Acrobat Reader for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Bug: When Signing a Document the Password field does not accept the @ sign

    This is new in Version 2021.007.20091 of Adobe Reader DC on windows 10 Pro 2004 previous to this Update it worked fine. This error occurs on all of our Installations we tested.

    1 vote

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    0 comments  ·  Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bug. Problème aléatoire lors de la signature avec certificat

    Lors de la signature d'un document avec un certificat, la fenêtre de sélection du certificat à utiliser n'apparait pas. On reste avec un affichage opacifié, Acrobat ne répond plus et on est obliger de forcer son arrêt. Ce problème est apparu il y a quelques jours, sans doute après la dernière mise à jour d'Acrobat, est aléatoire et semble se produire surtout avec Windows 7.

    1 vote

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    0 comments  ·  Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. PDF is blank

    When creating a new document, i.e. printing to Adobe or converting a document I'm getting the correct number of pages, however blank/grey pages. Can see older/existing documents.
    Windows 10 and Adobe DC.
    If you have seen this and fixed this, please reply.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. PROBLEMAS PARA CAMBIAR DE FIRMA CON LA ÚLTIMA ACTUALIZACION

    Con la última actualización del 17/9/21 21.007.20091 no permite en el apartado rellenar y firmar, cambiar la firma que deseamos insertar en el documento. Sistema operativo W7 Profesional

    1 vote

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    0 comments  ·  Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. "Out of Suffix" Warning

    New Adobe updates (downloaded 9/17/20) always give an "out of suffix" warning before opening a file. The problem occurs when trying to open a file for viewing and when generating a new PDF from another program. The warning is not causing issues within the PDF itself, it's just annoying to have to click "Ok" several times on this warning every time before being able to open a file. It is also unclear what the warning means or what it affects.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Use system default cursors!

    It is absolutely unacceptable that the Acrobat Reader changes the system cursor, and doesn't allow for some method of disabling this!
    It shows that Adobe have ZERO respect for their customers.

    I have a vision impairment. I have changed my Windows cursor to a very visible, fat, red cursor, because otherwise I lose track of where it is. But Adobe's opinion on that is "********!!!!" apparently.

    Why?

    Why do you hate your customers, Adobe?

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

    V 21.007.20091
    Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
    Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

    2 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

    V 21.007.20091
    Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
    Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

    V 21.007.20091
    Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
    Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: Acrobat DC Reader ( 21.7.20091.452390) Fehler

    Umgebung: Windows 2012 R2 Terminal Server

    Bei Start der Anwendung kommt bis zu fünf mal die Fehlermeldung, "Adobe rdrCEF.exe funktioniert nicht mehr.

    Anwendung startet aber und funktioniert.

    Nach Beendigung der Anwendung kommt die Fehlermeldung, "RdrServicesUpdater.exe - Anwendungsfehler" die Anwendung konnte nicht korrekt gestartet werden (0x0000142).

    Nach bestätigen dieser Meldung kommt noch eine "WerFault.exe - Anwendungsfehler" Fehlermeldung -> die Anwendung konnte nicht korrekt gestartet werden (0x0000142).

    2 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Quickbooks file doctor resolves

    Its primary purpose is to fix -6000 series errors such as QuickBooks Error 6150, Quickbooks Error 6000 305, Error Code 6189, QuickBooks Error Code 6000 82, etc.
    to know more check - https://opencloudmanifesto.org/quickbooks-file-doctor/

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to get new comments in Adobe Reader for review via SharePoint site

    We do reviews via shared commenting on our SharePoint site. Reviewers using Adobe Acrobat Reader DC 2021.005.20060 on Windows 10 are experiencing the following error when they click Check for new comments:
    First a SharePoint dialog appears that never appeared before. If this dialog is closed the message " Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access." appears.

    Expected Results: Any new comments should appear, or a message "no new comments" should display.

    This issue is also noted here (seems to impact other Acrobat versions too): https://community.adobe.com/t5/acrobat-discussions/could-not-get-new-comments-login-credentials-are-expired-or-invalid-please-re-enter-your-sign-in-f/m-p/12370427

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug: Acrobat Reader 64bits Windows crashes when 3rdParty Plugin installed

    Steps to reproduce:
    1. Install Acrobat Reader 64bits on Windows
    2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
    3. Launch Acrobat Reader 64bits
    4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

    Notes:
    * Only an issue on Windows
    * Only an issue on Acrobat Reader 64bits.
    * Not an issue for Acrobat Reader 32bits
    * Not an issue for Acrobat DC 64bits
    * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

    Please consider fixing the crash.

    Screenshots & debug call stacks:

    1 vote

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. remove print and save buttons from toolbar

    Since I do not use these buttons, and can use keyboard shortcut I want to remove them as when have muti-windows open and Reader is small portion of screen, the only visible tools are not useful. Other windows may not be Reader. The only useful tools are the find and page. This worked well in older versions of reader and acrobat in general.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. After decades, when Acrobat Reader starts, it still has not figured out how to reopen pdf files at the right page!!!!!!!!!!!!!!!!!!!!!

    Let me repeat honestly because I am exasperated by Adobe's incompetence:
    After decades, when Acrobat Reader starts, it still has not figured out how to reopen pdf files at the right page!!!!!!!!!!!!!!!!!!!!!

    How do you justify this BIG problem after so many years of having created Adobe Reader?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to us for your query.
    This feature is already available in Acrobat Reader. Here is how you can turn that on.

    1) Go to Edit → Preferences → “Documents” Tab
    2) Select the checkbox for “Restore last view settings when reopening documents”

    This preference will make sure that your Acrobat reader remembers the last view of the pdf when it was closed and reopened.

    Hope it helps ?

    Thanks
    Ayush Jain

  17. BUG: http should read HTTPS 2021-07-26

    This is not an idea. It is a bug.
    BUG: http should read HTTPS 2021-07-26

    Dear Adobe Acrobat DC Installation Team,
    Your product installs with http as the WEB LINK in the Registry. It should be https. The industry has moved on to secure web sites, as have you. However, your installation still references the old http.

    Please pass this message to your product installation team.
    Kindly update your Windows Installation to properly reference https as the WEB LINK
    Thx, Raphael

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bug: Print Sections command won't work for first bookmarked section only

    The "Print Sections" command under the bookmarks panel won't work for the first section only. This command works for all other sections of the report. The problem is only with the first bookmarked section of each report.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unable to sign out until you agree to a free trial

    I signed in using the wrong email account. When I tried to sign out so that I could sign in with the correct account, the service would not allow me to sign out until I had agreed to sign up for a seven day trial on the initial account. It seems like a very bad design to not let users sign out until they agree to a trial

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote

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