415 results found
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Adobe Reader won't update if the ***** desktop is locked
I don't want programs randomly creating shortcuts on my desktop, so I deleted everything in C:\Users\Public\Desktop and locked that folder (if I want stuff on my desktop I put it in C:\Users<my name>\Desktop).
The problem is that now when Adobe reader tries to update, it says that the update failed because it can't create a shortcut in C:\Users\Public\Desktop. But that's just the point, I don't want it to create a shortcut there. I want it to update anyway, but without creating a shortcut.
If it can't create a desktop shortcut, it should just ignore that and update anyway. Or even…
5 votes -
Customer Support
The customer service for one-time license purchase is pathetic, once I go on the chat option, the AI has no clue, and the agents keep passing me on to other agents. No one has an idea what to do. Customer support is equal to some 3rd rate homegrown company.
1 vote -
Adobe shortcut on desktop unable to be deleted unless admin and it keeps getting added back no matter how many times IT deletes it!
Stop adding the Adobe shortcut on desktop that users are unable to deleted unless admin privileges are entered. Every update its another email to IT to ask them to delete it.
6 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
3 votes -
Automated report of user list with product assignments
I would like to request the ability to set up a scheduled daily or weekly report that would email me a .csv list of my users with the products that are assigned to them. I currently have to log into my Admin Console and download this report, but and automated report, even in the form of an email notification indicating that my report is ready to download, would be very useful. thanks
1 vote -
Manage non-active user subscriptions
A date of last logged on or usage would be helpful in managing user subscriptions who hasn't used the Adobe product in the last 2-3 months. This will help remove abandon subscriptions.
2 votes -
Send monthly Creative Cloud invoices to my email automatically
I know how to access my invoices but it is a hassle, time consuming and easy to forget.
Please send me my invoices by email automatically.
I shouldn't have to log into my creative cloud account, find my latest invoice and click an email me button. Creative Cloud should send me my invoice automatically.
Adobe is able to send me tips, marketing information and other rubbish automatically but the one thing I want, it can't do.
The people reviewing these messages seem to think it is smart to ignore requests by many hundreds of people or even to merge it…
30 votes -
Adobe Acrobat Pro (64-bit) update loads way too long
The update loads tool long: it stops at 90%, continues to progress but does not go further.
What is the problem?
Tell, please, how to solve it or it is ok?1 vote -
Acrobat DC uninstalls Acrobat Reader
When installing even the testversion of Acrobat DC the Acrobat Reader disapears. Seems to be uninstalled. After the trial I need to uninstall Acrobat DC and install the Reader again. This is not acceptable, as there is no hint at the installation of Acrobat DC!
2 votes -
Ability to run a report on my users that shows who is actively using Adobe Pro Monthly\Week\Year
License Management
1 vote -
Include Direct Installer links for Acrobat DC to the Adobe Admin Console Create a Package options
The "Create a Package" option of the Adobe Admin Console's Packages link for enterprise licenses only offers a "Self-Service Package" that does not allow for MECM deployment and Customization Wizard customizing, or a "Managed Package" that also forces the Creative Cloud Application Desktop Manager.
Please include the third option of a Direct Installer Package that allows us to find, download, and customize an Adobe Acrobat-only installation (https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html).1 vote -
Ability to disable the creation of a desktop shortcut on Windows
Please add the ability to disable creating a shortcut to the desktop when installing on Windows.
48 votes -
TRASH
No matter how hard I try, my Acrobat DC desktop version will not install. Paid for and everything and it doesn't work.
1 vote -
TRASH
TRASH
1 vote -
Features not being used in the last x days
Much like another feature being requested, I would like to see a breakdown in the Admin console of not just licenses allocated or used, but also when they were last used.
For example, do I have a user that just opens/reads PDF's all day and doesn't need Standard DC, or do I have a user that isn't using all the features of Pro and could be downgraded to Standard?
We have close to 3,000 users of Adobe products, it is going to be a tedious pain in my rump if I have to automate the removal of ALL the installed…
1 vote -
Edit User Display Name in Admin Console
Since the upgrade to Business IDs, I am no longer able to edit user display names from the Admin Console. Please bring back the ability for admins to edit their user's profiles.
1 vote -
1 vote
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How to restore lost PDF file maintaining data integrity?
The PDF Recovery Tool is a one-stop solution to retrieve your lost PDF file data. This utility allows recovering corrupted and damaged PDF Files. Furthermore, it offers two modes of recovery: standard mode and advanced mode. The software works with multiple versions of Windows OS and PDF files generated by Adobe Acrobat variants.
read more:- https://www.datarecoveryfreeware.org/pdf-recovery-tool/
2 votes -
Problem with preflight
I have install Acrobat Pro DC. I go to print production to use preflight but i can΄t . I receive a message : "Preflight is getting installed. Please wait to use this tool". Nothing happend. I wait all day (up to 12hours) and i receive again and again the same responce. Any ideas? Thanks
1 vote -
Adobe DC was renewed, but will not start, keeps asking me to renew
I just renewed my Adobe subscription for Adobe DC, payment made via Credit Card. The Adobe splash screen indicates I have updated and renewed my subscription. When I try to use Adobe in MS Word, I am told it does not work because my subscription has lapsed.
I am on a DEADLINE, this is not helpful.3 votes
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