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47 results found

  1. Why cant I save PDF

    4 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Abdul Samad commented  · 

    Hi Christine,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively.

    If the user doesn't have permission to save the file in a particular folder then the "Unable to save" message is displayed. The same message is displayed if you are trying to save a file with a name that is already present in the folder and cannot be deleted. Requesting you to try to save in a different folder and let us know if the problem persists.

    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  2. pdf's not opening and getting error when trying to access.

    4 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Glacier,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Usually, this message is displayed when the PDF is corrupted. Your insights will help us better understand the problem and assist you more effectively.

    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  3. zoom

    3 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Patrick,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please tell us whether you are talking about clicking on the link or the bookmark? It will be more helpful if you can share the PDF with us on which you are facing the issue. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  4. Browser plugin taking over constanlty when I want the REAL application

    5 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Abdul Samad commented  · 

    Hi Donny,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We'll try to replicate this issue to fix it. Can you please provide us some more information like the OS and browser version? It will also be helpful to us if you tell us the steps you are following to disable it.
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  5. some paragraphs copy others do not

    2 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Ruth,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Is there any specific PDF on which you are not able to copy?
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  6. Does not load

    2 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  7. unable to open pdf in chrome

    3 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Patricia,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  8. left right scroll bar has been missing for months in updated Acrobat - SHEESH

    5 votes

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    Abdul Samad commented  · 

    Hi Jessie,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Thanks for highlighting this issue to us. We will try to fix it and will get back to you once fixed. We always try to make your experience with the Acrobat extension seamless.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  9. Would not open document

    6 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Abdul Samad commented  · 

    Hi Lisa,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  10. Unable to save file I'm viewing to my computer. The only option offered is to Adobe Cloud . Changed setting to My Computer, had no effect

    14 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Michael,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  11. New Version Not Efficient

    5 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Lilia,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  12. Printing setting functionality portrait to landscape issue

    5 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi John,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Ideally, once the print is previewed the preview dialog handles the printing process further as per the system and settings.

    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  13. ACFrOgBqIqFeV2MQddUbEbVqSHPTEdK31QAE3T9Ok4rOkV6sKWG1SxJgC_feaaat7h-k37Ws78cFiqdaj748T6O69SD4vkRsUF4q-OZNpwSKVJbePLt8TiEhFwFUo-G_F0GmHTSmXG2j

    2 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Lil,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  14. Hebrew characters copied backwards only in extension pdf viewer

    2 votes

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    Abdul Samad commented  · 

    Hi David,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Thanks for sharing the details of the issue along with the attached file which we can use in debugging. We are trying to fix it and will get back to you once fixed. We always try to make your experience with the Acrobat extension seamless.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  15. Saving

    9 votes

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    2 comments  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Chrome  ·  Admin →
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    Abdul Samad commented  · 

    Hi Keri,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Requesting you to please share the PDF link or file that you were trying to fill and save or print. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  16. No direct access to Adobe Cloud Storage from browser extension

    5 votes

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    Abdul Samad commented  · 

    Hi Ashoka,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. I would like to tell you, and you might have experienced it already that you can view the hosted PDFs into Acrobat Extension directly just by clicking on the PDF link without even downloading it into the local drive and can use all our verbs like Convert, Compress, Edit, etc. based on your subscription.
    You can also manage your Adobe Cloud storage by clicking on your profile icon and then clicking on "My Adobe cloud storage files" which will open Acrobat Web in a new tab.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  17. several

    3 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Abdul Samad commented  · 

    Hi Kathy,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  18. pdfs not downloading with edits

    2 votes

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    Abdul Samad commented  · 

    Hi Keira,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  19. Usability Concerns

    10 votes

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    1 comment  ·  Adobe Acrobat in Browsers » Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Abdul Samad commented  · 

    Hi Spencer,

    Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you've encountered. In order to assist you effectively, we kindly request further details regarding the issue you're experiencing. While the quick access of commenting tools is available in the Acrobat Extension, understanding the specifics of your situation will enable us to provide tailored assistance. Your input is invaluable to us, and we're committed to ensuring a seamless experience with the Acrobat extension. We look forward to hearing from you soon.

    Best regards,
    Abdul Samad
    QE, Adobe

  20. https://www.mynyl.newyorklife.com/ss/misc/api/view-documents/documents/0

    4 votes

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    Abdul Samad commented  · 

    Hi Ken,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Requesting you to please share the PDF link or file that looks blurry. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

2