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367 votes
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Dominique
commented
Wow, it's like they're laughing in our faces! We KNOW how to get the invoices, that's not what's requested. Reposting my original comment:
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I understand that sending so many invoices can clog-up emails and use storage space, but at least send a link like other companies do, so you can download it directly from the email.We are an MSP that manages multiple client accounts, and every month we receive multiple requests from our clients' Accounts Payable departments to send them their invoices.
It is ridiculous that Adobe can't find a viable solution for this issue.
An error occurred while saving the comment Dominique
commented
I understand that sending so many invoices can clog-up emails and use storage space, but at least send a link like other companies do, so you can download it directly from the email.
We are an MSP that manages multiple client accounts, and every month we receive multiple requests from our clients' Accounts Payable departments to send them their invoices.
It is ridiculous that Adobe can't find a viable solution for this issue.
Dominique
supported this idea
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I've already commented, but I feel like we are simply being ignored. I work for an MSP which manages multiple client accounts, and I have to personally retrieve the invoices monthly for the accounting departments of at least 7 clients (so far, because we are in full expansion).
This is absolutely not in my job description, but since no-one except the president of these companies (and us) can access the invoices on the Admin Portal, we don't really have a choice.
A simple link to download the invoices directly in the emails they already send out would fix all these problems, like so many other service providers enable in *their* emails.
This is ridiculous coming from a company like Adobe. No wonder so many of our clients want to find alternatives to their services.