3278 results found
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Drawing Tool
Drawing tool locks up in Adobe Pro and won't release upon mouse release. So if I want to add a circle, for example, I go to draw the circle and the drawing tool won't release to actually add the circle into the document. It just takes the one circle and constantly re-sizes it and drags it all over the document but won't release. It is problematic with both my wired mouse and built-in touch pad.
4 votes -
Acrobat Pro prevents Windows 10 from Sleeping or Hibernating
Adobe Acrobat (version 2026.001.21789) is preventing Windows 10 from sleeping or hibernating, regardless of how it is launched. Sleep is not re-enabled until Acrobat is exited.
Additional diagnostic information is below. Here are the results from a powercfg /requests command showing the process which is preventing sleep. These processes disappear from this list after Acrobat is closed.
PS C:\Windows\system32> powercfg /requests
DISPLAY:
[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\151.0.4129.78\msedgewebview2.exe
Video Wake LockSYSTEM:
[PROCESS] \Device\HarddiskVolume7\Program Files (x86)\Microsoft\EdgeWebView\Application\151.0.4129.78\msedgewebview2.exe
Video Wake LockAWAYMODE:
None.EXECUTION:
None.PERFBOOST:
None.ACTIVELOCKSCREEN:
None.2 votes -
martinsregis@gmail.com
Estou com dificuldades em fazer a assinatura do Adobe pelo PayPal com cartão de débito. Não tenho cartão de crédito disponível. Se eu não conseguir fazer a assinatura por este método, vou procurar um aplicativo de PDF que tenha aquisição única (sem assinatura) e abandonar o Adobe.
1 vote -
Acrobat 26.002.21931 creates 10,000+ USER objects / 12,000+ windows, exhausts Windows desktop heap and freezes the PC
BUG REPORT
Product: Adobe Acrobat (64-bit) 26.002.21931, Continuous track, Creative Cloud subscription
OS: Windows 11 Home 25H2, build 26200.9550
Hardware: Dell XPS 17 9710, Intel i7-11800H, 64 GB RAM, NVIDIA RTX 3050 LaptopSUMMARY
Since mid-September 2026 my laptop froze completely 8 times (screen locked, no input, Sign out hangs, only the power button works). Windows never blue-screened. Each freeze is preceded by the System event log entry Win32k 704 "A desktop heap allocation failed", followed by Explorer.EXE, ctfmon.exe and dwm.exe crashing.A per-process monitor running every minute shows Acrobat.exe is the process filling the desktop heap:
- 2026-09-23 14:17…1 vote -
My idea is a CLEAR way to disable the AI assistant feature.
How can we turn off these unwanted AI assistants? I asked it, and of course it was incorrect. Told me to go to settings, which I did not find in any clear way in the Adobe reader program. Intrusive and unwanted constantly popping up to 'help'.
21 votes -
Pop Ups
Over 2,000 people have complained about pop ups. I PAY A SUBSCRIPTION every month, I should NOT have to be advertised to CONSTANTLY.
1 vote -
Acrobat crashes after latest update
Since installing the latest Adobe Acrobat update, Acrobat frequently freezes and closes unexpectedly while viewing and editing PDF files. The issue did not occur before the update. Please investigate and provide a fix.
1 vote -
Renaming a PDF description
PDF Spaces: Upon renaming a PDF space the description that was created with the PDF space is now lost or deleted.
1 vote -
Draw Connected Lines does not register clicks when Protected Mode is enabled
Draw Connected Lines does not register clicks when Protected Mode is enabled
Description:
I am experiencing a bug with the Draw Connected Lines tool in Adobe Acrobat on Windows.
When "Enable Protected Mode at startup" is enabled, the Draw Connected Lines tool registers the first point, but subsequent clicks are not registered. The line continues following the mouse cursor and cannot be placed or completed.
Steps to reproduce:
- Open Adobe Acrobat with "Enable Protected Mode at startup" enabled under Preferences > Security (Enhanced).
- Open a PDF.
- Select the Draw Connected Lines tool.
- Click to place the first point.
- Move the…
1 vote -
Adobe Acrobat WebView2 creates Video Wake Lock and prevents Windows display sleep while Acrobat is idle
Adobe Acrobat is preventing Windows from automatically turning off the display and entering sleep.
The issue occurs simply by opening Acrobat and leaving it on the Home screen. No PDF or other document needs to be open.
Windows power settings are configured to turn off the display after 3 minutes on battery.
When Acrobat is completely closed, running:
powercfg /requests
returns:
DISPLAY:
None.The display then turns off normally after the configured 3 minutes.
When Adobe Acrobat is opened, with no PDF or other document open, running:
powercfg /requests
returns:
DISPLAY:
[PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Microsoft\EdgeWebView\Application\152.0.4191.66\msedgewebview2.exe
Video Wake LockThe display…
1 vote -
Adobe Acrobat could not open file-file is either not a supported file type or the file has been damaged.
Adobe Acrobat could not open file-file is either not a supported file type or the file has been damaged.
Initially, this was happening approximately once a month. Now, this is happening to several files on a daily basis.
I am paying for a program that has lost most of my documents over the past month. Many of these documents cannot be reproduced.
I am at a loss. I thought I was using solid, reliable software.
1 vote -
Fix Adobe Reader bug when one has two monitors on Win11
There is annoying bug when one moves Adobe Reader between monitors on Windows 11 24H2. After that, duplicate Adobe icons appear in the taskbar. Do you even test your software before releasing it?
19 votes -
Customer email blocked because age restrictions
New customers sometimes enter the company’s date of birth instead of their actual and personaly birthdate, when registering a new email address. In some cases, the date of company is less than 12 years ago, which can cause the email address to be blocked.
When this happens to a user, they can contact the primary contact, who can access the Admin Console and ask Adobe Support, via support or chat, to reverse the situation.
However, if the primary contact makes the same mistake, there is no way to log in to Adobe and resolve the issue.
There should be a…
1 vote -
Allow users to replace or hide the Windows login name shown in Acrobat Preflight reports.
Adobe Acrobat Preflight reports automatically include the Windows login name from Preferences > Identity. This field cannot be edited, replaced with a professional identity, or omitted from the report.
A Windows login name is not an appropriate external report identity. These reports are often shared with printers, clients, vendors, and other outside parties. Including the login name can unnecessarily disclose a valid system account name, an employee’s personal information, or an organization’s internal account-naming convention. It may also appear within local file paths elsewhere in the report.
Please add a separate identity setting for Preflight reports that allows users or…
1 vote -
no permite interactuar con la ia dice error apesar de que he pagado la suscripción ya 2 veces y la suscripción pagad es por todo el año , r
Solicito por favor la colaboración o devolución de la suscripción
1 vote -
Thai UI localization and OCR support for Acrobat
Thai OCR has been requested by users for many years. I personally requested Thai OCR support as early as 2018, and another similar request was made in 2019. At the time, users were told that the request had been communicated to the relevant team.
Yet, nearly eight years later, Thai is still not officially supported for OCR in Acrobat. Thai is also still unavailable as a user interface language.
Thailand has a population of more than 70 million people, making Thai a major language with a substantial potential user base. Adobe already supports Thai text in PDF documents, so the…
1 vote -
Better Customer Sevice
I just got off the phone with a customer service representative that was more than willing to cancel my services rather than give me a discount that I asked for since I've been getting billed annually back in 2018. It certainly does not pay to be a long time subscriber so I'll be using one of the many free services that are available online now. Update: After another call to customer support per their request I was given options for stated discounts available. Finding None. Upon telling the representative that there were no discounts she gave me a direct phone…
1 vote -
You spelled the word contract as "CONTTRACT"
You spelled the word contract as "CONTTRACT" in your demo ad. It is in the largest possible font size and really nukes all credibility.
1 vote -
How to Choose the Right Digital Wallet Development Company?
I'm planning to launch a digital wallet for my fintech startup and have been researching different providers. There are many companies offering wallet solutions, but I'm looking for one with experience in blockchain, strong security, multi-currency support, KYC integration, and scalable architecture. I recently came across a digital wallet development company that provides customizable wallet solutions with Web3 support and white-label options, which seems like a good fit for startups. What features do you think are essential when selecting a development partner?
1 vote -
PDF file appears twice on the taskbar
I am using Adobe PDF Reader, and when I first open a PDF file, it appears correctly as a single icon on the taskbar. However, when I move the window to another monitor using Win + Shift + Arrow key, the same PDF file appears twice on the taskbar—as if two instances of the same file are open.
I would like to resolve this issue so that only one taskbar icon is shown, even after moving the window to another monitor.
26 votes
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