Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. 印刷する再のエラーが出る

    MacOS 12.4でPDF Viewerで印刷するとか習っずエラーが起きる。
    改善してほしい。

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Share the screenshot or description of what exact issue you're facing in printing the PDF file.

    Thanks,

    Harshpreet

  2. ZO VRESELIJK SLECHT. NIET te gebruiken.

    Zo VRESELIJK SLECHT. Niet te begrijpen en onwerkbaar.

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Chris, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) Are you facing the issue on all files or any specific file ?

    Thanks,

    Harshpreet

  3. Things I miss in the updated version of PDF sharing

    Not sure why you took away the blue DONE button or why I can't see the drop-down menu of page numbers at the bottom of page so I can easily jump to other pages instead of scrolling, but can you bring both of those features back?

    1 vote

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Carolyn, 

    Thank you for contacting us.

    Can you please provide  us with the following information to assist you better:

    1. Is this happening for all files?
    2. Is it possible to share a screenshot of preview of file ?

    Regards,

    Harshpreet

  4. can't upload a jpg with my signature

    can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 2 votes

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  6. Every time I tried to convert a file to pdf, I got a notification telling me to contact Support.

    I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.

    2 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your feedback and sorry to hear you are having issues with the Convert tool. Can you please provide a screenshot of the notification? Also, please share the file you were trying to convert if that is not possible, let us know the what was size of the file?


    Thanks,

    Acrobat Web Team

  7. bug in adding text

    text adding function is useless, does not work, part of text just dissapears.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  10. Failed to Get All Signatures, Filled all Signature Blocks with One Signature Instead

    I sent a document out for three signatures to three different email addresses. Adobe placed the first recipient's signature in all three signature blocks and told me "all recipients signed" the document. This does not work, people!!!!!

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Michael,

    Could you please provide more details about the document you sent so we can look into it? What's the name of the document and when was it sent and signed?

    Thanks,

    Adobe Sign Team

  11. Oppsigelse

    Hei, jeg ønsker å stoppe mitt abonnement. Får ikke loaded siden hvor man kan se plans.

    Vennligst bekreft

    Mvh.

    Mogens Rasmussen

    0 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mogens,


    Thanks for reaching out. and apology with inconvenience caused. Can you please share from whee you are trying to access plans page?


    Thanks,

    Shweta

  12. Fill & Sign once more broken - get it fixed permanently please!!!!!!!!!

    Bug detected...
    Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Nils-Carsten,

    Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?

    Thanks,

    Adobe Sign Team

  13. So wird das nichts!!!!!!!

    Ich versuche jetzt schon zum 7. mal meine Zahlungsdaten zu aktualisieren um den Betrag abbuchen zu lassen. Es kommt immer die Meldung das es bearbeitet wird und dann passiert nichts. So geht das jetzt schon fast 3Monate. Jetzt wollte ich PayPal nutzen aber denkste wieder läuft es ins Leere. Nun hab ich die Nase voll und nutze ein anderes Programm!!!!!!!!!!

    0 votes

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    Hi Uwe,


    Thanks for reaching out to us and apology for any inconvenience caused. To further assist you, can you please provide screenshot for the error you are facing?


    Regards,

    Shweta

  14. Device limitations

    The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

    1 vote

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

  15. Viewing PDF's easily in a browser

    I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
    Please figure an easy way for people…

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Tom, 


    Thank you for contacting us. 

    Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Is it possible to share a sample file with us ?

    Thanks,

    Harshpreet

  16. Slow upload - unsatiisfactory

    Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    1 vote

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    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  17. Can't select text on PDF's Adobe online

    Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Trevor,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:


    1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us? 


    2) The device configuration that you’re using (OS and Browser name)


    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  18. sign on last page of pdf rather than first only

    Bad experience. sign is going only on first page. I want to do it on last page.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Aditi,

    Thanks for the feedback. Could you please provide more details on the issue you're facing? You should be able to place a signature on any page. 

    Were you using the Fill and Sign flow or Request Signatures flow? 

    If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.

    Thanks,

    Adobe Sign Team.

  19. zorg dat converten simpel word

    Kan iemand mij uitleggen waarom ik betaal voor een abonnement, maar wanneer ik zoiets simpel als een pdf bij jullie wil converten naar een word doc, gaat dat automatisch naar een chinees geschrift?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Britt,


    Thanks for reaching out and apology for any inconvenience caused. To further investigate the issue, can you please share the file with us if possible?


    Regards,

    Shweta

  20. 1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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