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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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735 results found

  1. Compression settings are false / in reverse

    Hey guys, you have a huge error in this PDF compression platform.
    As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
    And vice versa.
    “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
    Mind blown!! Please fix.

    4 votes
    Need Info  ·  2 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  2. change tool functionality

    the tool section functionality is HORRIBLE.. since you changed to not having to click the selection each time it is FRUSTRATING to edit the original selection (arrow, line, box, comment).

    3 votes
    Need Info  ·  2 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  3. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    4 votes
    1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  4. It can't be that hard to compress a PDF

    the desktop version made my mostly text PDF look like ****, so I'm trying the online PDF compressor. It's been "compressing" my file for at least 5min...I'm over it! this really shouldn't be so hard.

    2 votes
    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

  5. KI Assistent funktioniert nicht

    KI Assistent funktioniert nicht

    3 votes
    Need Info  ·  1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?

  6. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    4 votes
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi laila


    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?


    Thanks,

    Ayushi

  7. useless program, glad I got a free trial, absolutely no changes. Wasted an hour so far trying to move a single text box, it still hasn't

    nothing works

    3 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  8. Fix issue with deleting pages

    The organize page service is not deleting pages

    4 votes
    Need Info  ·  3 comments  ·  Organize Pages  ·  Admin →
    How important is this to you?

  9. ****

    you made me loose 2 entire days and iwill loose my contract too. It only messes everything

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  10. Fallo en edicion

    tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  11. Poor AI service

    I often get an error message, 'something went wrong, please try again in a few minutes' whenever I try to use the AI function - I'm very frustrated as I paid for the annual fee for this feature and it is useless.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRahul Upadhyay (Admin, Adobe) responded

    Hi Toshiyo Hayashi

    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?

  12. Contact records for further use

    Hi, I suggestion we can add our contacts. Si we don't have to enter each contact for signature every single time. Also, the sign platteform is buggy, I had to start over 5 times!!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Charles,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  13. Improve the e-sign feature

    Why does a perfectly prepared PDF document that looks good turn wonky with missing data when it is sent out for a signature?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document before and after were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team


  14. Resending of E-sign Request

    Resend e-sign request

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Ash,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web 

  15. Make instructions clear and updated.

    Yo, why is your product so difficult to use? Come on, I'm wasting so much time.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. Fix text boxes

    make sure that text boxes that have been entered don't suddenly stop letting people edit them

    1 vote
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  17. very bad experience

    not good

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  18. Title of the documents for e-signature

    Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.

    2 votes
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Shrenik,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Does this happen with any file type?
    • Does this happen only with multiple files?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. error en resumen

    cuando realizo un resumen, siempre aparece la siguiente información en la imagen que adjunto, me solicita actualizar la pagina.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Leo Castaneda


    Sorry for the inconvenience you faced. Can you please let us know if you are facing this error for all the files or a single file? Could you please share the file with us if possible ?


    Thanks,

  20. signature recovery

    I have had multiple documents cutoff signatures when E-signing. I am wondering if someone could help me figure out why and get the signatures to show up.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Jon,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

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