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Acrobat Web

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617 results found

  1. I am subscribed to Adobe pro but I cannot edit a booklet and see the hyperlinks neither via iPad nor in safari, chrome or firefox. I only can add text or pages. When I added text, it changed my previous hyperlinks and moved them so the hyperlinks do not correspond to the right pages. The icon hyperlink does not appear anymore in editing. It is very frustrating. It also asks to constantly refresh the page. I susbcribed to Pro because of the editing but if I cannot edit anymore I will cancel my susbription.

    1 vote

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  2. I am unable to edit my PDF because I keep getting an error code. Please help me resolve this as I need to finish my taxes.

    1 vote

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  3. Make this service at least 50% less buggy and terrible. Copy and paste does not work, images appear as blank boxes, and the app crashes every three seconds.

    1 vote

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  4. At the time of filling the form the text box moves from it's place once we click somewhere else.

    Once the form is filled and downloaded, the text boxes are either incomplete or moved and sizes also are changed.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Prateek,

    As a follow up we will like to know more information about this issue. Could you provide more details? For example, if you could share the document you're using, the steps you do and any other information that might be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  5. Need help please

    1 vote

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    Hi, 

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Could you please provide some information on the issues you're facing?

    Thanks,

    Sign in Acrobat Web Team

  6. There needs to be an easy way to disable getting email notifications for every single comment that's made to the PDF. Very annoying.

    1 vote

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  7. when I use "request e-signature" it's very common that the emails don't get delivered to recipients and I'm having them check spam

    1 vote

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    Hello Jasen,

    We are sorry you are experiencing trouble with this feature. Could you provide more information about it? Is this a consistent issue? Do you as a sender received any email? And do you see the agreement in In progress section? This information will be really helpful to solve this issue.

    Thanks,

    Sign in Acrobat Web Team

  8. I'm having trouble with the "Request e-signatures" using Acrobat Pro on the web. A support rep helped me resolve the issue but said I'll need to use my desktop instead. My desktop doesn't allow for the use of a template without overriding the customizations such as the file name. This means I'll be adding custom fields each time I need to send the same document to people, whereas before I could customize a template that I had already set up the fields in. This is inefficient. The web app issue that I had to reach out to suppoirt for is…

    1 vote

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    Hello Rachel,

    We are sorry you are experiencing trouble with this feature. Could you provide more information about it? For example, if it's with a specific file that you are encountering this issue, the steps you do and any screenshot of the issue will be really helpful.

    Thanks, 

    Sign in Acrobat Web Team

  9. I sometimes have problems selecting multiple templates.

    It gives me a message: Unable to process files. Pleas try again.

    1 vote

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    Hi Julio,

    We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example if this issue is with a specific template? If so, could you provide the file? Any other information will be really helpful to solve this issue.

    Thanks,

    Sign in Acrobat Web Team

  10. I can't click on reminders

    1 vote

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    Hi Steven DeWitt,

    We're actively working on the issues that are posted. Could you help us letting us know if the issue still persist? 

    We appreciate you cooperation and patience.

    Thanks,

    Sign in Acrobat Web Team

  11. if you don't fix the errors, slow loading times etc very soon I will be leaving adobe never to return

    1 vote

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  12. OCR works only when it feels like it.

    1 vote

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  13. Was using Acrobat Professional on my computer. This changed yesterday. Now I can't "add text" like before. Acrobat tries to read the doc and changes it to a misread mumbo jumbo. Instead of adding my signature a coworkers comes up. I want to be able to use this without being connected to other employees

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    Hi Rosanne,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you provide more information about this issue? For example the steps you do and if it happens with a specific file, or anything else you might deem important.

    Thanks,

    Sign in Acrobat Web Team

  14. Compresson does not work with text at all

    1 vote

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  15. Totally disappointed in this new version. It is anything but easy to use.

    Wish I could go back, but if I do, I lose features that were available in the original version.

    I'm sure I'm not alone in my opinion!! :(

    1 vote

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  16. does not work

    1 vote

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    Hi Fresnel Josaphat,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. Also if there is is more information about what doesn't work…

  17. First, I can't use adobe sign in the desktop app because it crashes. Now I find a working way of using adobe sign and the signature fields aren't even in the places that I put them. I am so tired of this *. FIX YOUR *!!!! WE HAVE A BUISNESS TO RUN HERE!

    1 vote

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    Hi Samantha Hall,

    We are working on this issue, could you provide us information related to this? Does it still happens? Also on Desktop should be different 

    Thanks for cooperating with us.

    Sign in Acrobat Web Team

  18. This is so messed up. I spent two hours editing the pdf and I got a faulty end product with faded words, double words. Your product is so bad that I dont want to use it again

    1 vote

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  19. I ******* HATE Adobe! I hate the new version and I hate how UNintuitive it is compared to the older versions! I have to CALL tech support for the stupidest easy functions because everything is different and not easy to figure out without an instruction. If you don't use it, you lose it and I don't adjust or alter pdf's enough to remember how to alter forms. You people need to STOP adding all of these gosh **** functions and simplify more. In the Marine Corps the say this: K.I.S.S. Keep It Simple Stupid.

    1 vote

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  20. I don't know how to use it. I make changes and it draws a line down the side of the page and the deleted part has discoloration.

    1 vote

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