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  1. I am a subscriber and have purchased a pack for a year with next billing date in May 2020. Still am not able to convert to PDF

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    Resolved  ·  5 comments  ·  Acrobat Reader for iOS » Creating or Exporting PDFs  ·  Admin →
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    Ishpreet Singh Sabharwal commented  · 

    If I try to subscribe I am told I have already subscribed till 2020

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    Ishpreet Singh Sabharwal commented  · 

    If I logon to the adobe website I am being shown that I have a monthly plan whereas I have subscribed to yearly plan

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    Ishpreet Singh Sabharwal commented  · 

    This is the screenshot of my latest subscription

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    Ishpreet Singh Sabharwal commented  · 

    I had called up adobe customer care and the executive said that since I have subscribed through iTunes, and Apple has not released payment I need to unsubscribe and ask apple for a refund then subscribe again.
    I did all of that, today I got my refund and tried to subscribe again.
    I have been charged the amount and still am not able to convert files!!
    The app is updated as well and keeps on crashing when I click on my account.
    What are my options?
    It seems like adobe charges me money for absolutely nothing!
    I never expected such a pathetic and unprofessional, unreliable service from adobe!!

    Ishpreet Singh Sabharwal shared this idea  ·