110 results found
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Cancel my Adobe Acrobat Pro Trial. Asking for credit card update before cancel.
I would like to cancel my Adobe Acrobat Pro Trial. I tried to cancel that, but the website didn't enable me to go to the cancel page. It continues asking for my credit card details and continues making requests for payments on my credit card.
5 votes -
Connect reading order to heading tags
The Reading Order tool ought to be able consult the Tags for how to prioritize content. It seems like a no-brainer that a tag identified as an H1 should be at the top of the page. But the Reading Order loves to put H1 content at the bottom of the page. These all have to be repositioned manually, page by page. Waste of time that seems like an easy software fix.
I tried to attached one example page, but this page did not accept my file.
3 votes -
Chat
The chat window won't let me scroll up past 2-3 messages. This is stupid because the rep had given me a link to come here and I couldn't get back to it.
Additional comment: We all know companies don't want to actually ever talk to their paying customers, but making us type the SAME question more than five times in that auto chat before we get a live person is particularly bad form.
3 votes -
Change quickly between Selection Tool & Add Text
Add a shortcut or something, that I could switch between Selection tool and Add text to write down side notes, instead of going through 2 phase which need to press edit first then add text.
Need a quick switch on that.2 votes -
Brighter "X" for Find Box
Make the "X" in the text Find box brighter. It is now dark grey and the box is black. Very difficult to see.
2 votes -
Incorrect status for agreements
I've found a bug in the document cloud. I have several agreements that were sent out for signature by 4 signers. Some of these agreements are showing 3 of 4 completed in the status column but when you review the activity it shows that all 4 signers have completed the signature. Is there a way to force a record update to correct this?
3 votes -
Menu items for cycling between documents in Acrobat so in macOS we can create our own shortcuts.
On macOS we can set our own shortcuts to most application using the System Preferences > Keyboard Shortcuts> Application Shortcut tab.
This is a basic accessibility requirement to my mind, and if it doesn't exist already, it needs to exist.
But there needs to be Menu Bar commands in the Acrobat Menus to actually hook to that function in the first place. Far as I can tell Acrobat doesn't have menu commands to do that.
All the other Adobe apps I use in Creative Cloud suite (most of them) have a a command for that (shortcut "`"/"~" keys) but I…
2 votes -
Bug: Adobe Reader DC and Adobe Acrobat DC problems on M1 Macs
On M1 Macs, the latest versions of Adobe Reader and Adobe Acrobat cause problems from time to time. It is then no longer possible to double-click PDFs in the Finder. The programs still seem to work. Usually only a restart of the programs helps. Some of them work again after 10 minutes. The problem occurs mostly when accessing server shares, rarely when opening local PDFs. macOS is Monterey.
2 votes -
1st View
Make only the first page, of a confidential encrypted document, viewable to all readers. The first page will then contain only data for filing (metadata tagging) purposes.
2 votes -
1 vote
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Looking for feature user signin type SSO or Adobe ID. Existing csv file export is not giving this information
Looking for feature user signin type SSO or Adobe ID. Existing csv file export is not giving this information. In the past, we were able to obtain this information. Now federated (SSO) and Adobe ID type users are also showing as Business ID. It causing confusion in determining which users are not using SSO for login.
1 vote -
Scaling & font size
Use the OS settings on font size and scaling in dialog boxes, menus, etc within the desktop app. For users with vision challenges, it can be difficult to read the menus and dialog boxes within the application. zoom settings are easy to adjust within documents. Users should be able to read the text within the application too.
1 vote -
bug report
could you please fix that **** selection tool in acrobat pro?!?! ... my selection disappears so often or acting ridiculous...and while i am selecting, if i move the pointer up or down, page is flowing so so slow...
cant you see this bugs for years !!! i cant believe you ! these are very simple and annoying bugs !!! please correct them asap...i am paying for adobe cloud...
1 vote -
Highlight section of text to “speak"
The phone app allows for a specific section of text to be “read aloud” or “speak”. This feature is great on the phone, but for whatever reason does not work on a computer. The current “read aloud” feature is pretty awful, and only allows an entire document to be read, or the current page. As a student this does not meet my need. What best fits my need is having all three features, to be read a section I highlight, the current page, and the whole document depending on what I am attempting to accomplish. Finally, the voices on the…
1 vote -
It keeps on saying access denied when I am trying to open PDFS
When opening PDFs that is downloaded from the web, or even saved PDFs I keep on getting access denied. Why am I having that issue.
1 vote -
Detail of active Adobe license users and last time they used their license
Please add a report to get the detail of active Adobe license users and last time they used their license, so as to help us take a decision while renewing the licenses for our organisation.
2 votes -
Grouped graphics with a figure tag overlap text content when viewed in Acrobat Reflow
When viewing a document in reflow, complex grouped graphics (including text, for example, a large map with countries/cities) tagged as figures with alternate text overlap text when viewed in reflow mode. If graphics are ungrouped, they appear fine within the text flow. How can grouped graphics be tagged to allow them to appear without overlap in reflow for accessibility?
1 vote -
White text on default white background in Acrobat reflow is not visible
White text on a default white background in PDF reflow mode is not visible and the option to change color choices in accessibility preferences does not yield consistent results for viewing all text within a PDF in reflow.
1 vote -
Bug: Can't tag content that was mistakenly tagged as Artifact
I was preflighting a pdf for accessibility, and noticed a few pieces of text that had been mistakenly tagged as Artifact. I selected these in "Content", Right-click and "Remove Artifact". But now I can't tag these at all. They're not to be found in the tag panel or the read order panel, but they're visible and still there in the Content panel -. I think this is a bug. I tried using "Find" but the content was not found.
2 votes -
Unknown characters in Read Order, fine in main text (Hindi)
There seems to be a bug with unknown characters in the Read Order tab. Issue with Hindi described here, but I've seen it on other languages (Khmer).
The read order tab has multiple unknown characters for each text block. The main text appears fine visually, but screen readers have the same issues and cannot read the same certain characters (NVDA speech viewer screenshot included).
What's the issue here? Are there any answers or workarounds?
This is from an Word export (NVDA reads all characters perfectly fine in Word), and I'm on the latest Acrobat Pro DC (though the same issue…
2 votes
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