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Deborah Anderson,

    Thanks for reporting this — sorry to hear you're running into crashes with the Word add-in. Could you share a few more details?

    Platform: Are you on Windows or Mac?

    Word version: Word desktop app or Word Online (in a browser)? If desktop, which build/version (File → Account → About Word)?

    When does it crash? Right when Word opens, when you click the Adobe Acrobat "Convert to PDF" button, during conversion, or at some other point? If you could share the exact steps/workflow you followed — from opening the document to the moment it crashed — that would really help us reproduce it.

    Frequency: Does it happen with every document, even a simple, brand-new one with just a line of text — or only with certain documents (larger files, ones with images/tables, password-protected files, etc.)?

    Error message: Do you see any error message or dialog before/when it crashes? A screenshot would help if so.

    This will help us reproduce and fix the issue as quickly as possible. Thanks for your patience!

    Regards,
    Rahul

  2. sdsd

    1 vote

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    0 comments  ·  Acrobat for Microsoft Outlook, Word, Excel, and PowerPoint  ·  Admin →
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    Rahul Chauhan shared this idea  · 

  3. test

    3 votes

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    0 comments  ·  Adobe Acrobat for SharePoint/OneDrive » Commenting  ·  Admin →
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    Rahul Chauhan shared this idea  · 

  4. Some users see Read Only with Adobe Document Cloud Even though they have enough privileges on the document

    5 votes

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    1 comment  ·  Adobe Acrobat for SharePoint/OneDrive » Commenting  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Vin.
    Thanks for sharing the info, could you retry and update us if stills happening.

  5. Comments auto-generated from CAD make reading plans and drawings impossible.

    5 votes

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    1 comment  ·  Adobe Acrobat for SharePoint/OneDrive » Commenting  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Elise,
    Can you check now and update

  6. Document not appearing correctly in Adobe Cloud

    4 votes

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    1 comment  ·  Adobe Acrobat for SharePoint/OneDrive » Preview PDF  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Tom,

    Thanks for reaching out to us !!
    Can you check now and update us if this issue still persist.

  7. Adobe Document Cloud deletes previous entries when drawing new entries

    4 votes

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    3 comments  ·  Adobe Acrobat for SharePoint/OneDrive » Other  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Marcel Klappert ,

    Thanks for reaching out to us !!
    Can you check now and update us !!

  8. Lines overlap in PDF created from PPTX

    5 votes

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    1 comment  ·  Adobe Acrobat for SharePoint/OneDrive » Create PDF  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi User,

    Thanks for reaching out to us!
    If possible, could you share the file or screen recording for the issue.

  9. Highlights from Edge Browser doesn't render

    1 vote

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    1 comment  ·  Acrobat for Microsoft Teams, Outlook, Copilot  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Jacob Hernández ,

    Thanks for reaching out to us !!
    Can you please check now and help us with steps.

    Could you share the machine/browser details as well

    ~Rahul

  10. comments are lost

    3 votes

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    1 comment  ·  Acrobat for Microsoft Teams, Outlook, Copilot  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi Matyas Szabo,

    Can you check now, it should work as expected. Let us know if you face the same issue again.

  11. Publish Graph APIs list for "Acrobat for Teams"

    2 votes

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    2 comments  ·  Acrobat for Microsoft Teams, Outlook, Copilot  ·  Admin →
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    Rahul Chauhan commented  · 

    Hi, Thanks for reaching out to us!!
    Hope, this would resolve your query.

    Graph API List:

    1) Profile.
    2) Recent Files.
    3) Drive Files.
    4) File Meta Data.
    5) Upload File.
    6) User Permissions.
    7) Teams of which user is part of.

    ~Rahul