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  1. Bug: Acrobat Reader 64bits Windows crashes when 3rdParty Plugin installed

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    2 comments  ·  Acrobat Reader for Windows and Mac » Other  ·  Admin →
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    Neil Xu shared this idea  · 
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    Neil Xu commented  · 

    Steps to reproduce:
    1. Install Acrobat Reader 64bits on Windows
    2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
    3. Launch Acrobat Reader 64bits
    4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

    Notes:
    * Only an issue on Windows
    * Only an issue on Acrobat Reader 64bits.
    * Not an issue for Acrobat Reader 32bits
    * Not an issue for Acrobat DC 64bits
    * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

    Please consider fixing the crash.

    Screenshots & debug call stacks:

    An error occurred while saving the comment
    Neil Xu commented  · 

    Steps to reproduce:
    1. Install Acrobat Reader 64bits on Windows
    2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
    3. Launch Acrobat Reader 64bits
    4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

    Notes:
    * Only an issue on Windows
    * Only an issue on Acrobat Reader 64bits.
    * Not an issue for Acrobat Reader 32bits
    * Not an issue for Acrobat DC 64bits
    * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

    Please consider fixing the crash.

    Screenshots & debug call stacks: