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    Michael Shatz commented  · 

    I encouraged the same problem
    From the event viewer:
    Error 31/12/2024 12:33:05 Application Error 1000 Application Crashing Events
    Faulting application name: Acrobat.exe, version: 24.5.20320.0, time stamp: 0x675217fa
    Faulting module name: Acrobat.dll, version: 24.5.20320.0, time stamp: 0x675217f3
    Exception code: 0xc0000005
    Fault offset: 0x00000000006d2f38
    Faulting process id: 0x0x4ED8
    Faulting application start time: 0x0x1DB5B6F51C057D8
    Faulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Faulting module path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll
    Report Id: 1c1a662e-25ac-44cd-b71f-60d75be2e019
    Faulting package full name:
    Faulting package-relative application ID: