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  1. 1 vote

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    Hi Pablo G,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

    Pablo G shared this idea  · 
  2. 2 votes

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    Hi Kylie,

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards 

    Amit

    Pablo G supported this idea  ·