426 results found
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Apple Silicon Native Installer
Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!
Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?
2 votes -
I would like a mechanism that will notify admins of updates/patches for offline products.
I would like a mechanism that will notify admins of updates/patches for offline products.
User case: An admin I know had a nightmare of multiple versions of Reader and Acrobat spread all over their networks. There was nothing that allowed the user to know what version was on what station. This is over a 200+ computer and laptop network.
The Request: We would like a way to have an automated process within the product to prompt for updates for an Offline version of Adobe Acrobat. maybe even a reminder per Quarter Q1, Q2, Q3, Q4 to check your version of…
2 votes -
Customer Support
The customer service for one-time license purchase is pathetic, once I go on the chat option, the AI has no clue, and the agents keep passing me on to other agents. No one has an idea what to do. Customer support is equal to some 3rd rate homegrown company.
4 votes -
Requesting a new report in the Console that shows a list of users that were assigned a license but have not downloaded the product yet.
A new report in the Console that shows users who have not downloaded the program after a license has been assigned to them.
2 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
8 votes -
Make Adobe Great Again
Not having the ability to utilize the 64bit versions of Pro and Reader is enraging and short sighted. People who develop PDFs need the ability to test them in Reader as the vast majority of users install Reader. There are also use cases where it is impractical to be consistently signed in, which then means you can no longer utilize PDFs at all. This is dumb and how it did not occur to your product team boggles the imagination. Please either restore the ability to use both products on the same machine, or at the very least allow access to…
2 votes -
Adobe Reader won't update if the ***** desktop is locked
I don't want programs randomly creating shortcuts on my desktop, so I deleted everything in C:\Users\Public\Desktop and locked that folder (if I want stuff on my desktop I put it in C:\Users<my name>\Desktop).
The problem is that now when Adobe reader tries to update, it says that the update failed because it can't create a shortcut in C:\Users\Public\Desktop. But that's just the point, I don't want it to create a shortcut there. I want it to update anyway, but without creating a shortcut.
If it can't create a desktop shortcut, it should just ignore that and update anyway. Or even…
9 votes -
Sign in not working
the signin option via PC applications is a loop that never ends
no browsers ever work, and no alternate options are offered to sign in. For a paid product this is quite frustrating.
Furthermore, when the pop up window is closed - the entire program is shut down, making reading PDFs in "free mode" not a feasible options either.
Please assist.
1 vote -
license activation system
Hello,
Would it be possible to have a license checkup system? Most users need Acrobat to generate PDF files directly from it or from third party software, using the PDF Maker functionality. However, not all users run Acrobat every 30 days and they get a License not registered message. Would it be possible to have a system that checks if the license is valid and keep it activated on the workstations, regardless if the users run Acrobat Pro or not?
Thank you!
1 vote -
Acrobat Lite Edition
All I want to do is:
- Combine PDFs
- Remove pages
- Rotate pages
- Basic editingI'm not going to spend $450 USD on Acrobat Standard, and I'm certainly not going to waste money on a yearly subscription for a product I only use a few times a month.
If an "Acrobat Lite" version were offered for $150 USD or less, I would purchase it, but since they don't, Adobe makes $0 off me.
2 votes -
Automatic Reoccuring Desktop shortcuts
Like so many before, I want to have control over my own computer. If I ever had any reason to want a desktop shortcut for Adobe, I could create one. Or I could request one on install. I have NEVER wanted one. So one should not appear on my desktop every few days, no matter how many times I delete it or hide it.
1 vote -
fajne, ale...
poprawcie aplikacje stacjonarna, bo po aktualizacji windowa (jakis miesiac temu) przesal mi sie program uruchamiac. Inicjuje proces uruchamiania sie, jednak przerywa go i wylacza aplikacje.
2 votes -
Dont' use the subscription service if you work for Amazon as its broken
subscription service
2 votes -
****** company and ripoff
I buy product try to install then get error "file not found"yet I am looking at the file in file manager.
1 vote -
Adobe shortcut on desktop unable to be deleted unless admin and it keeps getting added back no matter how many times IT deletes it!
Stop adding the Adobe shortcut on desktop that users are unable to deleted unless admin privileges are entered. Every update its another email to IT to ask them to delete it.
10 votes -
Manage non-active user subscriptions
A date of last logged on or usage would be helpful in managing user subscriptions who hasn't used the Adobe product in the last 2-3 months. This will help remove abandon subscriptions.
4 votes -
Adobe Acrobat Pro (64-bit) update loads way too long
The update loads tool long: it stops at 90%, continues to progress but does not go further.
What is the problem?
Tell, please, how to solve it or it is ok?2 votes -
Send monthly Creative Cloud invoices to my email automatically
I know how to access my invoices but it is a hassle, time consuming and easy to forget.
Please send me my invoices by email automatically.
I shouldn't have to log into my creative cloud account, find my latest invoice and click an email me button. Creative Cloud should send me my invoice automatically.
Adobe is able to send me tips, marketing information and other rubbish automatically but the one thing I want, it can't do.
The people reviewing these messages seem to think it is smart to ignore requests by many hundreds of people or even to merge it…
39 votes -
Features not being used in the last x days
Much like another feature being requested, I would like to see a breakdown in the Admin console of not just licenses allocated or used, but also when they were last used.
For example, do I have a user that just opens/reads PDF's all day and doesn't need Standard DC, or do I have a user that isn't using all the features of Pro and could be downgraded to Standard?
We have close to 3,000 users of Adobe products, it is going to be a tedious pain in my rump if I have to automate the removal of ALL the installed…
3 votes -
Automated report of user list with product assignments
I would like to request the ability to set up a scheduled daily or weekly report that would email me a .csv list of my users with the products that are assigned to them. I currently have to log into my Admin Console and download this report, but and automated report, even in the form of an email notification indicating that my report is ready to download, would be very useful. thanks
1 vote
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