Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

393 results found

  1. Awful service...just spent an age trying to get my Export PDF subscription working and was told that my subscription does cover export to JPEG...only to word. Supposedly I need to upgrade to some other service

    Export subscription explicity says:
    Export to Word
    Export to Excel
    Export PowerPoint
    Export to JPEG, TIFF, PNG

    How do I get my subscription to work?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Martin,


    Thanks for reaching out to us. We would recommend to upgrade your subscription to PDF Pack that covers PDF to JPG and PPT conversions and provide other offerings too. 


    Regards,

    Acrobat web team

  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I added comments and they all disappeared! Now I have to start over.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Kylie,

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards 

    Amit

  4. There is no way to remove the ****** floating menu when opening a pdf. Get rid of that garbage and show where the preferences can be changed at.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    Thank you for contacting us. To assist you better, Can you please apprise with below information:

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Amit

  5. I exported an adobe doc to a Word DOCx. Word cannot open the file. This is not a great help folks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Unable to edit PDFs as the "Preparing Document" notice will not finish

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Ekaterina Kingston,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue
    Hoping to hear from you soon.

    Thanks,

    Indu

  7. cannot export or print highlighted

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Dont make esc button the button to turn of selecting tool

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. It is not allowing me to delete a page and insert a new page. Once I hit save, it tells me something went wrong and gets stuck on the screen saying "discard" "cancel" and then I cant move forward with trying to save my new page.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Why your all tools are available only in Chrom but not in Adobe DC desktop.
    This is a disaster you made!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Hello - I'm having issues accessing the 'combine files' service included in my plan. This service has been working fine, until today. I tried solving this issue with the chat, but the service there was very poor and did not solve the issue. See attached chat log. I'm paying for this service, and expect to be able to access it. I have a deadline that I'm now late on due to this failure on Adobe's part to deliver on the services that I'm paying for.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. the web services was horrible. I was not able combine multiple PDF together and there was no button to report bug. On contrast MacBook default Preview combined them successfully. Your paid service is worse than some free products. Why should I keep subscription?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I AM NOT ABLE TO EDIT MY pdf. WHENEVER I AM GOING TO TRY SOMETHING "preparing file to edit..." MSG IS GETTING DISPLAYED. AND IT'S BEEN BUFFERING FOR LAST 15MINS. I FLT LIKE BEING CHEATED.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Abhirup Chakraborty,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the issue?


    Hoping to hear from you soon.

  15. FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Rebecca,

    Could  you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful 

    Thanks,

    Acrobat sign team

  16. I need access to all the tools on Adobe Acrobat Pro and I don't have those right now. I need Combine, Convert, Organize Pages, etc. I am very limited. Please help!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your reaching out, Thomas. We apologize for the inconvenience. Please provide us your subscription type and screen shot of error messages, we can help trouble shoot.


    Adobe Acrobat team

  17. reminder to recipients does not work on bulk send!!1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Salina,

    Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.


    Thanks,

    Adobe Sign Team

  18. Useless editing text. Text just disappears as soon as I try to add to it or change it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Lara Goldingay, 


    Thank you for contacting us. Can you please apprise us with the following information to assist you better: 

    1) Is it happening for all files or with any specific document only? 

    2) Could you please share the workflow and file on which you faced the issue  Hoping to hear from you soon.  


    Thanks, 

    Indu

  19. add the ability to edit the text fields online. I am running on an old computer for work and down want to download adobe acrobat (which i'm forced to the install creative cloud and all the other software that I don't want) Just make the web version as capable as the desktop app please and thank you

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Nolan,
    We are working on bringing all the features from the desktop version to the web version. Can you please let us know if you were looking for some specific features?

    Thanks,

    Indu

  20. Your product is slow, unreliable and does not save details locally prior to uploading.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Stephen Dutton,  


    Thank you for contacting us. Can you please apprise us with the following information to assist you better: 

    1) Is it happening for all files or with any specific document only? 

    2) Could you please share the workflow and file on which you faced the saving issue  Hoping to hear from you soon.  


    Thanks, Indu

← Previous 1 3 4 5 19 20
  • Don't see your idea?