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1. Subscribed to PDF pack but there was error downloading. Am now subscribed but the pack is not activated. Have removed app and retried, down

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   2 comments  ·  Acrobat Reader for iOS » Bugs  ·  Delete…  ·  Admin →
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   AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Hi,

   It may take some time for the Acrobat app to recognize the newly purchased subscription.

   Would you please try signing out & in using the Adobe ID that is associated with the purchase?

   If PDF Pack is still not activated, please contact Adobe Customer Care.

   https://helpx.adobe.com/contact.html

   Thank you for your patience.

   An error occurred while saving the comment
   j sky commented  ·  Apr 17, 2024  ·  Edit…  ·  Delete…

   Can’t edit becouse of this error

   Save Submitting...
   j sky supported this idea  ·  Apr 17, 2024