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  1. 661 votes

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    Gopa Campbell commented  · 

    In response to Lynn Serafinn (below), and in response to those who are frustrated by Adobe updating your Acrobat when you have already rolled it back, if you turn off auto updates, it will solve the problem: Acrobat--preferences--Updater--uncheck automatically install updates.

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    Gopa Campbell commented  · 

    I appreciate the comments below by Bevi Chagnon and John Kelman, but I wonder how much they will care if I say I am going to jump ship. I can't use a design program other than Indesign as the publishers I work for wouldn't have it, and as I pay for Acrobat as part of my subscription whether I use it or not, will they care what I think about the program? I wish they did care, but I have heard they are much more intersted in "the masses" than the professionals.

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    Gopa Campbell commented  · 

    I already posted once about how horrible I find this update. Then today I found Adobe had also installed it on my laptop. (I had already reverted to "old" Acrobat on me desktop and turned off auto updates there.) Reverting to old Acrobat on my laptop did give me the option to tell Adobe, again, why I was downgrading as they popped up a message box wanting to know why I did that. So I gave them a very detailed, point-by point earful. They have pretty much destroyed the functionality for someone like me. I am a book designer and typesetter, and, when inputting changes from the publisher (which are usually sent as a pdf) to not be able to see the comments and the thumbnails at the same time makes the program useless. Also, only being able to see the partial name of the document in small tab is a nightmare, as I often have 2 versions on the screen open at the same time, with one called : "Document name_REV1" and the other "Document name REV2." The tabs only allow me to see the first bit of the name, so it is just too confusing. For now, "Old Acrobat" works just fine, but I am also currently doing a trial with PDFExpert which appears to be a very good program and have the features and usability I need. But it's pretty annoying to have to pay for more software on top of the Adobe subscription. In my notes, I asked Adobe if they had ever heard of QuarkXpress and had any idea why it failed when Quark stopped responding to its customers. Right now switching to something like Affinity Publisher is not an option as it does not have the advanced typesetting features I need, and anyway, the publishers I work for wouldn't stand for it! They seem to have designed this for someone to work on their phone, but seriously! . . . Who does this kind of work on a phone? Maybe Adobe needs designers who have an actual job and who understand how the program is used, rather than some idiots spending their lives twiddling with their phones.

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    Gopa Campbell commented  · 

    I was so relieved to find I could go back to "old" Acrobat, and while I was at it, to disable autoupdates for Acrobat. There are so many pertinent and good comments here, all of which I agree with. One thing that stood out to me that was particularly awful for my work flow is that the documents now all open as tabs, and even if you separate them, the name now has to fit in a tiny tab so it is truncated. Did your interface people ever stop to think that a user might have multiple iterations of a document that she needs to see at the same time, and that she is not helped by seeing only the first dozen or so letters of the file name? This is just one bad feature among many. I have never seen such a poorly thought-out and totally unnecessary "upgrade." People doing professional work with Acrobat are most likely doing it on a desktop (or laptop) computer, not a phone. Things that make sense on a phone do not make sense on a large screen. I get the feeling the update was put together by people with no experience or understanding of how Acrobat is used, and moreover, that they they (the "designers" of this update) are people enamored of staring at their phone and navigating with their thumbs on a tiny screen. The kind of work that I, and I think most of the people on this forum, do is not like making instagram posts on your phone. Please grow up!

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    Gopa Campbell commented  · 

    I couldn't agree more with all these comments. My Acrobat switched on me yesterday with no input from me and had me tearing my hair out. I am a professional and suddenly they wanted me to do kindergarten, or lord only knows what. If their idea is to dumb everything down to the point that it is unusable, they are going to go the way of QuarkXpress! Luckily I discovered I could go back tot he old version, but , my goodness, what a waste of time!

  2. 9 votes

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    Gopa Campbell supported this idea  · 
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    Gopa Campbell commented  · 

    Yes, the new interface has made my work take about 50% longer. It is very badly thought out. I get the sense that whoever is responsible for it never bothered to wonder or ask how people use Acrobat. We do not use it on a phone! We need our tools to show. We need to be able to see comments and thumbnails at the same time. We need to be able to see the WHOLE name of the document we are working on, not just a few lettes in a tab. This is an awful update. (I have gone back yo old Acrobat)

  3. 108 votes

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    Gopa Campbell commented  · 

    I completely agree. Also, the business of having files names only showing in small tabs makes working on multiple documents with similar names simultaneously nearly impossible. This is a HORRIBLE update. I have gone back to the old version