33 votes2 comments · Acrobat Reader for Android » General Troubleshooting/Other · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentRon Lewis commented
I appreciate your interest.
I tried to reply to the Sakshi Jain email with an attached PDF example file, but bounced back as an unmonitored mailbox.
I don't see any facility to upload to this post.
I know what I can do. I put the sample file on Google Drive. Here is the link.
Originally this was a on a physical sheet of paper. I scanned into my desktop PC. Then I did OCR using Adobe Acrobat DC Creative Cloud. Then, I transferred to my Android phone. I have the HTC 10 phone. I opened the file in the Adobe Reader App and tried to select text by holding down my finger. What happens is I get the popup menu that says “Note, Text, Freehand”.
Occasionally I will get the popup menu that allows selecting text, “Copy Highlight, Strikethrough, Underline”. But it is hard to get that menu. Seems like a conflict since both menus seem to be invoked by the same action of holding your finger down on some text. Maybe sometimes I can get the ability to select text and copy it by doing a search then holding my finger down near or maybe on the highlighted text. But this is not a solution because it doesn’t always work, and because would be a big pain in a long document.
Seems like there needs to be an icon to toggle between modes so that I can get one menu or the other as desired. Or maybe you will have some way that is easier for users. The main thing is to have clear access to select and copy and all the other features.
I have only seen this problem on the Adobe Reader App.