Settings and activity
11 results found
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64 votes
An error occurred while saving the comment Peter Mirones supported this idea ·
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87 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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90 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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83 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
Lead QA, Adobe
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95 votes
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119 votes
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120 votes
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117 votes
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147 votes
Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Can you please share screenshot of the login screen that you are getting?
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165 votes
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197 votes
Hi Camille,
Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.
Thanks and Regards,
Shilpa Setia
Lead QA, Adobe
Some days its easy to use, BUT all of the above survey questions apply to me. Why is this app so hard to use when I downloaded to full program. The program sends you to many places before you can actually EDIT and or PRINT the doc. The program needs to be smoother to use when you want to be able to pull up a doc without going through so many different pages before the program actually allows you to use it. So I just put it in WORD and leave it on my desktop. Whereas Acrobat, it seems like you need CIA clearance to get to edit or copy a doc. WHY did you make this program so hard to use all the time?