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  1. Acrobat Pro DC - Sometimes Holds Lock on File after closing it

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    10 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Admin →
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    Lee R commented  · 

    Hi Arpit,

    Info as requested:

    Windows 10 Pro N, 64bit Version 1903 - Build 18362.836
    Showing as up-to-date just now.

    Acrobat Pro DC: Continuous Release version 2020.009.20063
    There was a recent update, so might have fixed now,,,

    This seems to be an intermittent issue. I cannot reproduce the error at the moment it seems.

    FYI...
    Last situation was as follows:
    - Win Explorer open, showing folder with PDFs
    - Preview pane closed (had been open previously)
    - 2-3 PDF files open in Acrobat Pro DC (sepearate paths)
    - Commenting in one PDF
    - Closed tab of that PDF, Saved.
    - Showed other open PDF tab (normal)
    - Attempted to rename the parent folder in Win Explorer.
    - Retry failed.
    - Closed other Win Explorer (known problem in Windows)
    - Rename - Retry failed
    - Close Acrobat Pro DC
    - Folder rename Retry - successful.

    However, this is not conclusive, I suspect Windows was 'beginning to fall over' as sometime later, some apps were misbehaving, and Windows needed to be restarted!

    ** I will monitor the situation over the next few days and report back any issues.

    Thank you.

    Lee R shared this idea  ·