Skip to content
← Share your feedback on Acrobat DC

Settings and activity

1 result found

  1. Losing german äüö (Umlauts) and letters in the Structure Tree when using "Add Tags to Document" in Adobe Acrobat DC

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Started  ·  13 comments  ·  Acrobat for Windows and Mac » Accessibility  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Nicole commented  · 

    Hello Team, I still waiting for a feedback of you. Can you tell me, how it continues? This problem is very urgent. Two weeks ago, I gave a workshop about accessibility at a german television and radio institution »Deutsche Welle« and they have the problem, too. The biggest problem is, that the acrobat XI license ends and they had to use acrobat DC now. And now they are unable to generate the structure tree automatically without losing the german umlauts. Alle the documents are unusable!!! (They work with microsoft) Thank you for a fast response.

    An error occurred while saving the comment
    Nicole commented  · 

    Good morning,

    yes, I can confirm that it is mostly on all files with german umlauts »öäü«. But the problem don´t exist, when you create the file with acrobat.
    We have the problem on different OSX and Windows Versions.

    I create a textfile in InDesign with words like »für, können, ähnlich« etc. an export a PDF without tags.
    Now I open the PDF file in Acrobat DC and create a structure tree with the function »add tags to document«.
    when I open the structure tree and look at the text-fragments in the tags, you can see that »für« becomes »fr«.
    Sometimes this phenomenon occurs after saving this file.

    It`s a shame, because we don´t have the problem with acrobat X and XI!

    I send you a PDF with this problem enclosed. Please delete in that file the structure tree and create a new one with »add tags to document«.
    Or is it possible to send you a screen recording? It is a big problem for our accessibility work!

    I currently working with mac OS high sierra 10.13.6

    Thank you!

    Nicole shared this idea  ·