Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. complicated

    searched high and low and can't find how to edit my signature. what a joke

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. poor processing

    Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Kyle,

    Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.

    Thanks,
    Shweta

  3. Bad

    Unusuable. pages are overlapping at the bottom for no reason.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. converting not working

    not working properly

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Prince,

    Thanks for reaching out. Please help us with providing more info here. Are you facing any issue while conversion or throwing some error? Please provide any screen for error or source file that you are trying to convert

    Regards,
    Shweta

  5. Not intuitive in any way

    I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  7. PDFs showing up blank

    PDFs aren't showing when I try and view them from a review link.

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  8. Tool not working

    PDF compress tools is not working as one would expect the fonts not showing correctly after compression.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Sioux for reaching out to us and apology fir the trouble. In order to investigate further, it would be great if you can share the original file with us.

    Regards,
    Shweta

  9. Uploaded Image get's wrongly trimmed

    I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Nathan,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    What file format did you upload? Size of image file? What browser are you using?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  10. uploading documents always gets stuck

    I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    How big is your file (size, number of pages, file format)?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  11. Sharing that doesn't share.

    I cannot believe the unreliability of your Adobe Cloud sharing program. I have researched this issue which you are aware of and that I am paying for with my subscription yet I am unable to consistently access. Absolutely nothing short of unacceptable issue. It is not my internet as all else is functioning. Nor is it my computer as all other programs working. Just utterly sad service.

    1 vote

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Stacey,

    Thanks for reaching out and sorry for any inconvenience caused. This seems to be a temporary server glitch that is showing the attached error. Could you please let us know of you are still facing this issue?

    Regards,
    Shweta

  12. Combine files doesn't work

    Why can't i combine files? I can add them but the combine button never enables?

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sean,
    Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
    Please let us know if you still face any issues.

    Regards,
    Shweta

  13. error when combining files

    I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What

    2 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Anne,

    Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?

    Regards,
    Shweta

  14. 1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Combining support

    Whenever I try to combine PDFs into a larger PDF, I get "This file has not been processed. An error has occurred which stopped the processing of this PDF". I've tried logging out, clearing the cache and logging back in. I'm using Chrome. I'm still getting the error.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  16. Signature too small

    Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
    Thank you.
    Bruce Wigle
    brucew@mdwpa.com
    407-644-9801

    2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bruce,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

    Thanks,
    Adobe Sign Team

  17. Horrible Quality PDF to Image Conversion

    Your PDF to image convert lost so much quality when trying it out that I'm not willing to pay for your service.

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Timothy,

    Thanks for using Acrobat web and sorry for the trouble. In order to help you out with the issue, is it possible for you to share the source PDF with us. It will be helpful for us to debug the problem.

    Thanks,
    Shweta

  18. denisefrigon@gmail.com

    Need a phone number at Adobe to cancel my plan otherwise the system is not letting me do it. Thanks

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Denise,

    Thanks for reaching out and apology for the trouble. Could you please tell us what specific flow is not working for you?
    If you are using commenting on Web and it didnt worked then it should be resolved now. I request you to please try the workflow again and let us know its working for you. You can send me email directly as well on sverma@adobe.com

    Regards,
    Shweta
    Sr, QA Lead, Acrobat Web

  19. Bad Conversion from PDF to Excel with new version

    Very Bad, Losing data while converting PDF to Excel after installing latest version. Earlier it was working fine

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  20. Waste of Time

    I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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