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    Karim Gazzeh commented  · 

    Hello everybody,
    I reached this thread after being close to lose my mind spending (litterally)a whole day with Adobe support via chat and remote control over my Mac Book Pro - Catalina 10.15.4, with no results.
    I'm still getting the message "activation failed, ...).
    Please forgive me, I'm not a geek.
    Could you please tell how to create a root-user account (simple step by step, if possible). For the 1st solution.
    And, for the 2nd, what to do after typing the user account password and hiting enter. The terminal dialog box stay open. Should I simply click on the red X to close it, and then open acribat to finish the activation step.
    Is it better to use the sudo while logged in what you call the root-user account, or that does not help. Please send me a message on k_gazzeh AT hotmail.fr
    Thank you for your help.

    Karim Gazzeh supported this idea  ·