In the Office of Vocational Rehabilitation in Kentucky, we use Acrobat forms for most of our interactions with our consumers. In order to apply for services, for example, a consumer and staff member work together to fill out an Acrobat form. Using either Acrobat Reader or Acrobat DC, on these forms when using either JAWS or NVDA, every time I move into a new form field, it exits forms mode so I can't input information into the field. Instead it interprets what I type as a screen reader command. For example, if I am entering the name "Thomas" into the name field, when I type "T", it tries to move to the next table in the form, or if there are no tables, it says "no next table." Additionally, if there is a table, the cursor jumps to that table and then I have lost my place in the form. This didn't happen prior to the last update. Both staff members and consumers have complained. Is there a timeline to fix this problem or will I need to recommend the agency move away from using Acrobat products?
Carol Weber
supported this idea
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In the Office of Vocational Rehabilitation in Kentucky, we use Acrobat forms for most of our interactions with our consumers. In order to apply for services, for example, a consumer and staff member work together to fill out an Acrobat form. Using either Acrobat Reader or Acrobat DC, on these forms when using either JAWS or NVDA, every time I move into a new form field, it exits forms mode so I can't input information into the field. Instead it interprets what I type as a screen reader command. For example, if I am entering the name "Thomas" into the name field, when I type "T", it tries to move to the next table in the form, or if there are no tables, it says "no next table." Additionally, if there is a table, the cursor jumps to that table and then I have lost my place in the form. This didn't happen prior to the last update. Both staff members and consumers have complained. Is there a timeline to fix this problem or will I need to recommend the agency move away from using Acrobat products?