7339 results found

1. How to get a monthly invoice

   1. Sign in to https://account.adobe.com/plans.
   2. Click Manage plan or View plan.

   3. In Billing history, select either:

      • to view a PDF of your invoice
      • to send a copy to your email address.

   4. To print the invoice, do one of the following:

      • Select the PDF viewer’s Print icon.
      • Choose File > Print in your browser.
        

   For more information and clarity on the above steps please visit this help document: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

   346 votes

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   222 comments  ·  Other  ·  Delete…  ·  Admin →
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2. Installing Acrobat Pro plus Acrobat Reader is a necessity

   PDF forms developpers needs to test their forms (created with Acrobat Pro) with Acrobat Reader, so we need to have Acrobat Pro AND Acrobat Reader on the same computer.

   Preventing us from doing so is a nonsense that forces us to use competing software (Foxit or PDF Studio).

   See these topics:
   https://community.adobe.com/t5/acrobat-discussions/cannot-install-acrobat-reader-with-acrobat-pro/td-p/12742576

   https://community.adobe.com/t5/acrobat-discussions/how-can-i-install-acrobat-pro-and-reader-on-same-device/td-p/12747538

   76 votes

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   41 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. Accessibility Errors with PDF Maker Update Sept 2021

   Several major bugs have been documented by users in the Adobe Community Forums since Acrobat and PDF Maker were updated on September 14, 2021.

   They are:

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 This violates the PDF/UA-1 standard which requires that every graphic have alt-text that verbally describes the graphic.

   THIS IS A HUGE BUG. You essentially have made Acrobat unusable for those who are required by their country's laws to make fully accessible PDFs.

   2: Every cell border on every table cell is being tagged as:
   <P>PathPathPathPath. This violates PDF/UA-1 because unnecessary visual formatting is not being tagged at Artifacts.
   See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   3: The underline on Hyperlinks should be tagged as artifacts. Right not, it appears as one or more "PathPathPath" which is announced by different assistive technologies. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   4: Borders and background shadings on Text Boxes are being tagged as a combination of <Figure>s and PathPathPath. This too is a violation of PDF/UA-1. https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   NOTE: To be correctly tagged per PDF/UA-1, the borders/shading content should:
   — Not appear anywhere in the Tag tree, either as <Figure> or as "Path" in a yellow content container box.
   — Not appear in the Order panel.
   — Should appear as Artifact in the Content panel.

   6: Dragging and dropping elements in both the Tag and Order panels is now broken.

   The text cursor doesn't show anymore, and the little black line doesn't show anymore and instead appears several inches away from where it really is. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 and also https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-reading-order-box-and-tag-dragging-no-longer-visible/m-p/12395226#M329877

   And finally...
   7: Once this update is installed, users can't revert back to a previous version of PDF Maker because Adobe doesn't allow that in Acrobat like it does with other Creative Suite applications.

   So once the update is completed, it makes PDF Maker completely unusable for tagged accessible PDFs.

   This affects millions of your government customers world wide, as well as millions of government contractors and millions of academic customers...all of whom are required by their country's laws to make accessible PDFs.

   2 sets of sample Word and Matching PDF files are submitted as demonstrations of the problems in the exported PDFs via PDF Maker.

   Several major bugs have been documented by users in the Adobe Community Forums since Acrobat and PDF Maker were updated on September 14, 2021.

   They are:

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 This violates the PDF/UA-1 standard which requires that every graphic have alt-text that verbally describes the graphic.

   THIS IS A HUGE BUG. You essentially have made Acrobat unusable for those who are required by their country's laws to make fully accessible PDFs.

   2: Every cell border on every table cell is being… more

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   218 votes

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   83 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Started  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi,

   Thank you for raising these accessibility issues. The post mentions about the following six bugs being introduced with the update that went live on September 14, 2021

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted
   2: Every cell border on every table cell is being tagged as <P>PathPathPathPath
   3: The underline on Hyperlinks should be tagged as artifacts
   4: Borders and background shadings on Text Boxes are being tagged as a combination of <Figure>s and PathPathPath
   5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted
   6: Dragging and dropping elements in both the Tag and Order panels is now broken.

   Would like to mention that out of these, #1 and #6 were introduced with the Sep 14 update and remaining (#2, #3, #4 & #5) were present even in the Acrobat version prior to Sep 14 update. We apologize for the inconvenience caused by these issues.

   Issue #1 and #6 were the regressions introduced with Sept 14th update and hence were fixed on priority with Sept 29th Update (Release Notes for September 29, 2021). With the latest version (22.001.20085) of Acrobat Pro DC released on March 7th (Release Notes for March 07, 2022), issues #2 and #3 have also been fixed. Issues #4 and #5 have been partially fixed so that PathPathPath tags won’t be part of the tag tree anymore. The remaining issue for #4 and # 5 (Borders and background shadings on Text Boxes / paragraphs are being tagged as <Figure>s) have already been added to our product backlog and those will be prioritized to be fixed in coming releases.

   You can use the menu item Help → Check for Updates… to get the latest version of Acrobat Pro DC containing these fixes. Please try out the fixes and share the feedback as that will help us make our applications better from accessibility perspective.

   Thanks & Regards

   Tanvi Rastogi

   Hi,

   Thank you for raising these accessibility issues. The post mentions about the following six bugs being introduced with the update that went live on September 14, 2021

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted
   2: Every cell border on every table cell is being tagged as <P>PathPathPathPath
   3: The underline on Hyperlinks should be tagged as artifacts
   4: Borders and background shadings on Text Boxes are being tagged as a combination of <Figure>s and PathPathPath
   5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted
   6: Dragging and dropping elements in both the Tag and Order panels is now broken.

   Would like to mention that out of these, #1 and #6 were introduced with the Sep 14 update and remaining (#2, #3, #4 & #5)… more

4. Ability to Batch Certify & Sign Multiple Documents at once

   My business requires signature of multiple documents in various places and I'm required to sign hundreds of these documents near deadlines that occur throughout the year. Having the ability to open multiple documents at once to then quickly click to certify AND sign ALL signature fields placed in ALL open documents with only a few clicks would eliminate a lot of time I currently spend having to click through each signature field of each document.

   While a batch signature functionality exists, the true efficiency of batch signing does not exist in the current Adobe functionality. Having to manually click through each signature field and the various steps associated to certify/sign for EACH field placed within the documents results in no time saved from doing each document individually. The number of clicks is the same. It would be nice to go through the signature prompts once and the batch signature functionality sign ALL open documents in all signature fields within those documents.

   An example of the desired functionality that truly captures 'batch signature' and creates meaningful efficiency in the signature process can be found at the below link.

   Example of Bluebeam functionality:

   https://support.bluebeam.com/online-help/revu20/Content/RevuHelp/Menus/Batch/Sign-Seal/Batch-Sign-and-Seal.htm

   My business requires signature of multiple documents in various places and I'm required to sign hundreds of these documents near deadlines that occur throughout the year. Having the ability to open multiple documents at once to then quickly click to certify AND sign ALL signature fields placed in ALL open documents with only a few clicks would eliminate a lot of time I currently spend having to click through each signature field of each document.

   While a batch signature functionality exists, the true efficiency of batch signing does not exist in the current Adobe functionality. Having to manually click through… more

   53 votes

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   8 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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5. Adobe Acrobat Install Results in Adobe Visual Basic Runtime Errors Opening MS Word or MS Powerpoint

   After install of Adobe Acrobat Pro 2020 Release (Classic) Version 2020.005.30362 on a brand new Macbook Pro (14 in., 2021) with Apple M1 Max running Monterey version 12.4 already with Microsoft Office successfully installed and working fine, opening Powerpoint or Word for Mac version 16.63.1 (22071401) in Office Home & Business gives multiple, successive Adobe-related Microsoft Visual Basic Runtime Error '53'. Multiple calls with tech support do not resolve the problem. Following advice at https://community.adobe.com/t5/acrobat-discussions/run-time-error-53-and-acrobat-freezing-up-not-responding-quot/m-p/11823639 resolves the MS Word errors, but does not resolve the MS Powerpoint errors.

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   21 votes

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6. MUST NEEDED TWEAKS TO SAVE TIME

   Too much time is wasted by doing the simple little things and I want to address the little things that make PDF editing a big time consumer.

   1) When copy and pasting anything from images, Text and especially New Text Fields they should paste right on top of their duplicate by default location.

   A) It's easier to locate them
   B) Way too time consuming moving it back to the default location so then you can continue on and just keyboard arrow key them over and into place where you want
   It wastes so much time especially when you have to do multiple

   2) After Copy & Pasting and it's now on top of of the duplicate from 1.
   if you wanted to click and drag it into place of where you want it so it's in line with the original a soft mouse lock should happen so you can just drag it up or down left or right or within 5 pixels it snaps back on the line with the closest edge your dragging.

   A) It's very time consuming spending way too long to get things in line by dragging since keyboard arrow keys come close or too far over if you wanted it to look neater
   right now you have to zoom right in and drag it pixel perfect, I hate it.
   B) Get things in line much faster and complete PDFs faster & neater
   C) More functionality
   D) Saves time with Text Fields to get moved pixel perfect straight onto an underlines

   3) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end then
   clicking off the selection will make them stay in their spot in the Field order.

   3.1) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end then...
   using a keyboard arrow key arrow or clicking and dragging them into place
   will make them appear at the bottom of the page in the field order.

   3.2) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end...
   then adding a non duplicate Text Field to the selection then using a keyboard arrow key arrow or clicking and dragging them into place
   will only make the Copy and Pasted appear at the bottom of the page in the field order.

   In the above 3 scenarios could they please all stay where they are in the Field Order?
   A) Since I am using Manual order, nothing should move in the order automatically
   B) Time consuming moving them back into place after
   C) Keeps things together and organised

   4) Instead of just clicking and dragging to make a selection then holding CTRL to unselect or individually select by holding CTRL then select one by one

   Please add the ability to hold SHIFT then drag any Text, Text Field Field or Image to make a selection. Holding SHIFT then clicking shouldn't deselect your selection, letting go of SHIFT then clicking should.
   Anything that touches the selection while using SHIFT should just get added to the selection

   A) So much more helpful and easier making selections because you can control what you want selected better
   B) Right now it's very time consuming and double handling by trying to select right around specifics then having to deselect what you don't want one by one instead of just be able to select what you want
   B) More functionality for the basic task of making selections

   5) We have Edit PDF which can edit Images and Text Boxes
   We have Prepare Which can edit Text Fields but images should have its own tool with separate features like:
   a quick black and white filter, Eye dropper to select a colour, Paint bucket to fill in large areas quickly, changing the size (Wish it didn't lose quality)

   A) No longer accidently click then unintentionally and sometimes unknowingly move an image to later discover that it doesn't look right to waste time trying to fix that was fine to begin with
   B) keeping the different type of edit separate
   C) Can add more tweaks if its in it's own section

   6) Ability to drag an image into Acrobat on a specific PDF and it will load there instead of a new PDF

   A) It's just a faster method of getting an image if you can already see it onto the PDF instead of attaching an image then finding the location and selecting it
   If you wanted it on another PDF Create new PDF then drag it in on a new one.

   7) Better way of handling large gaps between words in a Text Box usually happens on the last sentence to make them fit so its not seriously time consuming every time just to get it to look right.

   A) I end up giving up with how messy the spaces look just to save time fiddling around to make it perfect which is very annoying.

   8) Ability to merge and unmerge text boxes manually without the text moving

   A) Saves time if you want multiple text boxes to contain the same format or edit by selecting all in the one text box
   B) Saves time if you want to move them all at once

   9) For Radio Buttons please add an option for the whole inside circle to be filled in instead of a dot

   A) Personal preference as it saves time moving the inside dot bigger to cover the area inside then copy and paste it to tweak further for different sizes

   10) Hitting CTRL + F brings up Find if you search a word "The" you can find the next word "the" if you are in the edit PDF tool it should automatically go in the text box if applicable
   you could just hit DELETE on the keyboard and it will remove it or you could start typing and it will make changes instantly. Also it should be highlighted whilst editing until you click next or get out of find

   A) Saves time clicking then dragging on text that's already selected
   B) Speeds up editing

   11) Ability to extract fonts from a PDF instead of going to another program or finding the font then to download and install just to do this makes me question why?

   12) "Access all tools on the left-hand panel"
   Please move them back to the original spot on the right like how it was.

   Just seeing this makes me not want to update.

   13) Why does this site not recognise new points if they have a period at the end? had to end with a ")" for the numbers to change otherwise they were all 1.

   Thanks for checking this out, please help speed up these little time consuming tasks.

   Too much time is wasted by doing the simple little things and I want to address the little things that make PDF editing a big time consumer.

   1) When copy and pasting anything from images, Text and especially New Text Fields they should paste right on top of their duplicate by default location.

   A) It's easier to locate them
   B) Way too time consuming moving it back to the default location so then you can continue on and just keyboard arrow key them over and into place where you want
   It wastes so much time especially when you have to… more

   4 votes

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   4 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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7. Does nobody moderate this forum for spam?

   Endless nonsense issues about some "cash app", registering Google Drive, Verizon password… Even tried flagging them but they're still there over 24 hours later; clearly no-one even at Adobe gives a rat's a-hole about this place.

   What a great environment.

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8. Editing unkown fonts in PDF

   Sometimes PDF files contain fonts that is not currently installed, so I have to use another font which doesn't look nice. It is a good idea that Adobe Acrobat can extract those fonts for editing or adding new text in the same font, which is inclued in the PDF.

   6 votes

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9. Insert Page from Clipboard Keyboard Shortcut

   Need a keyboard shortcut to insert Clipboard contents into PDF as new page. Should default to adding after current page. Should work regardless of whether pages tab is open. This feature would help make Acrobat the top tool for documenting web pages as web print output is often awkward and we need to combine multiple images / pages into one PDF document.

   13 votes

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   6 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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10. Adobe Not Closing after Quick Print

    Adobe used to close after quick print. In the latest version there is a bug that keeps Acrobat open. This is nuisance when printing lots of documents.

    More info can be found here.
    https://community.adobe.com/t5/acrobat-reader-discussions/adobe-stays-open-after-quick-print/td-p/13068306

    17 votes

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    5 comments  ·  Printing  ·  Delete…  ·  Admin →
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11. Effective way to convert MBOX to PST with attachments?

    If you are looking for the best way to convert the MBOX file with attachments including Email, contacts, calendars, tasks, notes, etc. Then you need to use a third-party tool like MBOX to PST converter tool. This tool helps to convert MBOX files into countless files like EML, MSG, and RTF. It amazingly works with Windows and Mac. Its interactive GUI helps its users to convert MBOX files easily. This amazing tool migrates the MBOX file into Office 365, Gmail, Thunderbird, Yahoo mail, Outlook, etc. Furthermore, this tool helps to convert single and multiple MBOX files easily.

    To know more: - https://www.datarecoveryfreeware.org/mbox-to-pst/

    If you are looking for the best way to convert the MBOX file with attachments including Email, contacts, calendars, tasks, notes, etc. Then you need to use a third-party tool like MBOX to PST converter tool. This tool helps to convert MBOX files into countless files like EML, MSG, and RTF. It amazingly works with Windows and Mac. Its interactive GUI helps its users to convert MBOX files easily. This amazing tool migrates the MBOX file into Office 365, Gmail, Thunderbird, Yahoo mail, Outlook, etc. Furthermore, this tool helps to convert single and multiple MBOX files easily.

    To know more:… more

    5 votes

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12. Adobe Acrobat 64-bit unified installer

    As Adobe released unified installer concept with Adobe 64-bit where we can install acrobat in reduced mode (Reader only).

    however when the app deployed in reduced mode (without license), application title still shows as Adobe Acrobat STD / PRO which might confuse users. They might think its actually STD / PRO installed on the machine and try to convert documents.

    We actually looking to have the application title as "Adobe Acrobat" if deployed in reduced mode and change the title to STD / PRO based on activation.

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    14 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Cancel my Adobe Acrobat Pro Trial. Asking for credit card update before cancel.

    I would like to cancel my Adobe Acrobat Pro Trial. I tried to cancel that, but the website didn't enable me to go to the cancel page. It continues asking for my credit card details and continues making requests for payments on my credit card.

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    5 votes

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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14. Blinking Forms

    Form endlessly blinks, the text does not show properly as you are typing, very slow if you try to suffer through and use it anyway (color wheel appears after a few clicks). This is only an issue on my new MacBook Pro (M1 with Big Sur). My 2015 iMac with Catalina does not have the same issue.

    58 votes

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    32 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Under review  ·  AdminSwarnim Anand (QA Engineer, Adobe) responded

    Hi, This issue has been escalated. Currently engineering team is working on the fix. Please expect the fix soon.

15. Content editing

    Hi all,

    can any of you tell me how to set Photoshop as the default for opening images from Acrobat Pro DC (macOS Monterey)?

    Whenever I click on an image under "Edit PDF" with the "Edit" tool, the preview is displayed in the "Edit with" submenu. When I say "open with" I can select Photoshop. However, I would like to use Photoshop as the default here so that I don't always have to select the programme under "Open with".

    I had actually remembered that I could set this in the settings under the item "Touch up". Unfortunately, this menu item no longer exists in the settings. What I do find is "Content editing". There I selected Photoshop as the default editor for the "Edit object" tool. Unfortunately, this did not have the effect I had hoped for.
    ((Transleted by deepL))

    Original

    Hallo zusammen,

    kann mir einer vom euch sagen, wie ich Photoshop als Standard für das Öffnen von Bildern aus Acrobat Pro DC (macOS Monterey) festlegen kann?

    Mir wird immer, wenn ich unter "PDF bearbeiten" mit dem Werkzeug "Bearbeiten" auf ein Bild klicke im Untermenü "Bearbeiten mit" die Vorschau angezeigt. Wenn ich sage, "öffnen mit" kann ich Photoshop auswählen. Ich würde hier aber gerne Photoshop als Standard nutzen, sodass ich unter "Öffnen mit" nicht immer das Programm auswöhlen muss.

    Ich hatte eigentlich in Erinnerung, dass ich dies unter den Einstellungen beim Punkt "Touch up" einstellen konnte. Leider gibt es diesen Menüpunkt in den Einstellungen nicht mehr. Was ich finde ist "Inhaltsbearbeitung". Dort habe ich Photoshop als Standard-Editor für das Werkzeug "Objekt bearbeiten" ausgewählt. Leider hatte dies nicht die erhoffte Wirkung.

    Hi all,

    can any of you tell me how to set Photoshop as the default for opening images from Acrobat Pro DC (macOS Monterey)?

    Whenever I click on an image under "Edit PDF" with the "Edit" tool, the preview is displayed in the "Edit with" submenu. When I say "open with" I can select Photoshop. However, I would like to use Photoshop as the default here so that I don't always have to select the programme under "Open with".

    I had actually remembered that I could set this in the settings under the item "Touch up". Unfortunately, this menu item… more

    11 votes

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    5 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. Adobe Acrobat Pro

    Bring back the "History" function. I have been using Acrobat for 15 years, and used to use this ALL THE TIME.

    4 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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17. Rename Files from Adobe

    Would it be possible to allow the filename to be renamed by double clicking in the top tab of the file or by other means without creating a duplicate file?

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    5 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. Allow fillable forms to be marked as a "template".

    Request:
    A Microsoft Word document can be either a .docx or .dotx, the difference is that when saving the .docx, the file is overwritten; when saving the .dotx, a new file is created. I propose a similar feature for PDFs.

    Use Case:
    I've created a fillable PDF and saved it as a PDF to a network share and SharePoint. People have the tendency to open it, fill it out (as they should) and then click save (or Ctrl-S, muscle memory). That commits those filled form fields to the file system such that the next person who opens the file now sees a filled-out form.

    I would like to do something to the file so that "Save" doesn't work. For example, if the file extension were .pdft, and I opened it, it could behave the same as any other .pdf. However, when I chose to save the file, a compliant program would recognize that the preference is to create a new file, not overwrite the existing file.

    Context:
    I propose a file extension change instead of metadata in the file because it is much easier, and doesn't require the PDF standards consortium to get involved. A non-compliant program would just overwrite the file as usual. This means that any PDF program could open a .pdft file simply by, in Windows, right-click, open with, and choosing whatever program; they would see no functional difference. However, a compliant program would make the default save operation require a new file name.

    Such a convention would also be very easy for PDF tools made by other companies to implement more quickly promoting this convention.

    This has been asked of the Adobe Community before: https://community.adobe.com/t5/acrobat-discussions/can-i-create-a-pdf-quot-template-quot-akin-to-word-s-template-dotx-function/m-p/10485536

    Request:
    A Microsoft Word document can be either a .docx or .dotx, the difference is that when saving the .docx, the file is overwritten; when saving the .dotx, a new file is created. I propose a similar feature for PDFs.

    Use Case:
    I've created a fillable PDF and saved it as a PDF to a network share and SharePoint. People have the tendency to open it, fill it out (as they should) and then click save (or Ctrl-S, muscle memory). That commits those filled form fields to the file system such that the next person who opens… more

    11 votes

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    2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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19. A Form Frame That is Adjustable

    The frame that pops up when editing forms (at the right) is a fixed width. Which means, if you have long field names, you have to scroll horizontally back and forth to review and edit.

    Would be great if this frame was made adjustable!

    10 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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20. Connect reading order to heading tags

    The Reading Order tool ought to be able consult the Tags for how to prioritize content. It seems like a no-brainer that a tag identified as an H1 should be at the top of the page. But the Reading Order loves to put H1 content at the bottom of the page. These all have to be repositioned manually, page by page. Waste of time that seems like an easy software fix.

    I tried to attached one example page, but this page did not accept my file.

    3 votes

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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