Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Make it possible to log into Acrobat with one account and into CC applications with another on the same machine

    I am running CC applications using my personal account on my Mac (Mac OS Monterey) and on Windows (Win 11). I occasionally need to run Acrobat Pro on those machines using my business (academic) account. It seems that it is not possible to do that without a lot of effort. As I understand it, I would have to log out of all of my CC applications, then try to log into Acrobat with my other account, then reverse the process to go back to CC. No one in their right mind would want to do this regularly.

    Adobe's login and…

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Managing recurring payment

    I contracted for 30 Acrobat Pro DC accounts last year and the automatic renewal is on Dec 10 2021.
    My company would like to use the program for 1 more year with changed number of licenses so I asked to cancel the automatic recurring to the ADOBE KOREA customer care team and got answered that they cannot help me with this issue.
    They told me I have to cancel the payment on the exact day and if I want to cancel it beforehand, I cannot use the program right away even though the contracted term still remains more than 2…

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Give back the option for Suite login over creative cloud login

    Most people are forced to have several log-ins with adobe creative cloud for personal, work and/or school as most do not need to utilize all programs from Adobe for personal use. It is extremely inconvenient to only be able to be in to one account at a time. I use Adobe Acrobat Pro for work (homebased business) but I also use Photoshop for Personal use, therefore, I have two completely separate cloud logins and must go through all the steps to completely logout of one and log in to the other just to open a program installed on my laptop.…

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. acrocef_1 folder is already generated at the time of new installation

    At the time of new installation, the repaired installation folder of
    "C:\Program Files\Adobe\Acrobat DC\Acrobat\acrocef_1 "has already been gene.

    Normally, this folder is a recognition generated during installation repair,
    but why does it already exist?

    Also, the process that actually starts uses the one in that folder
    ("C:\Program Files\Adobe\Acrobat DC\Acrobat\acrocef_1\AcroCEF.exe").

    Installation environment
    Windows10Pro 21H1

    Version
    2021.007.20099

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Acrobat DC Pro, Illustrator, and FrameMaker 2019 on Windows 7 keep losing their licensing credentials and stopping. And forcing me to login

    Please update Acrobat DC Pro, Illustrator, and FrameMaker 2019 so the licensing works with the current Windows 7 behavior and release a patch.

    1 vote

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  6. Provide all installs via flat pkg's and stop using DMG's within the install process, specifically within CCDA

    Please stop using DMG's directly or indirectly within the install process. This is particularly important in CCDA where DMG's are used and we have no ability to amend this workflow.

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Track Perpetual Licenses in the Licensing Portal

    Unfortunately, we have found there is no current way that Adobe allows clients to track their perpetual licensing. When I found that my predecessor had not shared which devices our Adobe Pro perpetual licenses were installed on, we have no way of knowing who has the licenses without a severe amount of legwork. It would be supportive to the client to provide some means of tracking which machines perpetual licenses are currently linked to, especially in the case where a machine gets wiped and a license may still be linked to that machine. Thank you kindly Adobe Dev folks for…

    3 votes

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  8. Need access to 3 devices, not only 2

    I have a work computer, home computer and laptop computer that I use constantly, interchangably. I have to log out of one computer with Adobe to be able to just view a .pdf on another. It is so annoying that I am looking for a different .pdf viewer just so I don't have to deal with it. MANY people have 3 devices and with OneDrive work seamlessly. Adobe, PLEASE allow your subscribers to have 3 devices or figure out another way to not require us to log out of one computer to access a file on another.

    1 vote

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  9. Users migrated to Business Profiles - Licenses Have to be Removed & Reattached

    When our users were migrated to the new Business Profiles overnight on 9/7/2021 all lost their ability to use Acrobat, and our team had to go through and remove and reattached all users licenses.

    1 vote

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  10. Subscription

    Keeps saying my subscription is expired

    1 vote

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  11. Congratulations to Adobe for turning what was an excellent software package into a useless crock of s**t.

    why doesnt this open a complete document any more?
    why does it stall and its only offering is "not responding"?
    does creative cloud have so many bugs that it has to update itself every other day?

    I'm now looking for other pdf software because sick of the frustration

    1 vote

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  12. Is there a way to determine product utilization. By this I mean can I tell the last time a user used their assigned product? For example if

    Is there a way to determine product utilization. By this I mean can I tell the last time a user used their assigned product?
    For example if a user has not used their Acrobat for six months they probably do need a license

    1 vote

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  13. Adobe has to share their information about updates with third-party before updating automatically

    Before an update is rolled out, third-party providers, e.g. for plugins, must be informed in advance about the content of the update so that there can't be any production downtimes!

    2 votes

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  14. Adobe Identify Management issue "Need Admin Approval"

    Getting Adobe Identify Management issue "Need Admin Approval"
    Install was successful but when signing in, I am getting this error

    1 vote

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  15. Apple Silicon install package fails unless Rosetta is installed first

    When installing a package created for Apple Silicon macs, the installer will fail unless Rosetta is already installed. Rosetta is only required when you are attempting to run an x86 application on Apple Silicon, so this feels like a bug. The installer fails with no indication of what the problem is and the logs do not help. I stumbled upon the fix by accident. It should be noted that Rosetta is not installed by default on M1 Macs and is only invoked when you attempt to run an "Intel" application. The installer is for Apple Silicon, so it does not…

    2 votes

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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Audit Log

    As the CTO of a growing business, we have many users asking for access to Acrobat Pro, Adobe Premiere, Creative Cloud, etc.
    Our monthly recurring costs with Adobe are getting up there and I would like to know which of my users are actively using their assigned license..
    Users tend to ask for access to an application but NEVER contact IT to let you know they no longer need it. An audit log of active licenses would allow me to see who is using what products. I know this information exists since the license is validated when the app is…

    4 votes

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  17. stop requesting user date of birth for business accounts

    You do not need to collect individual user dates of birth for business accounts. (Not enterprise) the admin for the business can confirm that the users are of a certain age.

    2 votes

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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. How to Troubleshoot Ccleaner not working problem

    How to fix CCleaner not opening Windows 10
    CCleaner is a popular junk file cleaner that is capable of removing unwanted files left behind by uninstalled programs and cleaning system caches, browsing history, registry files, problematic registry keys, etc. However, many users complain that CCleaner won't open Windows 10.

    After going through extensive reports and user posts, we summarize several tried and tested solutions for CCleaner that do not work on Windows 10. Now, let's explore them one by one.

    Solution: Temporarily disable any third-party antivirus programs and Windows firewall
    According to a survey, certain antivirus software is one of…

    1 vote

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  19. Control Auto-Update version - Auto update to a version number.

    Currently versions of Adobe Acrobat suite have 2 forms of updates.
    Manual and Auto.
    Unfortunately on the auto update, Minimal controls exist. So corporate users have to either deploy a server to host all auto updates and publish as they become available. OR accept that the latest version will be applied immediately as they become available.

    The hosted server, is an option, but will put further pressure on VPN's as users are most likely to work in a hybrid home/office environment.

    What would be useful is borrowed from googles approach with Chrome, where a simple policy or registry key can…

    1 vote

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  20. Adobe Acrobat 7.0 Standard

    Even though I installed Adobe Acrobat 7.0 Standard in my new computer, I don't use its software due to the activation problem. My software S/N is 1016-1166-0657-7645-3866-7335. Please resolve the activation issue so that I can have the right to use the Adobe Acrobat 7.0 Standard I already paid. My e-mail address is sang-hee.an@merckgroup.com

    1 vote

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