749 results found
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change tool functionality
the tool section functionality is HORRIBLE.. since you changed to not having to click the selection each time it is FRUSTRATING to edit the original selection (arrow, line, box, comment).
3 votes -
E-Signature errors
When attempting to send an e-template for signatures is there a way to avoid receiving error messages.
1 voteHi Britney,
We’re sorry to hear you’re running into error messages when trying to send an e-template for signatures — we understand how inconvenient that can be.
To help us better understand what’s happening, could you please share a bit more information about the error? If possible, a screenshot or short video showing the message would be really helpful for our review.
Thank you for your patience and for giving us the opportunity to assist.
Warm regards,
Sign in Acrobat Web Team
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feedback
You used to allow word files for signing, now you don't. This is a step back and not user friendly. Why is it when you make changes it is a considerably worse program to use? Seriously, all these new changes from the old interface is making it slower and consistently worse than the last re-iteration. Thinking of suggesting moving my organization to docusign.
1 voteHello Lisa,
Thank you for your feedback.
Could you provide a bit more detail about the steps you take when trying to upload Word files for signing? For example:
- The file type and size you’re trying to upload
- The point where the process doesn’t work as expected
This will help us understand the issue and explore possible solutions.
Sign in Acrobat Web Team
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Compression settings are false / in reverse
Hey guys, you have a huge error in this PDF compression platform.
As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
And vice versa.
“High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
Mind blown!! Please fix.4 votes -
AI? Slow or not working
I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.
Not sure what use this is
4 votesHi Breandán Murray,
Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?
Thanks,
Ayushi
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Acrobat Web App > Request e-signatures choosing a template pulls up the totally wrong one
There's a bug under E-sign > Request e-signatures. When I choose a template and then proceed to the next dialog, 80% of the time it chooses a totally different template than the one I selected. See attached screen recording.
1 voteHello Seth,
We’re currently reviewing the issue, but we’d appreciate your help in understanding it more thoroughly.
Could you please share the specific steps you took leading up to the problem? This information will help us identify the root cause more efficiently to fix it as soon as possible.
Thank you in advance for your cooperation!
Best regards,
Sign in Acrobat Web Team
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starred document function not working
I have a problem relating to starred documents. I pay a monthly subscription, but I cannot get any help to sort this issue. I am very disappointed. please can someone contact me
1 vote -
hard to use
I have always found Adobe very difficult to use just gotten a very large multi page form from my employer I need to fill out I've tried everything I can to try to figure out how to fill in these boxes on my computer or on my phone and it is a nightmare I don't know if it's because the people in the office that made the document did not create it as a form or what but it is very difficult.
1 voteHello Jeff,
We’re sorry to hear about the difficulties you’re experiencing. Filling out large, multi-page forms can be challenging, especially if the document wasn’t originally created as an interactive form. To help us better understand the issue, please let us know which steps were taken to create this document. We appreciate your patience and thank you for sharing your experience.
Best regards,
Sign in Acrobat Web Team
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Issues with system
I think there is a bug in the system because me and multiple other people on my team have been unable to upload documents and request e-signatures. It will let us get in a little bit and then it will glitch.
1 voteHello Brandy.
Our developers have requested further information regarding the issue you have been experiencing. This will allow the team to better find and fix the issue.
Thanks,
Sign in Acrobat Web Team
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Acrobat E-Sign hangs while autosaving
Acrobat e-sign will frequently hang indefinitely while trying to autosave a document. Cannot download the document once stuck in the "Saving..." stall, so this effectively causes all new changes to be lost.
1 voteHello David,
We’re sorry for the inconvenience you’re experiencing. To better assist you, could you please provide us with more details about the issue? Any specific steps you took before encountering the problem, or is this issue happens with any browser? As well as any error messages you may have seen, would be very helpful. Thank you for your patience and collaboration!
Sign in Acrobat Web Team
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It can't be that hard to compress a PDF
the desktop version made my mostly text PDF look like ****, so I'm trying the online PDF compressor. It's been "compressing" my file for at least 5min...I'm over it! this really shouldn't be so hard.
2 votes -
KI Assistent funktioniert nicht
KI Assistent funktioniert nicht
3 votes -
Start to work
AI Assistant is not working for several days, nor in web, nor in program
4 votesHi laila
Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?
Thanks,
Ayushi
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3 votes
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text color
document text addition has no color, then it is useless
1 voteHello Μιχαλης Χ,
We are sorry you are experiencing trouble with this feature. Could you please send us more information, like a screenshot or a video of the issue, and if it is persistent? This will help us a lot to review the issue.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Impossibilidade de editar no premium
Tenho o adobe acobrat premium e nao consigo editar os arquivos. Não consigo atualizar o aplicativo no creative cloud, ja tentei desinstalar e instalar de novo e nao consigo. Só erro e erro.
1 vote -
Fix issue with deleting pages
The organize page service is not deleting pages
4 votes -
send for signature is incredibly buggy and leads to redo of work/waste of time
The page crashed and when I restarted it removed all the forms I added... this product is very slow and buggy
1 voteHello Justin,
We are sorry you are experiencing trouble with this feature.
Could you please tell us more about this behavior? Does it happen all the time or just with some documents? Which browser do you use?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Government from templates
The new format for Requesting e-signatures does not allow the user to access the US Government Forms template library.
1 voteHello,
We are sorry you are experiencing trouble feature . We are triaging your issue and are gathering more information to understand the problem better.
Does this happen with a specific file, or could you point us to where the "US Government Forms template library" is normally accessed?
Thanks,
Sign in Acrobat Web Team
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Renaming Binders
Will not let us rename a binder. Save button does not work when we go to rename it.
1 voteHello,
We are sorry you are experiencing trouble feature . We are triaging your issue and are gathering more information to understand the problem better.
Could you help us to describe the steps in which you encounter the issue so we can solve it as soon as possible.
Thanks,
Sign in Acrobat Web Team
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