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  1. Could not activate Adobe Acrobat Pro 2017 on macOS Catalina 10.15.3

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    16 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
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    Sanjiv commented  · 

    The following instructions did not work, Removing OOBE folder and restarting machine did not do anything different. I logged in Creative Cloud account but still does not allow me to upload. Please see the screen shot. Here is the link to zxp file.

    https://www.dropbox.com/s/sptqxmsvq8l1brz/AdobeLogs_20200529_071146_611-mac.zxp?dl=0

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    Sanjiv commented  · 

    log file

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    Sanjiv commented  · 

    Ansh-Somehow zxp file is not attaching. How can I share that with you? The only option I have on Mac is to close the file. When I use attach a file function in the comment it does not attach. I keep getting spinning wheel.

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    Sanjiv commented  · 

    Logs

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    Sanjiv commented  · 

    Here is the permission file.

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    Sanjiv commented  · 

    I have the same issue, uninstalled old version using AdobeAcroCleanerTool and reinstalled newer version from link provided still the issue persists.