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Bug: Acrobat Reader 64bits Windows crashes when 3rdParty Plugin installed

Steps to reproduce:
1. Install Acrobat Reader 64bits on Windows
2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
3. Launch Acrobat Reader 64bits
4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

Notes:
* Only an issue on Windows
* Only an issue on Acrobat Reader 64bits.
* Not an issue for Acrobat Reader 32bits
* Not an issue for Acrobat DC 64bits
* This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

Please consider fixing the crash.

Screenshots & debug call stacks:

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Neil Xu shared this idea  ·   ·  Report…  ·  Admin →
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  • Neil Xu commented  ·   ·  Report

    Steps to reproduce:
    1. Install Acrobat Reader 64bits on Windows
    2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
    3. Launch Acrobat Reader 64bits
    4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

    Notes:
    * Only an issue on Windows
    * Only an issue on Acrobat Reader 64bits.
    * Not an issue for Acrobat Reader 32bits
    * Not an issue for Acrobat DC 64bits
    * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

    Please consider fixing the crash.

    Screenshots & debug call stacks:

  • Neil Xu commented  ·   ·  Report

    Steps to reproduce:
    1. Install Acrobat Reader 64bits on Windows
    2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
    3. Launch Acrobat Reader 64bits
    4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

    Notes:
    * Only an issue on Windows
    * Only an issue on Acrobat Reader 64bits.
    * Not an issue for Acrobat Reader 32bits
    * Not an issue for Acrobat DC 64bits
    * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

    Please consider fixing the crash.

    Screenshots & debug call stacks: