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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5363 results found

  1. Fix issue with deleting pages

    The organize page service is not deleting pages

    2 votes

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    Need Info  ·  4 comments  ·  Organize Pages  ·  Admin →
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  2. Suspending comments after PDF has been shared with general link

    Currently, in the web UI for Adobe Acrobat, if you've allowed comments by sharing the document via a general link (rather than sending specific invitations), the only way to disable comments at a particular point in time is to unshare the document entirely. A more useful and user-friendly approach would be similar to the proof functionality in Workfront, where even if you've shared the PDF/document with a general link (or a combo of general link and invitations), at a certain point in time, you can suspend further commenting while still allowing collaborators to access the PDF. If they access the…

    2 votes

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    2 comments  ·  Commenting  ·  Admin →
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  3. no idia at this time

    Why am I charged for Adobe $29.37 on Aug.07/24 and $91.51 on Aug.06/24.
    If not answered correctly , I will cancel all Adobe.
    Thank You
    Dusan Trchala
    416-754-7246
    trchalad@outlook.com

    2 votes

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    6 comments  ·  Home  ·  Admin →
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  4. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    2 votes

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    0 comments  ·  AI Assistant  ·  Admin →
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  5. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    2 votes

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    0 comments  ·  AI Assistant  ·  Admin →
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  6. Error occured

    Cant open this file it just says an error occured

    1 vote

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    4 comments  ·  Documents/Upload  ·  Admin →
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  7. PDF comment resolution in web UI is buggy

    I believe the feature for resolving comments in a PDF in the web UI is flawed. After I resolve comments, very often I will return to the document and they're not resolved. I can confirm I'm looking at the latest/refreshed PDF in the UI, and I'm certain my collaborators have not unresolved the comments.

    1 vote

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    3 comments  ·  Commenting  ·  Admin →
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  8. Signature Requests going to SPAM folders

    As a home inspector, I send out agreements for electronic signature daily. Many times a week, my clients can't find the request for signature either because the Subject line does not stand out from other email and/or the request just goes to their SPAM folder.
    Anything Adobe could do to help avoid these requests going to people's SPAM folders would be much appreciated.

    1 vote

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    1 comment  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello The Legacy Inspection Group,

    We are sorry you are experiencing trouble with the email reception. Please bear with us while we try to understand this issue better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team 

  9. Observaciones punto IV

    En el punto IV.- se debe especificar las caracteristicas técnicas de lo solicitado, cantidades y definir claramente los "otros requerimientos"
    Juegos Inflables, acuáticos y tradiciones: ¿Cuántos de cada uno y en qué localidad?
    ¿Tendrán monitores/operarios por parte del oferente? En caso de ser sí, ¿estarán debidamente identificados para que los asistentes puedan verlos?
    Servicio de amplificación, escenario y generador: Características técnicas de la amplificación, tamaño y materialidad del escenario, potencia del generador (KVA)
    Show Infantil, tipo corporeo, circense, navideño, etc: Definir qué se solicitará como show infantil, si el requerimiento es total o parcial en este punto, además incluir un…

    2 votes

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    1 comment  ·  Share files  ·  Admin →
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  10. Title of the documents for e-signature

    Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Shrenik,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Does this happen with any file type?
    • Does this happen only with multiple files?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  11. Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues Dear Adobe Acrobat Support Team, I hope this message finds you well.

    Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues
    Dear Adobe Acrobat Support Team,

    I hope this message finds you well.

    I am writing to seek urgent assistance with my Adobe Acrobat services. I am subscribed to the Adobe Acrobat plan, paying €12.99 per month, which includes the feature to edit PDF documents. However, since Friday, your services have not been functioning at all.

    I am unable to load or display any PDF documents, which has completely halted my work since Friday. I need to understand the reason for this issue and request an urgent resolution.

    Attached, you will find…

    1 vote

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    6 comments  ·  Home  ·  Admin →
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  12. Adobe Prepare Form and Signature Issues

    Since you updated it has broken prepare a form. I can no longer save a pdf with any field (initials, signature, date, ect.) other than text and than request signatures from that saved pdf. It won't change the field from text to literally anything else.

    1 vote

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    1 comment  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Rita,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Are you using the tool "Prepare a form" in the Acrobat Desktop app? If not, could you please explain the steps you take before facing this problem?
    • Does this happen with any file type?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. riassunto

    l' economia circolare

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  14. AIアシスタント

    ライセンスを購入したのに残りのクレジットがありませんと表示されます

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  15. Eliminate the paywall because it makes the free trial unusable

    Let me convert my files right now

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  16. Новая эра

    Ваш продукт мне всегда нравился. И сейчас так же. Что пять лет назад м удовольствием заходила сюда. У вас всё хорошо . Добавить нечего С уважением к вам

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  17. How can I edit pdf

    How can I edit

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  18. Learn How to Fix Error 80029c4a when opening QuickBooks Desktop?

    Facing QuickBooks error code 80029c4a becomes easy with the steps that we would be discussing later in this post. However, if you need our assistance at any point of time, then in that case speak to our team.

    Read More: https://quickenterprisesupport.com/quickbooks-error-80029c4a/

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Bug - text box cuts off last letter

    Bug = when I add a text box > insert some text > export PDF > the text box cuts off part of the last letter. Workaround I always have to do is add a few spaces at end of text box.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Phillip,

    We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you please add a picture or a video to see the specific workflow?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. 100 page limit

    Why is the product limited to a maximum of 100 pages when inviting someone to e-sign a document?
    This is extremely unhelpful and means i'll have to consider other applications to obtain digital signatures.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tom,

    The limitation of a maximum of 100 pages when inviting someone to e-sign a document is a part of the transaction limits set by Adobe Acrobat Sign. These limits are designed to ensure optimal performance and accommodate normal usage volumes. Specifically, the page limit per transaction is set to 100 pages for most service levels, such as Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business).

    This restriction helps maintain the efficiency and reliability of the e-signature process by preventing excessively large documents from causing delays or errors during the signing process.

    To remove the 100-page limit when inviting someone to e-sign a document, you would need to upgrade your Adobe Acrobat Sign plan. The page limit per transaction varies depending on the service level of your account. For most standard plans like Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business), the limit is set…

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